Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: NDKC
Verified Purchase:Yes
Great phone when update form Zfold 4. Feel better a lot
Written by a customer while visiting Samsung US
Posted by: Mark
Verified Purchase:Yes
Nice phone! If I knew the battery is poor in this phone, I wouldn't of bought it.
Or maybe I got a defective phone ? Please advise.
Or maybe I got a defective phone ? Please advise.
Mark
Response from Samsung USBy R&R Team, August 27, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, Mark. We love to see that you think it's a nice phone. The Galaxy Z Fold7 offers an impressive 4,400mAh battery, allowing you to game, watch videos, and multitask without the constant worry of running out of power. Thanks to its advanced mDNIe technology, you can enjoy maximum efficiency, ensuring you get the most out of your phone. In fact, the battery should last up to 24 hours of video playback time, providing over an hour more than the Galaxy Z Fold6. If you feel that your battery life is shortened, we recommend checking out the links attached for options that should help increase your phone's battery life. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This checks all the boxes
on August 26, 2025
Posted by: LiamTheMan
[This review was collected as part of a promotion.] This laptop is the best thing fron Samsung. I love the Galaxy Ai features as well. I like that the Samsung apps are integrated and now you can see your smartphone messages directing in the windows pop up. I love the speed and reliability of is laptop and that I can play any game I want with it. I saved up for this laptop and it was amazing using it for the first time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best folding phone of 2025
on August 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This device is premium in every way. I didn't really miss the spen features as I never used the spen in the past with the folds I have had. The screen size is perfect and I love that the camera set up is now premium. The slim build of this phone and battery life / charging speed are great. I highly recommend this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the software
on August 26, 2025
Posted by: Tetos04
[This review was collected as part of a promotion.] I love the software how you can do multitasking. The Gemini is amazing. But the problem is the screen i have the phone about 3 weeks and the screen had a line where it bends.
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for your feedback on the Galaxy Z Fold7. We're glad to see that you enjoy the multitasking features and find the Gemini capabilities amazing. We understand that you’ve noticed a line where the screen bends after some time. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We would love to gather more information about this and assist you further. Please reach out to us at Samsung Support so we can get started and ensure you have the best experience possible. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: John B
Expertise:Expert
Verified Purchase:Yes
Great update from the Z Fold 6. The larger primary screen is a huge plus, and the camera upgrade is great too. Truly an Ultra Fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: RIV359
from Alabama
Expertise:Expert
Verified Purchase:Yes
Great phone, confortable to carry. I which it was a little more wider on the outside screen. Good battery life throughout the day.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Design upgrades and innovations
on August 26, 2025
Posted by: Dpower370
[This review was collected as part of a promotion.] The new thin but yet durable design is amazing. The upgrades to the front facing cameras are amazing. I also appreciate the fast processor and new features that work hand in hand with the Galaxy AI
Value
5
Written by a customer while visiting Samsung US