Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great product
on August 22, 2025
Posted by: Android510
[This review was collected as part of a promotion.] Everything is great about samsung phone, been using over 2 years with no issue
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've had
on August 22, 2025
Posted by: Tofuburger
[This review was collected as part of a promotion.] I've been eyeing a foldable ever since they came out, but the fragility and size made me think twice.
But when they announce the 7 and how things it was, I finally pulled the trigger. I can say this is the best phone I've ever owned.
Asian have said, the only thing I miss is the S-pen, but maybe in future iteration, they'll come back.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
We appreciate you taking the time to share your feedback with us! It's great to see that you finally made the move to the Galaxy Z Fold7 after keeping an eye on the Z Folds! We noted your thoughts on the S Pen. While it remains an important part of the Galaxy lineup, our focus with this latest model was to create the lightest and thinnest experience possible. We aimed to maximize portability, which is key for this generation. Who knows, maybe the S Pen will make a comeback in future models! If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A great product to handle multiple taks.
on August 22, 2025
Posted by: FluffDaisy
[This review was collected as part of a promotion.] I used to be a hard-core iPhone girl for almost a decade but I wanted something new and refreshing. That's when I saw the new galaxy z fold 7 and was blown away by the capacity of being able to fold a touch-screen. Even more when I could open multiple tabs and manage my finances in one screen. So far the quality of the image is crisp so my Korean dramas look like a TV, talking about a TV, the new phone watching screen is amazing. I open it to get better views without having to get the phone close to my face. And also the fact that I can switch between the regular screen for basic everyday use and get unfold to get the extra room I need. Which comes my next point on my uses of the phone an the new galaxy Ai that gives me the help that I need without needing to open multiple tabs. All in one place and no worries after. I know I've this phone for a couple of weeks but so far im very pleased to own it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Foldable Innovation
on August 22, 2025
Posted by: Rakesh
[This review was collected as part of a promotion.] Refined, thinner design
Excellent 8" inner and 6.5" outer AMOLED displays
Powerful Snapdragon 8 Elite chip Smarter multitasking and Galaxy AI
Improved cameras (200MP main sensor)
Excellent 8" inner and 6.5" outer AMOLED displays
Powerful Snapdragon 8 Elite chip Smarter multitasking and Galaxy AI
Improved cameras (200MP main sensor)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good size and good AI Features
on August 22, 2025
Posted by: OogaBooga
[This review was collected as part of a promotion.] I'm currently using the Z Fold 7 and have been using the Folds since the 4. I do like this device but I don't care much for the "thinnest" Fold in the game. I was perfectly fine with the thick/thinness of the ZF6 and I was a huge fan of the Crafted Black texture + color. That being said, it would be nice if:
1. The back of the phone could be entirely flat if they keep the ZF6 thickness and move the cameras inside the back so it's all or nearly flat (similar to how OnePlus use to do it back in the day).
2. The inside display should 100% be edge to edge screen and no hole punch camera. I loved the UDC of the ZF6 and didn't care for the camera quality. (Or at a minimum, move the camera to the top right corner!)
3. I think a bigger battery would be easier to do if the phone is just slightly thicker than the ZF7. Even with this "thinness" Samsung could have included a bigger battery since other Fold companies have already been able to do it.
2. The inside display should 100% be edge to edge screen and no hole punch camera. I loved the UDC of the ZF6 and didn't care for the camera quality. (Or at a minimum, move the camera to the top right corner!)
3. I think a bigger battery would be easier to do if the phone is just slightly thicker than the ZF7. Even with this "thinness" Samsung could have included a bigger battery since other Fold companies have already been able to do it.
All in all, it's been a decent device. The battery is not the greatest on my F7 as well as a few other people I know. The Galaxy AI features are good, screen sizes are good, hole punch camera is annoying.
Value
2
Response from Samsung USBy R&R Team, August 22, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7. We’re excited to hear from a fan of the Fold series, and we really appreciate your feedback! We value your insights about the thickness. While we designed the Z Fold7 to be sleek, we know that many users liked the thickness of the Z Fold6. Your idea for a completely flat back with the cameras built in is definitely something to think about and a great suggestion. When it comes to the display, we appreciate your thoughts on having an edge-to-edge screen without a hole-punch camera. The Under Display Camera on the Z Fold6 was a feature that many enjoyed, and we’re confident in our approach to display design. As for battery life, we’re always working to make improvements. If you would like to learn about ways to optimize your battery life, be sure to check out the links attached. Your feedback helps us as we aim to deliver the best experience. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5
Can't imagine a better form factor
on August 22, 2025
Posted by: NormCIO
[This review was collected as part of a promotion.] I purchased my first Fold four years ago. Since then the Fold has been my primary information interface. It replaced my phone, laptop, desktop, and tablet.
The Fold 7 has refined the experience to a level hard to comprehend, packing it all into a precision form the same size as a regular phone, that opens to a tablet format. Sleek, light weight, bright, sturdy, responsive, with a user experience that maximizes multitasking and customization, with Samsung AI to make you day more productive.
Galaxy Z Fold 7, a value proposition that can't be beaten.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from Apple to the Z fold7
on August 22, 2025
Posted by: Benny719
[This review was collected as part of a promotion.] I went from having Apple iPhone from the beginning and decided to give the Samsung Galaxy Android a try. And so far, I'm loving it best decision I've ever done.
The samsung z fold seven has been amazing.Feels like having a phone and a tablet at the same time.I can't see myself going back to apple ever again!
The samsung z fold seven has been amazing.Feels like having a phone and a tablet at the same time.I can't see myself going back to apple ever again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have owned
on August 22, 2025
Posted by: Derrick
[This review was collected as part of a promotion.] The Fold 7 is by far the best phone I've owned and checks most boxes. The display is perfect, cameras are A+, build quality is on point, and the overall experience is unmatched. Samsung took a 2 year step forward with the Fold 7 compared to last year Fold 6. Im satisfied with my purchase and can't wait to see what's coming up next with the Fold 8. Keep up the good work, Sammy.
Value
5
Written by a customer while visiting Samsung US