Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Foldable Device
on August 20, 2025
Posted by: LuisDko9
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an amazing device that truly stands out. The large inner display is perfect for multitasking, watching videos, and browsing, while the cover screen is very practical for quick use. Performance is smooth and fast, even when running several apps at once. The cameras deliver sharp and clear photos, and the design feels premium and durable. Battery life is reliable and lasts through the day with no issues. Overall, it is a powerful and versatile phone that makes productivity and entertainment much more enjoyable. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product looks great
on August 20, 2025
Posted by: BlissfullyCrowned144
[This review was collected as part of a promotion.] I use all devices for any and all services provided to me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on August 20, 2025
Posted by: Cawill
[This review was collected as part of a promotion.] I switched from iPhone to Samsung and I have to say that this Z Fold 7 is the best phone out on the market. I play a couple mobile games and this phone just makes that experience even better! Also when the phone is closed I love that the front screen fits just right in my hand! Samsung really knocked it out of the park with this phone 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has many improvements
on August 20, 2025
Posted by: Khoangkhac118
[This review was collected as part of a promotion.] Galaxy Al Z fold 7 has many improvements such as a bigger screen size and making thinner. The graphic is amazing experienced zero lag on high resolution video and games. It has the best camera, the Picture quality other phone can't compare. I live the nightshot mode where there's no light and flash is not even on but the picture came out like a shot you took during day time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on August 20, 2025
Posted by: Crobinson13
[This review was collected as part of a promotion.] I love the galaxy ai features on the device. I also really like the keyboard layout though it is slightly hard to use coming from iPhone. Overall a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From Apple Ultra 2 to Galaxy Ultra
on August 20, 2025
Posted by: LalointheCity
[This review was collected as part of a promotion.] Switching was easy. Opening the box and pairing and connecting was absolutely incredible. As a longtime iPhone user and apple watch fan, getting my hands on a fold7, buds3 pro, and this incredible watch felt like night and day. The galaxy watch feels premium because it is. The apple watch felt JV. The "Galaxy AI" synchronization is mind blowing.
Daily use.
Work
Play
Travel
Gym
Sleep
Work
Play
Travel
Gym
Sleep
Everything is at your fingertips. Changing the watchface is quick so putting on a suit and slipping back into the corporate world everyday, I get a watch that looks dynamic and sophisticated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 Pro are fantastic
on August 20, 2025
Posted by: LaloPRintheCity
[This review was collected as part of a promotion.] Received the buds3 pro with fold7 during free bundle option promotion from my service provider. Absolutely box office. The intuitive "Galaxy AI" works seamlessly with the headphones. Charging is fast and duration of each charge from standby to continuous use all day at work, on the street, and working out is excellent.
Switch from apple products to samsung recently and am not looking back.
Value
5
Written by a customer while visiting Samsung US