Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
6,014
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
So many features that Ive been missing out
on August 18, 2025
Posted by: EDDGIL559
[This review was collected as part of a promotion.] Made the switch from Iphone and there are no regrets. I love Galaxy AI Gemini, love the camera, and the folding action is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE MVP - FOLD 7
on August 18, 2025
Posted by: MLGXPJ
[This review was collected as part of a promotion.] Also i used Galaxy AI to help write this review :) and boi its so easy and nice to have.
So I just upgraded to a phone with two screens, and wow, it's a game changer! Scrolling through different apps and multitasking is super smooth and efficient. The extra accessories were a bit pricey, but honestly, they really make the whole experience even better. I was hesitant at first, but now I'm completely hooked. Seriously, I don't think I could ever go back to a single screen phone!
also i drop my phone a quite a bit cause of my work is actively walking around and its been so good with no scratches even though i dropped it several times :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on August 18, 2025
Posted by: Tony
Love samsong so much
I'm happy to assess this app with great values
I'm happy to assess this app with great values
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game changer.
on August 18, 2025
Posted by: SL6783
[This review was collected as part of a promotion.] I've been using my Galaxy Fold 7 and it's been an absolute pleasure. The Galaxy AI features have truly streamlined my daily routine, making tasks feel effortless. I use it constantly for work, like when I'm streaming video calls or reviewing documents. It’s also my go-to for entertainment—whether I'm catching up on a movie or gaming on the go, the experience is fantastic. The large screen is incredible for multitasking and really elevates everything I do, from planning my day to simply browsing the web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very slow and freezes too often
on August 18, 2025
Posted by: Ondeck2526
[This review was collected as part of a promotion.] This is the first time that I've had a galaxy phone. I am very disappointed in it. It lags another and is very slow. Freezes way too often.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7! We want our customers to have the best experience possible, and we hate to learn that your experience hasn't gone as expected so far. We see that you may be experiencing challenges with your buds lagging and freezing. We understand that having your phone lag or freeze can be frustrating. The good news is that these situations can often be resolved without needing to send the device in for service. Simple actions such as rebooting the device and updating the software are just a couple of ways you can help prevent future freezes and crashes. Check out the link attached for options to help troubleshoot this. For any further concerns or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Screen is absolutely bonkers
on August 18, 2025
Posted by: Samsunglord1996
[This review was collected as part of a promotion.] For the first time, I think foldable phones have become mainstream. Samsung was able to pack a standard aspect ratio and large cover display with an 8 inch inner display. It's the perfect mix for me, personally. I'm able to do 90% of the daily talking, texting and browsing on my phones cover display. Then for any longer-form typing, media consumption, etc I open the inner display and literally have a tablet at my fingertips. The Galaxy AI features are also pretty impressive however, I'm still teaching myself a good amount of those features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great
on August 18, 2025
Posted by: Crikcrazyy
Everything perfect and clean consistent with Kindness
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung product
on August 18, 2025
Posted by: ShesDeadlly
[This review was collected as part of a promotion.] Phone is up to date and has everything i need or want in a Samsung.
Value
5
Written by a customer while visiting Samsung US