Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,447
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This phone is great for everything
on June 10, 2026
Posted by: Corral36
[This review was collected as part of a promotion.] The app and Ai features are one of a kind. Watching movies and videos are the best with this phone super fast and great quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Zfold crack
on June 10, 2026
Posted by: Samsunglifer88
[This review was collected as part of a promotion.] Dont get me wrong, I love my Z fold. I had the Z flip at first and the screen cracked 3 different times, after the 3rd one, I wanted to go to the Zfold. I thought since the Zfold 7 was thinner it would last alot longer. That was not the case. After 5 months of owning my phone, the inside screen cracked while simply opening my phone, however the front screen is fully operational. I really feel they need a new design.
I do love all the features of this phone. Its great for someone who is working on the go, or simply works out of their phone.
Galaxy AI
Galaxy AI
Value
3
Response from Samsung USBy R&R, June 12, 2026
Hey there Samsunglifer88
The Galaxy Z Fold7 provides a unique experience for productivity, multitasking, and staying connected while on the go. It's great to hear that you enjoy these features along with Galaxy AI. I can understand how disappointing it must be to see the inner display crack after just a few months of normal use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We also offer the option to add Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please reach out to our Samsung Support Team. Thank you for sharing your experience and feedback on the design, and for being a part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 provides a unique experience for productivity, multitasking, and staying connected while on the go. It's great to hear that you enjoy these features along with Galaxy AI. I can understand how disappointing it must be to see the inner display crack after just a few months of normal use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We also offer the option to add Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please reach out to our Samsung Support Team. Thank you for sharing your experience and feedback on the design, and for being a part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tab or Computer?
on June 11, 2026
Posted by: RainyDay78
[This review was collected as part of a promotion.] This isn't an ordinary Tab. It's a computer, it's a tab, it's a entertainment device, it's a gaming device, it's a work horse, it's everything.
Tab Ultra 11 allows me to take my device anywhere and everywhere for me to work seemingly and fast.
Galaxy AI helps me edit documents, emails, my ideas so fast and accurate, I can do multiple things very quickly.
Tab Ultra 11 has the power of a huge computer in a 13inch tablet. Awesome crazy power in my hand or bag.
It's portable but powerful and it looks fantastic.
Tab Ultra 11 allows me to take my device anywhere and everywhere for me to work seemingly and fast.
Galaxy AI helps me edit documents, emails, my ideas so fast and accurate, I can do multiple things very quickly.
Tab Ultra 11 has the power of a huge computer in a 13inch tablet. Awesome crazy power in my hand or bag.
It's portable but powerful and it looks fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Samsung it's always good
on June 10, 2026
Posted by: Bulltaco
[This review was collected as part of a promotion.] I always love Samsung the best no matter what they make they've always been good quality last long easy to use on all their stuff I love their
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 11, 2026
Posted by: Aimee3579
[This review was collected as part of a promotion.] I got the galaxy fold 7 a couple weeks after it came out and i absolutely love it. People still ask me about the phone when they see me unfold it; It goes from a phone to basically a tablet. It's about a quarter of an inch longer than the fold 4 and half an inch wider when opened. I love how thin and non bulky it is as well.
I use my phone for everything; watching movies, playing games, for work, as a planner, to shop, ect. You can put 4 different apps up on the screen at the same time. One of my favorite features is the Galaxy AI. It transforms your phone into your own personal assistant. Galaxy AI helps you search for anything on your screen, it makes taking pictures and editing them so easy. Galaxy AI can take your recordings/notes and turn them into summarized texts, it can detect and translate any language. It will screen all your calls from unknown numbers, works very well with scam and spam calls.
As of now i haven't found anything this phone can't do for me.
I use my phone for everything; watching movies, playing games, for work, as a planner, to shop, ect. You can put 4 different apps up on the screen at the same time. One of my favorite features is the Galaxy AI. It transforms your phone into your own personal assistant. Galaxy AI helps you search for anything on your screen, it makes taking pictures and editing them so easy. Galaxy AI can take your recordings/notes and turn them into summarized texts, it can detect and translate any language. It will screen all your calls from unknown numbers, works very well with scam and spam calls.
As of now i haven't found anything this phone can't do for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fold
on June 11, 2026
Posted by: Jeffith
[This review was collected as part of a promotion.] Galaxy ai is goos, Gemini is useful and I use it often. Can't see fold when open , very fun device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera has Great picture Quality and resolution.
on June 11, 2026
Posted by: Brownsugar
[This review was collected as part of a promotion.] I use my galaxy 26ultra for pictures of my grandchildren and for casino gaming .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Who needs a laptop?
on June 11, 2026
Posted by: alicat28
[This review was collected as part of a promotion.] I have a ZFold6 and I love it! I do everything on this phone. I can sign .pdf forms digitally, easy access to my Google drives, and do everything that I would do on a laptop.
The Galazy AI is amazing. I use Gemini for everything. I troubleshot a crackpot not working, created landscaping designs, researched on home improvements, submitted VA claims , and did tons of resarch on retirement, taxes, and drafted official letters. If I have any questions about any topic, this is my go to tool.
Value
5
Written by a customer while visiting Samsung US