Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,561 Reviews)
Rating breakdown 5,561 reviews
5 Stars
4,623
4 Stars
665
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
635 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Samsung Rules
on April 20, 2026
Posted by: Kickinchicken95
[This review was collected as part of a promotion.] I like being able to have a regular phone as well as an tablet all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that can double as a gaming device.
on April 20, 2026
Posted by: Juandering
[This review was collected as part of a promotion.] The fold 7 is great, I obviously use it everyday to contact people and text, but when I have time in my hands I pull out my backbone controller to play multiple games remotely from my Xbox. The Galaxy AI helped me set it up correctly. The fact that I can unfold my phone for a bigger screen has helped my gaming experience. I set it up on the kickstand and sit back and enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but sad
on April 20, 2026
Posted by: Foldfan84
[This review was collected as part of a promotion.] The phone is great and the fold was a very useful tool when needed. Although I didn't over use or abuse the foldability the large screen has lost its ability as a touch screen and has a large black bar across the middle.
Value
3
Response from Samsung USBy R&R, April 21, 2026
Hi there Foldfan84,
Thank you for sharing your insights. The Galaxy Z Fold7 truly excels with its expansive display and flexible design, so it’s wonderful to hear that it has brought value to your daily life. The inner screen is designed for an immersive experience, and your feedback emphasizes how important that experience is over time.
If you're experiencing concerns with the touch functionality, have you tried resetting the device?
Please note that all Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also opt for additional coverage through Samsung Care+ for eligible devices, which offers extended protection and support.
Furthermore, we have partnered with uBreakiFix as an authorized repair location. You can schedule an appointment to have your device assessed. For more information about your options, please see the link below.
If you need further assistance, don’t hesitate to reach out to our Samsung Support Team. Thank you for your review, and we appreciate you being a part of the Galaxy journey. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights. The Galaxy Z Fold7 truly excels with its expansive display and flexible design, so it’s wonderful to hear that it has brought value to your daily life. The inner screen is designed for an immersive experience, and your feedback emphasizes how important that experience is over time.
If you're experiencing concerns with the touch functionality, have you tried resetting the device?
Please note that all Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. You can also opt for additional coverage through Samsung Care+ for eligible devices, which offers extended protection and support.
Furthermore, we have partnered with uBreakiFix as an authorized repair location. You can schedule an appointment to have your device assessed. For more information about your options, please see the link below.
If you need further assistance, don’t hesitate to reach out to our Samsung Support Team. Thank you for your review, and we appreciate you being a part of the Galaxy journey. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Products
on April 20, 2026
Posted by: Hpironman
[This review was collected as part of a promotion.] I love all Samsung Products. I Been using samsung phone since Galaxy S5. I been Updating my phone every other year and I am Always happy with Phones. Currently I Use Fold 6 and that phone makes my jobs lot easier Everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device I have a z fold series fan
on April 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a fan of the z fold series since the beginning although I skipped the forest few generations my first was the fold 4amd then fold 6 and I have to say my fold 7 has everything my regular go phone the s25 ultra had but more its slimmer the main screen size quality and functionality are amazing I am extremely happy with my purchase of the device and it's byy far the best foldable device I have ever used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone I love it
on April 21, 2026
Posted by: Hendrix
[This review was collected as part of a promotion.] I love this phone so much. Light weight. Vivid picture. Great camera. It's an amazing app around phone. Durable with a long lasting battery. Great internet speed with easy auto wifi connection. This phone is simply amazing. I wouldn't trade it for the new I phone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen Size is Awesome
on April 21, 2026
Posted by: Monty370
[This review was collected as part of a promotion.] This phone was just what I needed and it's great that the screen size is so large. Texts and emails are easy to read and the keyboard makess it easy to send messages. I recommend the Samsung Galaxy Z Fold 7 to anyone who wants a movie theater screen experience on a phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the quality you need folded into 1 phone
on April 21, 2026
Posted by: Starktruth21
[This review was collected as part of a promotion.] The features are out of this world. Phones these days are basically compact computers but this phone gives you the best of the best when it comes to quality. From the technology of the phone, the foldable screen, and the camera. It is hands down one of the best on the market. Plus, the AI feature helps make your day to day task as simple as possible. It also includes routines, reminders, googke maps, and many many more cool apps and features, this phone has everything wrapped into one cool phone that keeps you on track, focused, and delivers quality features and performance folded with a touch of class.
Value
5
Written by a customer while visiting Samsung US