Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
great stylus
on August 26, 2025
Posted by: Serhan
[This review was collected as part of a promotion.] I'm writing a review about my Samsung phone. I love the feel of the stylus on the screen; I've used other brands, but none of them gave me the same feeling as Samsung. I upgraded from the S22 Ultra to the S25 Ultra, and it's great that they made the phone lighter. They could still improve Galaxy AI; I believe they should design it to a point where you wouldn't need any other apps, which is what I expect from Samsung.
When I ordered the phone, I also bought some original cases, but they don't seem durable or protective enough. After the very first drop, the corner of the case was damaged, and it bothers me. The phone itself is excellent; I hope they improve the quality of their cases to match the phone's high standards.
When I ordered the phone, I also bought some original cases, but they don't seem durable or protective enough. After the very first drop, the corner of the case was damaged, and it bothers me. The phone itself is excellent; I hope they improve the quality of their cases to match the phone's high standards.
Value
5
Written by a customer while visiting Samsung US
Posted by: Basim Karim
from Roan Mountain, Tennessee
Expertise:Expert
Verified Purchase:Yes
This phone is fantastic! I've had Z Folds since my 4. This one by far is the best version yet. Better battery management somewhat makes up for the 4400 mA/h battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Annie78
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
Very nice and unique but the battery dont last. Picture very good
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Pedro G
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
To expensive for what they providing, generic android just with a bigger screen
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Pedro! We truly appreciate your honest feedback. The Z Fold7 is designed to offer capabilities that are ahead of the market, particularly with our Galaxy AI features. One of the standout features is the ability to use screen sharing with Gemini Live. Just a long press of the side button lets you share your screen with Google Gemini in real time. This enables engaging conversations that can help you find the answers you need on the go. The 6.5" Cover Screen, while it's wider, the slimmed-down folded body is made to fit perfectly in your hand, making typing feel more natural. Thank you again for your feedback, and we hope to hear more from you in the future. For any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dr Hoyer
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice phone aesthetically. Very thin. Hard to open without a case to support it.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your review of the Galaxy Z Fold7! It's great to see that you enjoy its design and thinness. We appreciate your feedback about opening the phone, as it helps us understand your experiences better. We hope you’ve had the chance to explore some of the amazing features, like Call Assist, which provides real-time translation during voice calls. You can also use Writing Assist for spelling, grammar, and writing style help in chat and text apps. The Interpreter feature offers live translation of conversations, and Note Assist can format and summarize your notes for you. While the S Pen remains a valuable part of the Galaxy line up, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jay hhh
Verified Purchase:Yes
I love it. Hhh
Written by a customer while visiting Samsung US
Posted by: Maurice
from Saint Louis
Verified Purchase:Yes
Runs fast and efficient. Battery life is great. Screen is crystal clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold 7 is my favorite phone
on August 25, 2025
Posted by: LesterTM
from Sun City West, Az
Expertise:Intermediate
I've used Samsung products for years. My newest purchase, the newly acquired Z Fold 7, replaces a Galaxy S24U. I truly love this phone. I use the outside screen just as much as I do the twin inside screens. And the blue color of the phone is simply beautiful. People I show the phone to always comment on it..
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
This phone has so much functionality that I have to keep reminding myself of its features. The ability to have multiple screens running at the same time is super handy and very easily accomplished.
I have a ton of fun showing many of its capabilities to friends and family. It would take me hours to show everything it can do, so I limit it to the features I regularly use. The one and only improvement I can think of would be charging time - which does seem slower than I'm used to.
All in all, I think this is my favorite phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US