Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Awesome fold phone
on August 24, 2025
Posted by: Ssok101
[This review was collected as part of a promotion.] Got my fold 7 during the preorder time. I got the blue with 1tb memory and 16gb of ram. This phone is the fold we always wanted. The giant screen on the front is nearly perfect and the bigger inner screen nearly perfect as well. The smoothness and Ai on this phone is great. I think if samsung make the front screen to a regular 6.7 inches and increase the inner screen to 8.3 or 8.5 inches that would be a perfect fold. This will allow samsung to increase the battery size and even allow for faster charging. Battery life wise, if you use the phone moderately then it will last the entire day. If you a heavy user then you may need to recharge before the end of the day. I dont care too much about the s pen as I hardly ever use it. But samsung may think to create a regular fold and a fold ultra that includes the s pen. But overall this phone is nearly perfect and I am happy with my purchase.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're happy to see that you love the blue color, its impressive 1TB of memory, and 16GB of RAM. It’s also great to see that the large front and inner screens have met your expectations! Your suggestions about making the front screen 6.7 inches and the inner screen larger are valuable and align with our mission to continuously improve our devices. We’re committed to enhancing both performance and battery life, so it’s great to know you find the device lasts through the day with moderate use. Your point about creating different versions, like a regular Fold and a Fold Ultra with the S Pen, is interesting. We always strive to meet our users' needs, and insights like yours help us in that pursuit. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you for your support and insights! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
LIGHT-WEIGHT FEEL IS AWESOME!
on August 24, 2025
Posted by: TechInEffect
[This review was collected as part of a promotion.] It's decent. The camera is great! The light weight feel is a winner. The need to no longer open the phone fully in order to view and access media other programs is a game changer. The investment to upgrade to the Fold 7 is a worthwhile decision. The only negative issue is the tendency of experiencing occasional rapid battery drain.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful feature
on August 24, 2025
Posted by: Free
Love the product it was one of the best experiences
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and seamless multitasking
on August 24, 2025
Posted by: Good2go
[This review was collected as part of a promotion.] This is my daily gaming,streaming and working phone. The slim design make portability a breeze. Galaxy AI helps me draft emails and edit photos on the fly. I'd be lost without my Galaxy Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone
on August 24, 2025
Posted by: Anon05
[This review was collected as part of a promotion.] Just upgraded from the Fold 4 and glad I did. I just love the multitasking you're able to do with the Fold series, whether it beemails, spreadsheets, online shopping or just watching a video on the side. With this phone being the lightest phone ever and what I'm able to do all together just makes switching back to a traditional phone difficult.
Another thing that really take things to the next level is the Galaxy AI. Photo editing with this Ai tool is so easy, you just circle and delete what you don't want and being able to see the differences side by side to compare the two is a nice feature to have.
With all this being said the only reason for not having 5 stars is the battery size. Although Galaxy AI is used to help optimize battery usage, not putting in a bigger battery when all other foldables have opted to is a little dissapointing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features I like
on August 24, 2025
Posted by: Eldomi24
[This review was collected as part of a promotion.] Having this phone has made me want to carry the phone because of how light and thin it is.
Using the galaxy ai has helped me create professional emails and help me translate information to my foreign customers.
It has helped me keep everything in my life very organized quick and simple.
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Eldomi24! We're glad to see that its lightweight and slim design makes it easy for you to carry. The Z Fold7 is our thinnest and lightest device in the Fold series, and we love that you're enjoying that aspect of it. It's great to know that you're using the Z Fold7 for professional emails. The Galaxy AI tools like Composer, which helps with auto-drafting emails from concise prompts, and Chat Assist (or Writing Assist) for refining grammar, spelling, and style, truly enhance your email communication experience. If you ever need anything at all, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on August 24, 2025
Posted by: Jerfett
[This review was collected as part of a promotion.] Love all the new features fold 7 has from fold 6. The ai portion is really strong and innovative. I use my phone for work especially reviewing drawings on cad and it's been very smooth to pull up what I need.
How thin the phone now is, is a huge bonus rather than having the use of an a s-pen.
How thin the phone now is, is a huge bonus rather than having the use of an a s-pen.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jerfett. It’s great to see that you love the new features and find the AI capabilities innovative. It's awesome to see that the phone's performance is smooth for your CAD work. With the Fold7, we aimed to improve productivity while keeping style in mind. We believe these advancements truly enhance the user experience for professionals like you. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on August 24, 2025
Posted by: kilabyte
[This review was collected as part of a promotion.] So I've owned this new phone for about two weeks now and I must say this is so much better than my old iphone.
Not only does the battery actually last but the productivity usecase is amazing, not to mention being able to split screen apps which basically look like two phones.
Plus, unlike other companies, Samsung doesnt make false claims or promises when it comes to their AI. And Galaxy AI is one of the best services that I've used. It can cut things from photos, fix lighting, tell me whats on my schedule like Jarvis, and also just be useful.
So if you're on the fence about this phone, stop thinking so hard and just buy it. You won't regret it.
Value
5
Written by a customer while visiting Samsung US