Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,292
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Viewing and multi-tasking with ease
on September 18, 2025
Posted by: Galaxy85
[This review was collected as part of a promotion.] Galaxy AI is my hands free assistant, making life and tasks easier.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your detailed review of the Galaxy Z Fold7! We're glad to see that you find the phone's transformation from phone to mini tablet so convenient. It really does enhance multitasking, and we’re happy you can easily switch between tasks. We're also pleased to know that you’re enjoying the camera features, especially night mode. It's great to see that you’re capturing clear images, even in low-light conditions. Our goal with the Galaxy AI enhancements is to help you get the most out of your photos, and it’s wonderful to see that you’re using those features to create amazing moments. We appreciate your advice on using protective gear! Your feedback is important to us. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product gives me everything I need in one pla
on September 20, 2025
Posted by: Denise
[This review was collected as part of a promotion.] I'm 67 years old and I can do everything on this phone and it was so easy to learn. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on September 21, 2025
Posted by: Bmj1630
[This review was collected as part of a promotion.] The Galaxy Z Fold7 is an impressive phone that ticks all the boxes. The folding display is still stunning, and it’s a feature you'll find new uses for every day. Switching to Android is surprisingly simple, and Galaxy AI is just as useful as any other AI tool you've come across. The cameras take fantastic photos, and watching videos or streaming on the large, crystal-clear screen is a whole new experience. The price is high, but the saying "you get what you pay for" definitely applies here. If you're looking for a top-tier device and are open to something new, the Z Fold7 is worth checking out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on September 23, 2025
Posted by: Jmanuel
[This review was collected as part of a promotion.] All features on this phone are great and useful on every day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad cam
on September 28, 2025
Posted by: Juan
supposedly a high-end phone and they put in a camera that is garbage.
Response from Samsung USBy R&R, September 30, 2025
Good day Juan, Thank you for sharing your thoughts on your Galaxy Z Fold7. With a 200MP main camera, maximizing your photo quality largely depends on choosing the right settings! The Galaxy Z Fold7 offers many camera features ideal for taking high-resolution selfies and videos. You can quickly take a selfie using the Cover screen, tweak your preferred shooting parameters, and utilize Galaxy AI editing tools to personalize your photos. The camera lenses are equipped with advanced technology for versatile photography and videography. The rear camera includes a 200MP Wide AF OIS lens, a 12MP Ultra Wide AF lens, and a 10MP Telephoto AF OIS lens with 3x Optical zoom and 30x Space Zoom, along with 8K video recording at 30fps. Your camera settings also include Intelligent Optimization, Advanced Picture options, and Auto FPS for videos. For more details, check the link below. We appreciate your review and are glad to have you in the Samsung community. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold7 redefines versatility!
on September 28, 2025
Posted by: John316
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has completely transformed how I use a smartphone every day. The large foldable display makes streaming movies and live sports incredibly immersive, while still folding into a compact device that slips easily into my pocket. Gaming feels smoother than ever, thanks to powerful performance, fast refresh rates, and seamless multitasking. At work, the Z Fold7 feels like carrying a tablet and a phone in one—splitting the screen to edit documents, take notes, and join video calls at the same time is effortless. The upgraded hinge feels durable and reliable, which gives me confidence using it constantly throughout the day.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
One of the most impactful features is Galaxy AI, which helps streamline my productivity and creativity. Whether summarizing long emails, translating messages instantly, or assisting with photo editing, it makes tasks faster and smarter. I also rely on Galaxy AI to organize notes and ideas, which is invaluable for both work and school.
Altogether, the Galaxy Z Fold7 is more than just a phone—it’s a versatile tool that enhances entertainment, improves work efficiency, and supports my lifestyle in meaningful ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Parts issue, durability
on October 2, 2025
Posted by: Billy
from California
Expertise:Intermediate
I bought this phone had it for two months, finger print scanner stopped working. Because the phone is new, no one will warranty it because they don't don't how to work on it. Parts are nation wide back order. Samsung will want you to send it im mail it in and you will be left left with out a phone.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, October 3, 2025
Hey Billy, Thank you for sharing your experience with the Galaxy Z Fold7. Your comments highlight issues with the fingerprint scanner not working as expected and concerns about part availability. The Fold7 was designed to offer durability and security while providing everyday convenience. We understand that features like fingerprint access are crucial, and Samsung remains dedicated to creating devices that combine innovation, style, and usability for lasting satisfaction. If you have Samsung Care+ coverage, please contact the Samsung Support Team, as they may provide a loaner device while yours is being repaired. We look forward to assisting you. Thank you for choosing Samsung and its innovative products. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable ever
on October 8, 2025
Posted by: Sammyfan22
[This review was collected as part of a promotion.] Love my new Fold 7. Came from the Fold 5 and couldn't be more happy. Loved the 5 but the 7 is on a whole new level. Slim, light all the bells and whistles of AI. Terrific phone.
Value
5
Written by a customer while visiting Samsung US