Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,909 Reviews)
Rating breakdown 6,909 reviews
5 Stars
5,702
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Amazing camera!!!!
on July 1, 2026
Posted by: GoldenGargoyle87
[This review was collected as part of a promotion.] I love this Galaxy AI on this new phone. I ask her anything an boom I've got a answer.
Value
5
Response from Samsung USBy R&R, July 24, 2026
Hey there GoldenGargoyle87,
Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 combines an advanced camera system, a vivid foldable display, and helpful Galaxy AI features. We love hearing how quickly Galaxy AI provides the answers you need while you enjoy capturing amazing photos. Thank you for choosing Samsung Galaxy.
-Ty
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Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 combines an advanced camera system, a vivid foldable display, and helpful Galaxy AI features. We love hearing how quickly Galaxy AI provides the answers you need while you enjoy capturing amazing photos. Thank you for choosing Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Multifunctional & Convenient
on June 30, 2026
Posted by: ivasaur
[This review was collected as part of a promotion.] This device offers an exceptionally seamless multitasking experience. Its expansive screen allows for effortless management of multiple applications simultaneously. The integration of intelligent features greatly enhances productivity. I find the predictive text and translation capabilities particularly useful for communication. Overall, it's a wonderfully convenient tool for daily tasks and beyond.
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hola ivasaur,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device offers a large display, seamless multitasking capabilities, and intelligent tools like predictive text and translation. It's great to hear how these features assist you in managing your daily tasks and improving communication.
Thank you for being a part of the Samsung Galaxy community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This device offers a large display, seamless multitasking capabilities, and intelligent tools like predictive text and translation. It's great to hear how these features assist you in managing your daily tasks and improving communication.
Thank you for being a part of the Samsung Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone with the largest screen!!
on June 30, 2026
Posted by: AMWMusic
[This review was collected as part of a promotion.] I'm visually impaired and this phone helps me function day in and day out!! Galaxy AI makes it all the better! I am so thankful for the accessibility Samsung offers!!
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hiya AMWMusic,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a large immersive screen, helpful accessibility features, and powerful Galaxy AI support. We are glad the design helps make everyday activities easier and gives you a more comfortable way to stay connected.
Thank you for sharing your experience with Samsung Galaxy.
-Ty
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Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a large immersive screen, helpful accessibility features, and powerful Galaxy AI support. We are glad the design helps make everyday activities easier and gives you a more comfortable way to stay connected.
Thank you for sharing your experience with Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on June 30, 2026
Posted by: Richard
[This review was collected as part of a promotion.] I like the bigger screen the phone gives me. This is my massage.⁸
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hello Richard,
Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious folding display, flexible viewing options, and powerful multitasking capabilities. We're pleased to hear that the larger screen provides you with more space to enjoy your phone every day. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious folding display, flexible viewing options, and powerful multitasking capabilities. We're pleased to hear that the larger screen provides you with more space to enjoy your phone every day. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Weak Stylus
on June 30, 2026
Posted by: mrw1
from California
Expertise:Expert
I was a long time Galaxy Note customer. I LOVE the SPen. The pen with this 7 is pathetic. If the new Fold Wide does not come with a good SPen, I'm going to Motorola Razer Fold.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, July 6, 2026
Hi there mrw1,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device features a large, immersive display, flexible multitasking capabilities, and a premium foldable design, making it ideal for both work and entertainment. As a longtime user of the Galaxy Note and S Pen, it's understandable that the writing experience is an important aspect of your Galaxy device usage. We have noted your feedback regarding the S Pen experience and your expectations for future Fold devices. Although the Galaxy Z Fold7 does not come with an S Pen, it still offers functionalities that make it easy to take notes and streamline your daily tasks. Thank you again for your valuable feedback.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. This device features a large, immersive display, flexible multitasking capabilities, and a premium foldable design, making it ideal for both work and entertainment. As a longtime user of the Galaxy Note and S Pen, it's understandable that the writing experience is an important aspect of your Galaxy device usage. We have noted your feedback regarding the S Pen experience and your expectations for future Fold devices. Although the Galaxy Z Fold7 does not come with an S Pen, it still offers functionalities that make it easy to take notes and streamline your daily tasks. Thank you again for your valuable feedback.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This device feel like it is from another world I c
on June 30, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] This device feel like it is from another world. I can't put it down. WOW... I did not know what to expect when I purchased this device, but let me tell you I can't put it down ever.
The amount of power and performance this device punches and feels like a feather in your hand. Snappy responses. Instan reload. Powers on in seconds.
Then you add Ai into the mix, I feel like im walking around with a personal assistant in my pocket.
Iv been in the samsung family all the way back to the note 4. Man I can not tell how excited I am for the future.
Thank you
The amount of power and performance this device punches and feels like a feather in your hand. Snappy responses. Instan reload. Powers on in seconds.
Then you add Ai into the mix, I feel like im walking around with a personal assistant in my pocket.
Iv been in the samsung family all the way back to the note 4. Man I can not tell how excited I am for the future.
Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Product
on June 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This product is very good for a person with poor vision. It's very easy to see everything when opened up. I also like the ease of it being like a tablet and being able to use my Adobe signature for work or personal matters. I would like to see in the future where all apps work the same when you go from close to open, and you don't have to restart due to sizing. I'm looking forward to the next edition.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hey there Cheywhite5,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large folding display and a tablet-style workspace, making it especially beneficial for both work and everyday tasks. We are glad to hear that the expanded screen enhances visibility and accessibility for you. We also appreciate your feedback regarding the smoother app resizing between open and closed modes. Thank you for choosing Samsung!
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large folding display and a tablet-style workspace, making it especially beneficial for both work and everyday tasks. We are glad to hear that the expanded screen enhances visibility and accessibility for you. We also appreciate your feedback regarding the smoother app resizing between open and closed modes. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone reminds me of the old school note
on June 30, 2026
Posted by: Cydonia777
[This review was collected as part of a promotion.] The Galaxy AI messed with the seamless transition of the regular phone used to the folded phone use makes for great use in all aspects. Whether you're watching videos, gaming or using it for advanced AI this is the phone to go to. And I haven't even gotten to the cameras yet. The picture quality is unparalleled, yet it's still can be edited and videos can be created with all the best software available. If you used to like the note phones then you will love this phone.
Value
5
Response from Samsung USBy R&R, July 30, 2026
Greetings Cydonia777,
Thank you for sharing your Galaxy journey with us. The Galaxy Z Fold7 features a seamless folding experience, powerful Galaxy AI, and an advanced camera system. Its large display is perfect for watching videos, gaming, multitasking, and creative editing. We are thrilled to hear that the Fold7 brings back the productivity and excitement you experienced with the Galaxy Note series.
Thank you for being part of the Samsung family!
-Ty
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Thank you for sharing your Galaxy journey with us. The Galaxy Z Fold7 features a seamless folding experience, powerful Galaxy AI, and an advanced camera system. Its large display is perfect for watching videos, gaming, multitasking, and creative editing. We are thrilled to hear that the Fold7 brings back the productivity and excitement you experienced with the Galaxy Note series.
Thank you for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US