Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great Phone with room for improvement
on August 23, 2025
Posted by: Kevmar97
[This review was collected as part of a promotion.] I've been using the new Galaxy Z Fold 7 for a while now, and my overall impression is that it's a truly great phone. The large, foldable inner screen is a game-changer for everything from watching videos to browsing the web, and the new, bigger front screen makes it much more practical to use with one hand. When it comes to performance, this phone is incredibly fast and handles multitasking like a champion. Whether I'm running multiple apps at once or switching between tasks, the experience is always smooth and responsive.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Kevmar. We’re glad to see you’re enjoying the large, foldable inner screen and the improved front screen for one-handed use. It’s great to know that you appreciate the fast performance and multitasking capabilities we designed into this phone. We hear you regarding the S Pen. While it’s a valuable part of our Galaxy lineup, our priority with this latest iteration was to create the lightest and thinnest Galaxy Z series experience yet. We focused on maximizing portability, which was key for this generation. We understand how useful the S Pen can be, and your feedback means a lot to us as we continue to evolve our products. We also acknowledge your concern about the charging speed and camera performance. Be sure to try using a fast charger if you are looking to increase your charging speed. Just make sure that it is a Samsung approved charger. Also, be sure to check out the link attached for tips and to learn more about the great capabilities the Z Fold7 camera has. We're committed to providing the best experience possible, and your insights help us identify areas for improvement. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on August 23, 2025
Posted by: Salanco081
[This review was collected as part of a promotion.] I love the fact I can open my screen to see things better. As k. Getting older my eyes are not what they used to be and this style phones make things easier to read. Not to mention the ease of use for multitasking I love the phone and the features. The I my down size is no S Pen but does accept stylus pens.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7, Salanco! It’s great to see how much you appreciate the larger screen for reading and multitasking. We believe that having a phone that adapts to your needs is crucial! Regarding the S Pen, while it’s an important feature within the Galaxy lineup, our focus with this version was on creating the lightest and thinnest design possible. We wanted to ensure that the Z Fold7 is super portable while still offering the amazing performance you expect from a Galaxy device. Your feedback is invaluable, and we’re happy that you’re enjoying your Z Folf7! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blown!
on August 23, 2025
Posted by: LilShirley
[This review was collected as part of a promotion.] My husband and I have used Iphones for over 10 years, and this was the year we decided to make the switch to Samsung. Yhe Samsung Z Fold 7 has truly blown us away! The camera quality is stunning and captures every detail beautifully. The AI features make everyday tasks so much smoother, and the customization options let me make the phone feel uniquely mine. The foldable design is not only innovative but super practical and the multitasking features are extremely convenient. Honestly, this phone has been amazing—we're never going back to Apple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpected change
on August 23, 2025
Posted by: Acidburnsn0w
[This review was collected as part of a promotion.] The Samsung Z Fold 7 is one of the best devices ever.
Best features are the upgraded cameras with auto focus.
S- pen removal is not a problem.
The battery life is good. And normally get me through my day.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7. It's great to see that you love the upgraded cameras with autofocus. Our goal is to help you capture stunning photos every time and anywhere. We're also glad that the S Pen removal hasn’t been an issue for you. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet, focusing on maximizing portability. It’s good to know that the battery life meets your daily needs as well. We truly appreciate your feedback. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
that simple
on August 23, 2025
Posted by: Platform9
from north America
The best yet I say I can't complain much we a give it a good week or so trial period hopefully things work out for me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A marvel of technology
on August 23, 2025
Posted by: Magicalbeard
[This review was collected as part of a promotion.] An amazing and exciting device that really grabs your senses. Just holding the phone & seeing all the new features, multitasking capabilities, and the stunning display is a major joy. Galaxy Ai is the leader in Ai technology. What an absolutely beautiful piece of technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great stye
on August 23, 2025
Posted by: KaseyKt
[This review was collected as part of a promotion.] It's a Wonderful phone and has so many great features the screen is great the colors are great I would recommend the phone to everybody even the whole wide world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Left iphone for the ZFold7 no regrets
on August 23, 2025
Posted by: NashTex
[This review was collected as part of a promotion.] Bought the Z Fold 7 and what a game changer. Switched over from the iphone 14 pro and don't regret it. Highly recommend this phone. It's like a tablet phone combo.
Value
5
Written by a customer while visiting Samsung US