Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,561 Reviews)
Rating breakdown 5,561 reviews
5 Stars
4,623
4 Stars
665
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
635 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
2
Better design but Battery life is abysmal.
on April 13, 2026
Posted by: Nick 123
from New Lenox IL
Expertise:Expert
After using this since launch the phone is an improvement over the fold 6, but the battery life is so terrible I will probably go with another phone brand this year. Battery life has gotten worse the past 3 Folds since they refuse to put a better battery in. Cameras also haven't improved in a very long time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, April 16, 2026
Hello Nick 123,
Thank you for your detailed feedback. The Galaxy Z Fold7 is designed to combine flexibility and performance, and your input on battery life and camera expectations highlights what is most important for long-term use.
Your Galaxy Z Fold7 includes settings and features to help you monitor and extend the device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery longevity. In the Device Care menu, you can view the estimated battery life based on your recent activity and closely monitor how different apps use the battery.
To do this, open Settings, then swipe to and tap Battery. Battery usage will appear in the center of the menu. Tap "View Details" to review app usage information, including Screen On and Screen Off times, which will help you identify what may be draining your battery.
For more information on extending the battery life of your Galaxy Z Fold7, please visit the link below. If you need further assistance, please reach out to our Samsung Support Team. We appreciate your feedback and thank you for being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your detailed feedback. The Galaxy Z Fold7 is designed to combine flexibility and performance, and your input on battery life and camera expectations highlights what is most important for long-term use.
Your Galaxy Z Fold7 includes settings and features to help you monitor and extend the device's battery life. You can track battery performance and use power-saving modes when needed to maximize battery longevity. In the Device Care menu, you can view the estimated battery life based on your recent activity and closely monitor how different apps use the battery.
To do this, open Settings, then swipe to and tap Battery. Battery usage will appear in the center of the menu. Tap "View Details" to review app usage information, including Screen On and Screen Off times, which will help you identify what may be draining your battery.
For more information on extending the battery life of your Galaxy Z Fold7, please visit the link below. If you need further assistance, please reach out to our Samsung Support Team. We appreciate your feedback and thank you for being part of the Samsung family.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Trusty Z Fold 7 Checks All Boxes
on April 13, 2026
Posted by: Stephonic77
[This review was collected as part of a promotion.] This phone is fabulous. It solves all of my needs. I use it for checking email. Streaming videos and music playing games attending live meetings and webinars. I search the internet. I mean there isn't anything that I cannot do. It's literally a small computer that opens up to a tablet so there's no need for multiple devices. You got it all-in-this-one handy device! It's rather resilient for those clumsy fingers that tend to drop their devices...have no fear, this device holds up. It has enough memory and all the snazzy capabilities, serving even the busiest of creators on social media as well as those professionals working the 9 - 5 dream...and Galaxy AI has those ready to level up covered! Fumble when you type because of thick fingertips?...open it up and use the split keyboard! It's a win, all around!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 13, 2026
Posted by: dannydaly1971
[This review was collected as part of a promotion.] No complaints whatsoever, love this phone. A.I. is killer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is awesome
on April 13, 2026
Posted by: MobettahMolokai
[This review was collected as part of a promotion.] It's truly remarkable how much our phones have come to assist us in our daily lives. They offer an incredible range of functionalities that streamline our communication and access to information. The convenience they provide for staying connected with loved ones is unparalleled. Furthermore, their utility extends to managing tasks and accessing entertainment on the go. It's a testament to innovative design and technological advancement.
I am learning to integrate using AI for help with web searches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!!! Zfold 7 is the GOAT
on April 13, 2026
Posted by: Daniler
[This review was collected as part of a promotion.] This phone does it all. I love watching videos with it on the open screen. The built quality is great!! After 6 months still looks and feels great. The AI features fo pics and vjdeos works geeta and visualizing it on the full unfolded screen is great. Only way im switching to another phone is if the Z fold 8 is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7: Smart, Sleek, Slightly Rebellious
on April 13, 2026
Posted by: GlintedGull
[This review was collected as part of a promotion.] There’s something a little rebellious about the Samsung Galaxy Z Fold7—it refuses to stay in one shape, one role, one expectation. Closed, it’s simple. Open, it becomes something bigger… like your phone finally decided to evolve.
The design is sleek and intentional, and that unfolding moment never really gets old. Performance is smooth, multitasking feels natural, and the larger display gives everything room to breathe instead of fighting for space.
What really elevates it, though, is Galaxy AI. It works quietly in the background—summarizing, translating, enhancing—turning everyday use into something smarter without making a big show of it.
It’s not perfect. It’s an investment, and you’ll still handle it with a little extra care. But if you like your tech with personality—something that bends the rules instead of following them—the Fold7 delivers.
Once you get used to it, going back to a regular phone just feels… small.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone
on April 13, 2026
Posted by: 69shelby
[This review was collected as part of a promotion.] This phone rocks, I miss the s-pen, but love the size and performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
LACKING FRATURES WITH EARLIER MODELS AND OTHER Zs
on April 13, 2026
Posted by: AntZlover
[This review was collected as part of a promotion.] SCREEN Zoom is missing in the front panel,
STYLUS PEN IS MISSING
Value
3
Response from Samsung USBy R&R, April 16, 2026
Hey AntZlover,
We appreciate you calling out the features that matter most to you on the Galaxy Z Fold7. Feedback around display controls and S Pen support helps shape how future updates and designs evolve. Thanks for sharing your perspective.
-Ty
Samsung Support
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Samsung Community
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We appreciate you calling out the features that matter most to you on the Galaxy Z Fold7. Feedback around display controls and S Pen support helps shape how future updates and designs evolve. Thanks for sharing your perspective.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US