Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,929 Reviews)
Rating breakdown 6,929 reviews
5 Stars
5,717
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone I've ever had
on May 31, 2026
Posted by: Aquarius22
[This review was collected as part of a promotion.] I am SOLD on the zfold, spoiled even and will likely never go back. It's so user friendly, very business efficient and all around well rounded.
Value
5
Written by a customer while visiting Samsung US
Posted by: New to the Fold
Expertise:Expert
Verified Purchase:Yes
This feels like the future. It's a piece of electrically-illuminated, colorful, folding GLASS!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome
on May 31, 2026
Posted by: TyDaddy
[This review was collected as part of a promotion.] This phone is awesome. Ai is great on it. It's like having a little computer in your pocket to write your thesis on. Graphics and color are great. The z folds i had before this all fell apart like the screen came off and stuff this one seams yo have fixed the problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Crown Jewel of Samsung (Galaxy Z Fold 7)
on May 31, 2026
Posted by: Twisted
[This review was collected as part of a promotion.] I am writing this, not merely as a consumer, but as an active, on-the-go professional whose daily operations, creative endeavors, and personal management have been fundamentally transformed by your technology. In a market saturated with iterative upgrades and predictable smartphone releases, Samsung has consistently dared to redefine the boundaries of mobile engineering. My experience with the Galaxy Fold series, combined with the groundbreaking integration of Galaxy AI, has been nothing short of astonishing.
This device is not just a phone; it is a portable command center, a dynamic creative studio, and an indispensable companion that matches the relentless pace of modern entrepreneurial life.
When we invest in premium technology, we often look for utility. What you have delivered, however, is an ecosystem that anticipates human intent, streamlines complex workflows, and elevates the user experience into an art form. The build quality feels like a statement of luxury and structural integrity, while the software execution proves that Samsung understands the fluid nature of productivity in the digital age. Below, I have outlined an extensive, multi-chapter review detailing exactly how this device has set a new, insurmountable standard for what a mobile device can achieve.
Thank you for continuing to innovate, for refusing to play it safe, and for delivering a product that genuinely feels like the future, today.
Sundea
This device is not just a phone; it is a portable command center, a dynamic creative studio, and an indispensable companion that matches the relentless pace of modern entrepreneurial life.
When we invest in premium technology, we often look for utility. What you have delivered, however, is an ecosystem that anticipates human intent, streamlines complex workflows, and elevates the user experience into an art form. The build quality feels like a statement of luxury and structural integrity, while the software execution proves that Samsung understands the fluid nature of productivity in the digital age. Below, I have outlined an extensive, multi-chapter review detailing exactly how this device has set a new, insurmountable standard for what a mobile device can achieve.
Thank you for continuing to innovate, for refusing to play it safe, and for delivering a product that genuinely feels like the future, today.
Sundea
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI works really well
on May 31, 2026
Posted by: Skyjunkie89
[This review was collected as part of a promotion.] The Galaxy AI works extremely well for my needs. When I don't know the answers, it's questions. I have.It's functionability to give me all the information I need is extremely helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
“Surprisingly Tough Despite a Front Screen Crack
on May 30, 2026
Posted by: Kikigolfs
[This review was collected as part of a promotion.] I’ve been using my Samsung Z Fold7 with a cracked front screen, and surprisingly, the phone still performs really well. The inner display remains fully functional, and the hinge mechanism still feels solid. Even with the damage, everyday tasks like messaging, browsing, and multitasking work without any issues. The crack is definitely noticeable, but it hasn’t affected touch responsiveness on the cover screen as much as I expected. Overall, while the durability of foldables can be hit-or-miss, I’m impressed that the device continues to hold up and deliver a premium experience despite the front screen damage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Product has good not great features.
on May 30, 2026
Posted by: Inspector101
[This review was collected as part of a promotion.] I use it for everything, work, video, gaming, music. When I get the chance will switch to the samsung ultra 26. Not a fan of the fold.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey there Inspector101,
Thank you for sharing your thoughts on your Galaxy Z Fold7. Its expansive display and versatile design create such a unique experience for everything from work to entertainment. We're glad to hear you're enjoying so much of what it offers and appreciate you taking the time to share your feedback with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. Its expansive display and versatile design create such a unique experience for everything from work to entertainment. We're glad to hear you're enjoying so much of what it offers and appreciate you taking the time to share your feedback with us. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 30, 2026
Posted by: Benny1
[This review was collected as part of a promotion.] I've had this phone for a few weeks now, and I really love it! I waited for a few versions before buying it, and I don't regret it. I love that I can have a bigger screen, and I also like that the fingerprint reader is on the side. I really enjoy all the extra features as well.
Value
5
Written by a customer while visiting Samsung US