Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Thinner and lighter
on August 8, 2025
Posted by: Kalipalmbeach2
[This review was collected as part of a promotion.] Good for viewing, middle screen cracked on last. Galaxy AI is included i guess
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your review, Kali! We're happy to see that you find the Galaxy Z Fold7 great for viewing. The immersive display truly elevates the experience, making everything from videos to photos come to life in stunning detail. We also want to highlight the Google Gemini feature. With its AI capabilities, you can interact seamlessly with real-time information while enjoying your content. Plus, when you capture those special moments with the amazing camera, you can easily share them with Gemini for personalized insights. We hope you continue to enjoy every experience with your Z Fold7! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 experience
on August 8, 2025
Posted by: NMilver
[This review was collected as part of a promotion.] Good phone. Solid upgrade over my fold 6
Bigger front screen and inner screen. Phone is lighter than the predecessor.
Bigger front screen and inner screen. Phone is lighter than the predecessor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on August 7, 2025
Posted by: Jyyy93
[This review was collected as part of a promotion.] Switched to this phone from iPhone, what an upgrade !! This phone is truly amazing ! Galaxy AI is so advanced and very useful in daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 7, 2025
Posted by: Grimthedark
[This review was collected as part of a promotion.] I love how slim it feels when golded and how large the secondary display is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Great Phone, But Impractically Thin
on August 7, 2025
Posted by: Neil48
[This review was collected as part of a promotion.] The features provided on this phone are incredible the user friendly interface is a big plus. The Galaxy AI and all of its features and options make the phone a very useful device. The cover screen is finally wide enough to be really useful, frequently eliminating the need to open the phone to access the main display.
Once the phone is unfolded and the main display is in use, the amazement of this phone becomes apparent, a beautiful eight inch display that folds in half and fits in a pocket!
The only negative aspects of the phone are the result of an obsession to make this phone as thin as possible. The camera bump on the back of the phone is approximately as high as the phone when folded, making the need for a case to level everything out, mandatory. It would have made much more sense to thicken the phone and include a higher battery capacity and the screen digitizer for the eliminated S Pen.
Once the phone is unfolded and the main display is in use, the amazement of this phone becomes apparent, a beautiful eight inch display that folds in half and fits in a pocket!
The only negative aspects of the phone are the result of an obsession to make this phone as thin as possible. The camera bump on the back of the phone is approximately as high as the phone when folded, making the need for a case to level everything out, mandatory. It would have made much more sense to thicken the phone and include a higher battery capacity and the screen digitizer for the eliminated S Pen.
Value
4
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your feedback on the Galaxy Z Fold7, Neil. It’s great to see that you find the user-friendly interface and Galaxy AI features incredible. We're glad the wider screen has made accessing functions easier without needing to unfold the device. The eight-inch display is an incredible aspect of the design. We appreciate your feedback about the camera bump as well. Our aim was to prioritize a thinner design aimed to deliver the lightest Galaxy Z Fold yet. While the S Pen is a valuable part of our lineup, this iteration focused on maximizing convenience and ease of carrying. Thank you for sharing your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the ZF7!!
on August 7, 2025
Posted by: Dlflyboy
Expertise:Expert
I've had each ZF since the ZF3 and I absolutely love the ZF7!! Love that the main display is larger and is now a more "normal" phone size. I tend to use my folds mostly closed, but I like having the option to unfold the phone and use the larger display. I went with the mint color and absolutely love, love, the color!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 7, 2025
Posted by: Norahle
[This review was collected as part of a promotion.] So, here goes! Galaxy AI has caught my eye!
I've never had an android before. I've always been an iPhone lady. I can honestly say that, I've always had problems with my iphones. I've been going back and forth for a while. Just some days ago, the same problem with my iPhone happened again. Once the warranty was up the phone went completely black. The phone did not come back on. This right here was my way out. And that's when I gave up the iphone and went to a galaxy. As soon as I received the phone in the store it was powered on, and the signal was overall amazing. I've never had great signal like that before. I found it to be very easy to navigate this phone. I'm still learning how to use an android coming from an apple phone. I love the camera. It takes amazing pictures. The sound effects are clear. Overall, I don't regret this decision one bit. I will definitely write more reviews as I am still learning.
I've never had an android before. I've always been an iPhone lady. I can honestly say that, I've always had problems with my iphones. I've been going back and forth for a while. Just some days ago, the same problem with my iPhone happened again. Once the warranty was up the phone went completely black. The phone did not come back on. This right here was my way out. And that's when I gave up the iphone and went to a galaxy. As soon as I received the phone in the store it was powered on, and the signal was overall amazing. I've never had great signal like that before. I found it to be very easy to navigate this phone. I'm still learning how to use an android coming from an apple phone. I love the camera. It takes amazing pictures. The sound effects are clear. Overall, I don't regret this decision one bit. I will definitely write more reviews as I am still learning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then my last phone
on August 7, 2025
Posted by: Shiv0609
[This review was collected as part of a promotion.] Love the slim phone compare to my last fold, has a better front and secondary screen as well.
Value
5
Written by a customer while visiting Samsung US