Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Feather touch to perfection
on August 9, 2025
Posted by: AV8RPan
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 represents a significant evolution in the world of foldable devices, expertly designed for both personal and professional use. This is far beyond a mere technological prototype; it stands as a sophisticated and powerful mobile device that flawlessly merges the capabilities of a smartphone and a tablet. For those ready to embrace its premium price point and who don't need stylus support, the Galaxy Z Fold 7 establishes a new standard in the foldable device market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Real life
on August 9, 2025
Posted by: Old guy
Ok brand new owner of this galaxy 7 fold. Previous iphone alum 15 years, traded 14 in. The positives- really does alot if your a profesional in your career. Still gleaning how to operate after 2 weeks of ownership. Love the storage and systems to help. My biggest challenge - the swiping and pressing and turning on is a challenge! Iphone 100x beyter at that. The maps better on iphone
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing size!!
on August 9, 2025
Posted by: Cmom811
[This review was collected as part of a promotion.] I'm legally blind and have never been successful with finding a phone I could see well until now this phone has changed my life when it comes to technology I have faith again I have also never used the AI Gemini and have a few times and have been very successful with it helping me navigate my new Galaxy watch as well thanks so much Samsung you have changed my life I'm no longer disgusted with smartphones you're the best recommend this phone two people with low vision
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A true folding experience
on August 9, 2025
Posted by: Jc1234
[This review was collected as part of a promotion.] I'm coming from a fold 6 which I loved but the new Zfold 7 is everything I and I think most fold owners were waiting for the size is perfect the weight is incredible and the features are amazing. Great camera "finally" the AI is integrated into just about everything which is very helpful and intuitive. A true smartphone kin every way possible and the longer I use it the smarter it gets, with its suggestions and tools it beats out the competition. Coming from a android/Iphone user i must say there is no longer a reason to bother with apples slow catchup game. There is literally nothing to desire from any other phones that the Z Fold7 doesn't have or do better. A+++++++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love The Phone
on August 9, 2025
Posted by: Mrhopper40
[This review was collected as part of a promotion.] The phone is amazing. But things that they have taken out of it are disappointing and things that they should have put in. The reduction in weight and thickness is absolutely phenomenal. Leaving out S-Pen and not increasing the battery size extremely disappointing. Now I have to carry my tablet so that I can write stuff down and fill out forms that I used to be able to do on my old z-folds. The battery life is low compared to the Z-Fold 6. That could be because of the AI. I use my phone a lot and I have to charge it during the daytime I'm unable to get through a full day.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
I was concerned with the hinge but after using it for a day I have no more concern over that it opens up it snaps into place I can't bend it like I did the z-fold 6. The size of the screen on the inside is noticeably bigger it seems a little bit brighter. I can be outside in daylight sun directly on the screen and I can read it and see it very clearly. Even with my sunglasses on. All in all, The phone is amazing. It does need to get the s pen back. We have a large screen like a mini tablet yet we can't use the s pen on it. You can buy pens will work on it but unlike the older models it doesn't detect your your palm. It thinks that your palm is the writing tool so your pen won't work when your palm hits the screen. That is extremely disappointing to me. I used the s pen every single day quite a bit of the day. Again I don't regret buying the phone I'm just disappointed in the lack of the pen.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Mrhopper40! We truly appreciate your feedback. We wanted to ensure that this latest iteration offers the lightest and thinnest Galaxy Z series experience possible. We understand the S Pen is a much-loved feature, and while it remains a valuable part of the Galaxy lineup, our priority with the Galaxy Z Fold7 was to maximize portability. We believe this design decision enhances the user experience by making the device more convenient for everyday use. As far as the battery life, we recommend checking out the links attached for options to help optimize your phone's battery life. Your insights are invaluable to us as we continue to evolve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
1st time fold user
on August 9, 2025
Posted by: Darkspyder75
[This review was collected as part of a promotion.] This is the 1st time for me getting a fold phone and honestly I am absolutely happy at what samsung has brought to the table. I upgraded from a galaxy s24 ultra and yea the outside screen is a bit smaller than what I'm use to but what it makes up with on the inside display has been amazing!! I have been wanting to get a fold phone for a while but they always seemed too bulky and the outside screen way to small, plus the cameras I was not a phone of the lower MP per camera. Now that the whole phone got a good upgrade, better cameras, a full outer screen and a slimmer phone I was on board 100% and completely happy with how the phone functions. I haven't gotten to use the Galaxy AI features just yet but I'm excited to give them a try on this phone for it's full potential!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold 7 has replaced my laptop.
on August 9, 2025
Posted by: Derick
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is thinner and lighter than ever when folded and lighter weight. I had the Z Fold 3 and 6. It feels easier to hold.
The inside has a big 8-inch AMOLED screen that’s very bright and smooth while the outside 6.5-inch screen is wider and easier to use than before.
AI tools are a big part of the Fold 7. Features like Generative Edit for photos, Audio Eraser, and the Gemini assistant make it easier to work, edit, and multitask on the large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like having a movie theater in your pocket.
on August 9, 2025
Posted by: Robcinsf1
[This review was collected as part of a promotion.] Having my Galaxy Z Fold 7 has made streaming a whole new game. Much larger screen for viewing my Netflix favs. It has definitely made me more social media conscious. Interacting with the easy to use Samsung AI ( something I never thought I'd find myself doing) is easy, enjoyable and quite frankly addictive. This phone has enhanced my knowledge and made life alot more productive. I highly recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US