Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
So glad I switched to team Samsung!!
on July 27, 2025
Posted by: Deceased
[This review was collected as part of a promotion.] I am thrilled to share my experience with the device. The innovative design has completely transformed the way I use my device and has made it a joy to use. I especially appreciate how seamless the AI features integrate into my daily routines, enhancing productivity. As a new user, I am genuinely impressed with the overall performance. I'm very glad to be a part of the community now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone upgraded from ultra
on July 27, 2025
Posted by: Blj1717expertphonereviwer
[This review was collected as part of a promotion.] My Samsung device, powered by Galaxy AI, has seamlessly integrated into my daily life, enhancing various aspects from productivity to entertainment. For work and school, the device's robust performance and intuitive interface make multitasking effortless, allowing me to manage documents, participate in virtual meetings, and conduct research efficiently.
Beyond work, my Samsung device is my go-to for entertainment. Streaming movies and TV shows is a visually immersive experience, and the device handles graphic-intensive games with impressive fluidity. Whether I'm catching up on sports highlights or enjoying a casual gaming session, the display quality and audio output deliver a truly engaging experience. The features of my Samsung product, especially those leveraging Galaxy AI, have significantly streamlined my daily routines and amplified my enjoyment of digital content
Beyond work, my Samsung device is my go-to for entertainment. Streaming movies and TV shows is a visually immersive experience, and the device handles graphic-intensive games with impressive fluidity. Whether I'm catching up on sports highlights or enjoying a casual gaming session, the display quality and audio output deliver a truly engaging experience. The features of my Samsung product, especially those leveraging Galaxy AI, have significantly streamlined my daily routines and amplified my enjoyment of digital content
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievably thin!
on July 27, 2025
Posted by: Super59k
[This review was collected as part of a promotion.] I've been interested in the Z Fold series for years now, and now the Z Fold 7 has finally enticed me enough to take the leap! When folded the phone is not much thicker than traditional slab phones. I expected the phone to get uncomfortably hot when gaming due to how thin the device is unfolded, but the thermal performance is outstanding. My favorite thing to do on my Fold 7 is emulating NDS games, the form factor is simply perfect. Galaxy AI feels actually helpful for day to day tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I love the new slim and light profile but ...
on July 27, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I am thoroughly impressed with the new slim and light weight profile of the Samsung fold. The seamless design is truly a testament to Samsung's engineering prowess. The solid build feels incredibly sturdy and reliable. The Galaxy AI capabilities have improved significantly! I thoroughly used the AI writing assist feature to proofread and sometimes generate new content with the generative edit feature. I also love the Galaxy AI interpreter feature. One complaint is the 500 character limit in the Galaxy AI grammar and spell check feature.
There were a few deal breakers for me: 1) battery would rapidly deplete, 2) it runs warm/hot, and 3) the power button is easy to miss. Despite this, I will eagerly await Samsung's next round of Galaxy devices. I am confident they will work out these kinks.
Value
2
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We love to see that you're impressed with the slim, lightweight design and the advancements in Galaxy AI capabilities. Regarding your concerns about overheating and rapid battery depletion, it's important to note that several factors can contribute to this. When using features or apps that demand more power or during extended use, it’s normal for the device to generate some heat. Additionally, during wireless or fast charging, the phone may feel warmer than usual. We recommend checking out our support page for tips on optimizing your device's performance and managing heat. Your experience is important to us, and we want to ensure you get the best out of your Galaxy Z Fold7. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/#:~:text=Keep%20the%20device%20updated%20with,only%20available%20on%20supported%20models.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/#:~:text=Keep%20the%20device%20updated%20with,only%20available%20on%20supported%20models.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast in hands
on July 27, 2025
Posted by: Brebanusa
[This review was collected as part of a promotion.] Gemini AI is super , phone is top notch. Screen resolution is great. Battery, garbage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable in the world
on July 27, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I moved to Z fold 7 first foldable. It's great function easy and comfortable to use it.
I love it.
I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally
on July 27, 2025
Posted by: Manoseven
from 40014
Expertise:Expert
Love that they Finally upgraded the camera. Bigger screen, thinner, and lighter to me! Home Run Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US