Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,448
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
This device performs exactly as advertised.
on June 4, 2026
Posted by: PerformanceNeverFolds
[This review was collected as part of a promotion.] The AI functionality is beyond helpful. It is user friendly and with proper prompting what is does is unlimited.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for LIFE
on June 7, 2026
Posted by: ElegantChef
[This review was collected as part of a promotion.] My phone changed my life in several ways...
With the Fold, I don't need a tablet. Its all in one. When I would get a new phone, in the past, I would buy a Tablet as well.
I love the AI features! Right at the tip of my fingers. Accurate and easy to use. AI prompting is something I have been learning over the last 6 months.
It is a smaller computer in my hands. I do everything on it using the Samsung apps and downloading the others I need to make my life so much simpler. I have the newest watch as well.
With the Fold, I don't need a tablet. Its all in one. When I would get a new phone, in the past, I would buy a Tablet as well.
I love the AI features! Right at the tip of my fingers. Accurate and easy to use. AI prompting is something I have been learning over the last 6 months.
It is a smaller computer in my hands. I do everything on it using the Samsung apps and downloading the others I need to make my life so much simpler. I have the newest watch as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features and great screen
on June 15, 2026
Posted by: Dubs303
[This review was collected as part of a promotion.] Galaxy ai has made it super easy to find all kinds of features on my phone and everything out there. Probably they best Samsung phone i have ever had! Samsung never lets me down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME Phone
on June 17, 2026
Posted by: MrMacattack
[This review was collected as part of a promotion.] We bought this phone for my husband when we were due for an upgrade... He absolutely loves it! He likes to game and the HUGE screen is not only a plus for that, but also for streaming videos and movies clearly! We were worried it would eventually "wear" down the middle where it folds, but nope! (you can use screen protectors!)
Our favorite little bonus is the Galaxy AI feature! You can do so many things, but our favorite is to circle an object on the screen and it will FIND what it is!! It's amazing!
Our favorite little bonus is the Galaxy AI feature! You can do so many things, but our favorite is to circle an object on the screen and it will FIND what it is!! It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on July 25, 2025
Posted by: FoldAndACat
[This review was collected as part of a promotion.] Pros:
Very thin
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Cons:
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honest review from a iPhone user
on July 26, 2025
Posted by: Mario
Expertise:Beginner
First off, let’s talk about the common complaints. From what I’ve seen, there are really only two major issues people bring up: the lack of S Pen support and the fact that Samsung used the same battery as last year’s model. Most of the other reviews don’t even relate to the phone itself.
I can understand the frustration around the S Pen—it would’ve been nice if the phone supported it, especially at this price point. But personally, I don’t think it’s a big deal. If you really need one, you can always use an aftermarket pen. Now, as far as the battery goes, yes, they should’ve upgraded it. But to be honest, the performance is still impressive. I streamed for about eight hours straight with the phone fully unfolded and still had around 40% battery left before plugging it in. That’s better than what I’ve seen from my iPhone.
The 120Hz refresh rate is smooth, the speaker quality is great for such a thin device, and the phone feels surprisingly durable for a foldable. One thing I appreciate is that they removed the under-display camera. You don’t even notice a camera hole now, and you get slightly better image quality in return.
All in all, I’m really happy with the phone. I think anyone spending more than $400 should definitely get insurance, especially with a foldable screen. If anything happens, having that coverage makes replacing or repairing it way easier.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US