Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,313 Reviews)
Rating breakdown 7,313 reviews
5 Stars
6,021
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Almost perfect Fold 7
on August 5, 2025
Posted by: Focr06
[This review was collected as part of a promotion.] Fold 7 has a lot of amazing Galaxy AI features, building up from the S25 Ultra. But hard to call it perfect when you need to plug it in to charge after 4hrs of heavy use at work. Yes is thinner but after using a good case, is thick... Some cases make it hard to type on the cover screen. Opening it is a hustle. Camera is not on the S25 ultra level. Miss the antireflective screen. It is great to pull out a tablet when you're out and about. But if you need your phone and heavy use to work.. Make sure that you can take an hour off to charge in the middle of the day, otherwise your phone may not make it for a 9hr day. And need to be careful with the cases, some you need to remove when it comes to charging, some charger cables don't fit. I hope the next Fold comes out along side the S26 ultra and it has S Pen support, because if you work with blue prints or need to edit things on the go like I do, not having the S Pen it's a burden.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for your thoughts on the Galaxy Z Fold7! We completely understand the importance of battery life for users who use their devices heavily. With a robust 4400mAh battery and mDNIe technology, you can enjoy your tasks without worrying about running out of power. To enhance your experience, we encourage you to take advantage of the Device Care feature in the settings app and make sure to keep your phone updated. Check out the link attached for additional tip and options to help increase your phone's battery life. This will help ensure you’re getting the best performance possible. While the S Pen continues to be an integral part of the Galaxy lineup, our focus with this latest version was truly on providing the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was our priority for this generation, and we hope it enhances your overall user experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is fire.
on August 5, 2025
Posted by: queenbeauty
[This review was collected as part of a promotion.] I've been an iphone user for over 15 years and its been a minute since I been with an samsung device. When I tell you I love this device. It's to die for. I been playing with it since I got it. You can do ao much on thia phone compared to an iphone. I was conviced to switch and now that I have. I don't regret it at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice experience
on August 5, 2025
Posted by: Okaynie
[This review was collected as part of a promotion.] This phone is amazing. I am glad I switched back to a foldable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Why Samsung
on August 5, 2025
Posted by: GOMan
Expertise:Intermediate
This phone would have been great but after upgrading from my Fold 4 I expected all the same features my Fold 4 has would be on the Fold 7 just faster, sleeker, better camera, the normal model upgrades. However, Samsungs decision not only to not include a S Pen, but to not even include S Pen or stylus functionality renders the fold useless. What is the draw of the larger screen, videos yes, other than that it is productivity, I used the split screen function countless times with my Fold 4, taking notes, pulling other screens in multitasking was the almost perfect on the my Fold. It makes little sense to have the Galaxy 24 with a S Pen, and not the large screen Z Fold 7. I will now have to find a different device maybe the pixel fold.
Features
1
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7. We understand your disappointment regarding the absence of the S Pen functionality. While the S Pen was a valuable addition to the Galaxy lineup, our priority with this iteration was to deliver the lightest and thinnest Galaxy Z experience yet, with the Fold7 measuring just 8.9 mm when folded, focusing on maximizing portability. We appreciate your feedback and know that you'll enjoy the expansive display and innovative features that the Fold7 offers. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing
on August 5, 2025
Posted by: Dizzal
Absolutely incredible, I had the fold 3 and thought is was a cool phone and then went to the s24 ultra. I now have the fold 7 and it's such an amazing phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung’s Z Fold 7 isn’t just a phone—it’s a flex
on August 5, 2025
Posted by: EveryKit
[This review was collected as part of a promotion.] “The Armor FlexHinge feels sturdy and smooth—Samsung nailed the engineering.”
- “It’s thinner than you'd expect, even when folded. Surprisingly pocket-friendly.”
- “It’s thinner than you'd expect, even when folded. Surprisingly pocket-friendly.”
“It lasts a full day with moderate use, but heavy multitasking drains it faster.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen too wide
on August 5, 2025
Posted by: KavaBars
[This review was collected as part of a promotion.] The screen is way too wide might as well just be a normal phone, with the fold the concept is supposed to be that it is slimmer and not as wide so when you open it, it becomes a larger device. This just stacks a large phone and a larger screen. Poor design. The way they made the phone slimmer was by spreading out the parts internally so they couldn't make it a reduction in screen size width wise. Yeah cool it's slimmer but it's only slimmer because you stretched out the parts by making the screen size wider to hide the parts beneath it. I wouldn't buy again. Might as well just buy the note.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Performance
on August 5, 2025
Posted by: Samsu4life
[This review was collected as part of a promotion.] I’ve been using this product for a few weeks now and I’m very impressed with its quality and reliability. It performs exactly as advertised and feels well-made and durable. The design is also user-friendly, making it easy to use every day. I especially appreciate how it delivers consistent results and exceeds my expectations. I would definitely recommend it to others looking for something dependable and efficient.
Value
5
Written by a customer while visiting Samsung US