Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,448
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The best photo I've ever used
on May 19, 2026
Posted by: ZFoldMio
[This review was collected as part of a promotion.] This phone has so many features its incredible and the amount of storage is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product. A starter to dialogue!
on May 24, 2026
Posted by: FlamesSwordsman101
[This review was collected as part of a promotion.] I’ve been using Samsung devices for years and they’ve honestly become a part of my everyday routine. From watching movies and sports to handling work and staying connected with family, everything feels smooth and reliable. The display quality is one of my favorite things — streaming videos and scrolling through content looks amazing, especially at night with the bright and sharp screen.
One feature I use a lot is Galaxy AI. It actually makes daily tasks easier instead of feeling gimmicky. I’ve used it to help summarize notes, improve messages before sending them, and quickly search things on screen without switching apps. Small features like that save time throughout the day.
The battery life has also been solid for me. I’m someone who uses my phone heavily for music, navigation, social media, and work communication, so having a device that lasts all day matters a lot. The camera quality is another huge plus. Whether I’m taking casual photos with friends or quick videos, the pictures come out sharp and clear without needing much editing.
Overall, Samsung devices feel dependable, modern, and easy to use. The combination of performance, customization, and Galaxy AI features makes the experience feel more personal and useful every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung found a way make the ZFold even better!
on May 28, 2026
Posted by: overcriticallythinking
[This review was collected as part of a promotion.] I have been loyal to Samsung since the early 'Galaxy Note' series. When the Z Fold was released, I was excited to get my hands on one. I got the Z Fold 3 and have been in love ever since!
I rarely take my laptop on the go anymore; there is no need. I can do everything I need to and more with my Z Fold. Business documents, team collaborations, creating and editing ... It's amazing how much I can accomplish with this device.
Then there is the 'Wow" factor... I will be honest, I love having the phone that gets all the attention! Everyone is always curious, asking questions, saying 'how cool' it is, and asking if I love it. Obviously, my answer is YES!
The battery life is much longer than expected with such a large, bright display, you can actually get a full charge at 'lightning fast' speed. The features of the new Galaxy AI make it easy to complete what you need to do, so you can discover more of what you want! Honestly, I learn something new about what this phone can do every day. I'm glad I decided to upgrade devices; it was worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 28, 2026
Posted by: DoubleDawgDareYou
[This review was collected as part of a promotion.] I upgraded from the fold 3. My 1 gripe is its missing the S Pen function.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Z Fold Review
on May 30, 2026
Posted by: Rep318
[This review was collected as part of a promotion.] Great phone, awesome features and brand new it has excellent picture. Only complaint I have is how fast the wear and tear is. If you use the phone alot the picture and or screen wears fast from opening and closing it all the time.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey there Rep318,
Thank you for reviewing your Galaxy Z Fold7. With its innovative foldable design, immersive screen, and powerful features, it offers a truly exceptional Galaxy experience.
We appreciate you sharing what you find most impressive and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for reviewing your Galaxy Z Fold7. With its innovative foldable design, immersive screen, and powerful features, it offers a truly exceptional Galaxy experience.
We appreciate you sharing what you find most impressive and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The best Fold to date!
on June 1, 2026
Posted by: mongibello78
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 as my daily driver, and it is easily the most refined foldable I’ve ever held. Samsung finally fixed the bulkiness of older models, making it mind-blowingly thin at just 4.2 mm open and 8.9 mm closed. It finally feels like a normal phone in my pocket, and the wider cover screen makes it comfortable to use without unfolding it every two minutes.
The AI features on this phone are a game-changer, especially for photography. It is hands-down the best phone on the market for editing photos on the go. The massive 8-inch screen combined with smart object-erasing and seamless background-filling tools makes cleaning up shots incredibly fast and natural.
The camera quality is impressive thanks to a sharp 200 MP main lens that delivers vibrant colors and great low-light performance. However, a slightly more powerful zoom would be appreciated. The phone is stuck with a modest 3x optical zoom, and when you crop into an image on that large internal display, you really start to notice the digital blur.
Battery life is decent, with the 4,400 mAh capacity easily pushing through a full day of heavy use and photo editing. The real drawback is that it lacks super-fast charging. Being capped at 25W means it takes about an hour and a half to fully juice up, which feels outdated for a premium device.
Overall, it is a phenomenal piece of engineering with unmatched editing tools, but the slow charging and limited zoom keep it at a 4 out of 5 stars review for me.
The AI features on this phone are a game-changer, especially for photography. It is hands-down the best phone on the market for editing photos on the go. The massive 8-inch screen combined with smart object-erasing and seamless background-filling tools makes cleaning up shots incredibly fast and natural.
The camera quality is impressive thanks to a sharp 200 MP main lens that delivers vibrant colors and great low-light performance. However, a slightly more powerful zoom would be appreciated. The phone is stuck with a modest 3x optical zoom, and when you crop into an image on that large internal display, you really start to notice the digital blur.
Battery life is decent, with the 4,400 mAh capacity easily pushing through a full day of heavy use and photo editing. The real drawback is that it lacks super-fast charging. Being capped at 25W means it takes about an hour and a half to fully juice up, which feels outdated for a premium device.
Overall, it is a phenomenal piece of engineering with unmatched editing tools, but the slow charging and limited zoom keep it at a 4 out of 5 stars review for me.
Value
4
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Battery? no good won't last 10 hr. only made for white collar people. im in construction and can't get it damaged. So need a better device to run my business and work.
Written by a customer while visiting Samsung US
Customer Rating
5
Z-fold 7 top notch 10 out of 10
on June 1, 2026
Posted by: Kewlasskidd
[This review was collected as part of a promotion.] Probably one of the best phones that I've ever owned minus one tiny setback with the case on the phone it's a little difficult to touch the number one on the keyboard if you have fat fingers like me and the power button fingerprint scanner is a little difficult but not impossible that's the only setback I have with it other than that the phone is awesome refresh rate is impeccable partnered with Galaxy AI to display is immersive would definitely recommend this phone to anyone looking for a phone / tablet per se amazing all the way around.
Value
5
Written by a customer while visiting Samsung US