Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,634 Reviews)
Rating breakdown 5,634 reviews
5 Stars
4,685
4 Stars
675
3 Stars
146
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great Device, love this phone
on April 27, 2026
Posted by: Jaysphone
[This review was collected as part of a promotion.] Love this phone. This is the 3rd fold phone I have owned and this is by far the best one yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 3 screens
on April 27, 2026
Posted by: Mida89q
[This review was collected as part of a promotion.] absolutely love the 3 screens on my Samsung device—it completely changed how I multitask and stay productive. Whether I’m working, streaming, or managing multiple apps at once, everything feels smooth and effortless.
One of my favorite features is Galaxy AI. It makes everyday tasks easier, from helping me organize my thoughts to improving how I communicate and search for information. It honestly feels like having a smart assistant built right into my phone.
I use my device daily for work, entertainment, and staying connected, and it handles everything without slowing down. The display quality is amazing, the performance is fast, and the flexibility of the multi-screen setup makes it stand out from anything else I’ve used.
Overall, Samsung really delivered innovation and convenience in one device. Highly recommend!
One of my favorite features is Galaxy AI. It makes everyday tasks easier, from helping me organize my thoughts to improving how I communicate and search for information. It honestly feels like having a smart assistant built right into my phone.
I use my device daily for work, entertainment, and staying connected, and it handles everything without slowing down. The display quality is amazing, the performance is fast, and the flexibility of the multi-screen setup makes it stand out from anything else I’ve used.
Overall, Samsung really delivered innovation and convenience in one device. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Phone
on April 27, 2026
Posted by: Supamn4Eva
[This review was collected as part of a promotion.] I've had the Folds 3, 4 & 6. The 7 is EASILY my favorite. While I do enjoy the various Galaxy AI features, the phone by itself is just insane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps Getting Better
on April 27, 2026
Posted by: Smitty
[This review was collected as part of a promotion.] Upgraded my Fold 4 to the Fold 7 and I'm not disappointed! This phone is AMAZING! GREAT AI features, fantastic picture quality, and easy to use! You won't regret this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Total productivity design failure: Fold-7
on April 27, 2026
Posted by: CajunCounselor61
[This review was collected as part of a promotion.] I use my Samsung device for everything. I use it for work especially when grading papers for my Masters and doctors level students. However, the new Fold 7 does not meet up to my needs like the previous models did. When Samsung took the pen away from the phone, they took the productivity away as well. I think it was an experiment that really failed but they didn't tell their customers beforehand. Had I known that the s pen was not included with the Galaxy Fold 7, I would not have purchased it and would have kept my older Fold 5 device. My experience left me feeling betrayed and misled. Samsung knew this but did not provide the information up front. This phone is not a good phone for productivity. It is good for streaming, website searches, etc. It's really good for those that have trouble with their vision and need a bigger screen. Every single Galaxy Fold series phone I have owned has been replaced on several occasions due to glitches and or cracked screens. Not from falling, but from using it as designed. As an example, opening up the phone. If a crack develops within the seam of the fold, it's your fault. You damaged it. Samsung will not admit to the well-known and documented problem. I have only owned the Samsung Fold 7 for about a year. It usually happens within 1-2 years of use. Due to the expense of this phone, one would assume it would have better quality assurance. That's my honest review. Without a major change happening, I will choose another company and device.
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fold phone!
on April 27, 2026
Posted by: Doug777
[This review was collected as part of a promotion.] The Z Fold 7 is an excellent media cell phone. Great for watching YouTube, X and others. Workmanship is top quality. It even has integrated AI that works with many existing apps. I'm very satisfied with the Z Fold 7 phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the most versatile I have owned!!
on April 27, 2026
Posted by: TexasRealtorFan
[This review was collected as part of a promotion.] I am a Realtor. I have only used Android phones for my needs, and for a long while, the OTHER kind had more quality apps available for it. No longer!
My Samsung Galaxy Z Fold 7 is the 3rd fold I have had from Samsung. It is faster, has a better camera, and much bigger "Wow" factor. Whenever I open it up, everyone's eyes bug out and I get to brag on it. It has been very stable, versatile and always kept up to date with software updates.
I cant go backwards. Y'all are stuck with me for life!!!
My Samsung Galaxy Z Fold 7 is the 3rd fold I have had from Samsung. It is faster, has a better camera, and much bigger "Wow" factor. Whenever I open it up, everyone's eyes bug out and I get to brag on it. It has been very stable, versatile and always kept up to date with software updates.
I cant go backwards. Y'all are stuck with me for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Busydad199101
[This review was collected as part of a promotion.] Phone is great It has lasted through my 4-year-old so far had it for 4 years highly recommend it to everyone that I meet
Value
5
Written by a customer while visiting Samsung US