Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Easy use great features
on August 23, 2025
Posted by: MassFan
[This review was collected as part of a promotion.] This phone is great for home and business use. So intuitive and the Galaxy AI is outrageous addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Soooo thin
on August 23, 2025
Posted by: Ninzz1
[This review was collected as part of a promotion.] Being super thin is the best aspect of the phone. Front screen being bigger and actually usuable now made me switch from the iphone for the first time. Overall the phone is better than expected but the only flaw is battery life. Cant go a full day without charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on August 23, 2025
Posted by: GradGuy86
[This review was collected as part of a promotion.] This phone is amazing. The picture quality is amazing and I love how it seperates my work stuff from my personal stuff. Phone works fast. Easy to use. The big screen is great for email, gaming, and more. Galaxy AI works amazing and is fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love how thin it is!!
on August 23, 2025
Posted by: Girldadmando1223
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is one of the most refined foldables to date, and after spending time with it, I’ve gathered some thoughts on what stands out and where it still falls short.
What I Love:
Sleek Thinness: The Z Fold 7 is noticeably thinner than its predecessors, making it more comfortable to hold and slip into a pocket without feeling bulky. This change alone makes daily use much smoother.
Impressive Camera Integration: Samsung’s decision to include a 200-megapixel camera in a foldable device is a major win. It captures incredible detail and elevates the Fold 7 beyond just being a productivity powerhouse.
Smooth Performance: The upgraded processor makes multitasking fluid, and the One UI experience feels polished and responsive. Whether browsing, gaming, or navigating between apps, the device handles most tasks effortlessly.
What I Didn’t Like
Lag in App Switching: While performance is generally excellent, I noticed occasional lag when switching between certain apps. For a premium device, these hiccups can feel disappointing.
No Built-in S Pen Support: One of the biggest letdowns is that the Z Fold 7 still doesn’t integrate the S Pen. Worse, Samsung has removed support altogether for this device. For a device designed to be a productivity tool, that omission feels like a step backward.
Final Thoughts
The Galaxy Z Fold 7 shines in design, performance, and camera innovation, but it misses key opportunities in software optimization and productivity features.
What I Love:
Sleek Thinness: The Z Fold 7 is noticeably thinner than its predecessors, making it more comfortable to hold and slip into a pocket without feeling bulky. This change alone makes daily use much smoother.
Impressive Camera Integration: Samsung’s decision to include a 200-megapixel camera in a foldable device is a major win. It captures incredible detail and elevates the Fold 7 beyond just being a productivity powerhouse.
Smooth Performance: The upgraded processor makes multitasking fluid, and the One UI experience feels polished and responsive. Whether browsing, gaming, or navigating between apps, the device handles most tasks effortlessly.
What I Didn’t Like
Lag in App Switching: While performance is generally excellent, I noticed occasional lag when switching between certain apps. For a premium device, these hiccups can feel disappointing.
No Built-in S Pen Support: One of the biggest letdowns is that the Z Fold 7 still doesn’t integrate the S Pen. Worse, Samsung has removed support altogether for this device. For a device designed to be a productivity tool, that omission feels like a step backward.
Final Thoughts
The Galaxy Z Fold 7 shines in design, performance, and camera innovation, but it misses key opportunities in software optimization and productivity features.
Value
4
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold 7! We appreciate your feedback about the sleek design and impressive camera quality. If you’re experiencing occasional lag when switching between apps, please make sure to keep your apps and the phone updated, as this can help improve performance. Regarding the S Pen, while it remains a valuable part of the Galaxy lineup, our focus for this iteration was on delivering the lightest and thinnest experience. We prioritized maximizing portability for this generation of the Z series. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever have
on August 23, 2025
Posted by: KnickKnackKnock
[This review was collected as part of a promotion.] Very high tech, very light for a bigger screen than my previous Apple iPhone Pro Max, thin and compact, very innovative and I'm loving it! Sturdy even with its thin design. It has Gemini Assistance, Galaxy AI, it can edit photos, background noise remover in video and also object voice remover as well. I could not install my work apps using Apple iPhone but I can do it with this, this phone must have security features that my strict company trusts. Thank you for designing this and all of the high tech it comes with, for me to enjoy in the years to come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the BEST
on August 23, 2025
Posted by: Scot1T
[This review was collected as part of a promotion.] I have always used Samsung phones, I have tried other phones but just didn't like the how they work. Samsung has alawys been user friendly and you are pretty much able to customize them to what ever you want. I recommend Samsung phones to everyone every time no matter what. AI in the new updates is amazing and very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on August 23, 2025
Posted by: GrotMilk
[This review was collected as part of a promotion.] Very thin, powerful and much better than the previous models.
Pros:
Very thin
Powerful
Large and bright screens
Lightweight
Powerful
Large and bright screens
Lightweight
Cons:
Hard to open without case
Only 25w charging
Only 25w charging
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!!
on August 23, 2025
Posted by: JusTCaLLMeGoD
[This review was collected as part of a promotion.] Great phone love the screen transitions when you open and close it also love that I can play games on it like call of duty mobile.
Value
5
Written by a customer while visiting Samsung US