Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
4,711
4 Stars
687
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Wdisty
from Rock Springs GA
Expertise:Expert
Verified Purchase:Yes
Phone is very smooth and well designed. Only need the pen feature back. I would take a thicker phone for that. Please make another version.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, September 11, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, WDisty. Your insights are crucial as we continue to make changes and improvements. We love to see that the phone has performed smoothly and that you're happy with the design. We also appreciate you sharing how you feel about this version not having an S Pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. Once again, we appreciate your feedback, and if you ever need anything at all, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Folding phone for everyone
on September 15, 2025
Posted by: FoldableGuy2020
[This review was collected as part of a promotion.] The Galaxy Fold 7 is the foldable phone everyone has been waiting for. I use it every day for work and it delivers on all fronts. The redesigned front screen makes it easier to use without unfolding, which has changed how often I rely on it.
Galaxy AI takes the experience further. I use it for photo editing, writing, and even call features. The integration feels natural and saves me time.
Samsung has finally nailed the formula. This is the best foldable in the US, period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Fold 7: Gains, Losses, and Big Trade-Offs
on September 15, 2025
Posted by: TheWiz
[This review was collected as part of a promotion.] I have been using the Galaxy Z Fold 7 for about a month now and it is easily one of the most powerful and versatile devices I have ever owned. I went with the 1TB model that comes with 16GB of RAM, and the performance is outstanding. The fold out display is amazing for checking charts while I trade stocks and crypto, and Galaxy AI makes multitasking and productivity feel smoother than ever.
That said, there are some frustrations. The biggest one for me is the lack of S Pen support. Coming from the S24 Ultra, losing the fine tip stylus feels like a big step backward, especially on a device that also works as a tablet. The speakers are not very loud, and I often have people on the other end of calls telling me that they cannot hear me clearly. The camera is good, but not as reliable as my S24 Ultra, and it often struggles to choose the right lens when I am trying to take close shots.
Overall, the Fold 7 is an incredible piece of technology and shows how far Samsung has come with foldables. But if I could go back in time and decide again, I honestly cannot say what I would choose, because the things I gained and the things I lost are both major tradeoffs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic fast device
on September 15, 2025
Posted by: IrishFold7
[This review was collected as part of a promotion.] I am a power user, 24/7, and this phone got better. It's thinner and lighter that fold 6 and much faster. The battery lasts at least 24 hours with constant use. Fast charging helps it keep up with my lifestyle. The interconnect with my ultra watch and ear phones keeps me connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device presents impressive features, aesthetic
on September 15, 2025
Posted by: Manso114
[This review was collected as part of a promotion.] After spending significant time with the new Samsung Galaxy Z Fold 7, it's clear that Samsung has not just refined the foldable experience, but perfected it. This device isn't just a phone; it's a seamless blend of a flagship smartphone, a tablet, and a productivity powerhouse that confidently meets every demand thrown at it.
Exceptional Performance and a Joy for Work
Let's start with performance. The Z Fold 7 is an absolute beast. Powered by the latest chipset, it handles everything with astonishing speed and fluidity. For work, it's a game-changer. Running multiple apps like Slack, Microsoft Excel, and a video conference call simultaneously on the large inner screen is flawlessly smooth. There's no lag, no stutter—just pure, unadulterated productivity. It has truly become my mobile office.
A Camera System That Bends the Rules
The camera on the Z Fold 7 is nothing short of brilliant. The main sensors capture stunningly sharp, vibrant photos in any lighting condition. But the real magic happens when you leverage its unique form. The "Rear Camera Selfie" feature is a standout, allowing you to use the powerful main camera system to take selfies of unparalleled quality. My profile pictures have never looked better!
Furthermore, the post-shot editing capabilities are powered by an intuitive and impressive AI. I was amazed at how easily I could edit photos directly on the device. Removing a photobomber from a perfect beach shot or even adding a missing person to a group photo .
Exceptional Performance and a Joy for Work
Let's start with performance. The Z Fold 7 is an absolute beast. Powered by the latest chipset, it handles everything with astonishing speed and fluidity. For work, it's a game-changer. Running multiple apps like Slack, Microsoft Excel, and a video conference call simultaneously on the large inner screen is flawlessly smooth. There's no lag, no stutter—just pure, unadulterated productivity. It has truly become my mobile office.
A Camera System That Bends the Rules
The camera on the Z Fold 7 is nothing short of brilliant. The main sensors capture stunningly sharp, vibrant photos in any lighting condition. But the real magic happens when you leverage its unique form. The "Rear Camera Selfie" feature is a standout, allowing you to use the powerful main camera system to take selfies of unparalleled quality. My profile pictures have never looked better!
Furthermore, the post-shot editing capabilities are powered by an intuitive and impressive AI. I was amazed at how easily I could edit photos directly on the device. Removing a photobomber from a perfect beach shot or even adding a missing person to a group photo .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much bette
on September 15, 2025
Posted by: Uscinmi
[This review was collected as part of a promotion.] From the outer screen to the inner screen and everything in between what a drastic improvement the zfold 7 is. A sher pleasure to use. A phone that is light and so easy to use one handed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good despite no s pen
on September 15, 2025
Posted by: Jack23
[This review was collected as part of a promotion.] The fold 7 is much lighter than the previous models. That changed in weight is much welcomed as is the upgraded camera. Not happy about the lost of S pen but the other improvements make for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The much needed upgrades
on September 15, 2025
Posted by: Dfresh
[This review was collected as part of a promotion.] The z fold 7 is by far the best of the z fold series. It has the much needed larger outer display. The Galaxy a.i is extremely useful and it works seemless with android. The larger inner display make watch videos a joy.
Value
5
Written by a customer while visiting Samsung US