Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,447
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone
on June 1, 2026
Posted by: Briznico
[This review was collected as part of a promotion.] Best phone ever, i started as a note user and this is comparable and better in so many ways!
Value
5
Written by a customer while visiting Samsung US
Posted by: Carmelo
Verified Purchase:Yes
I love the design and the versatility of this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Very Good
on June 1, 2026
Posted by: Beefyguy
[This review was collected as part of a promotion.] Device is Great for streaming and watching videos playing games. Love everything about it. Only thing I wish it had privacy screen built in front screen like the s26. The Galaxy AI is best yet. Still needs a few tweets but it's great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Z fold 7
on June 1, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] I love my new phone, The Galaxy Z fold 7. I have been with Samsung since the Galaxy 2. Thos is my first Fold series, and it is absolutely wonderful. The A.I features with photos is just out of this world, with what you can do with your pictures. Not even mentions the double screen when it's opened. Streaming my shows, playing games, and watching music videos, is on a whole other level. I just can't see a phone getting better than this. The only slight down side would be protective phone cases. But it's such a great phone that is just so minor it doesn't matter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same Issues as Past Models
on June 1, 2026
Posted by: this1otherguy88
[This review was collected as part of a promotion.] For the most part, I love my Fold 7. The issue is the same as I've had with my Fold 4, the inside screen going out for no reason. I went through five Fold 4's, all covered under warranty, due to the screen going out. My Fold 7 has the same problem, the only exception is it's intermittent, sometimes it will turn on, sometimes it won't for half the screen, yet the touch controls continue to work. Other than that, the phone is great. Good battery life, decent camera. Wish it had better zoom and stylus capabilities. The AI features are solid, I really like the ambient weather on the lock screen.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there this1otherguy88,
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone I gladly i got it wonderful features
on June 1, 2026
Posted by: Chieflaroche
[This review was collected as part of a promotion.] Love my fold 7 and the galaxy ai is a great tool I'm always using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive screen and brightness
on June 1, 2026
Posted by: Mister
[This review was collected as part of a promotion.] I love the Galaxy fold 7 because of the massive screen
and the features. I like this phone because the picture quality is good and the battery and software is excellent. I can't wait to purchase and get the next fold 8.
and the features. I like this phone because the picture quality is good and the battery and software is excellent. I can't wait to purchase and get the next fold 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 1, 2026
Posted by: EddieC
[This review was collected as part of a promotion.] I've had my phone for about a year and I love it period I always get the newer phones when they come out And this is the second fold I've gotten and it's great period And when Galaxy AI was installed it made it even better.
Value
5
Written by a customer while visiting Samsung US