Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,278 Reviews)
Open Ratings Snapshot
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Z Fold 7 - Approaching the Final Form
on August 28, 2025
Posted by: Marcos A
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I am not sure how Samsung will out-do themselves next year. I love my new z Fold 7. It is true ya'll, most of us never used the s Pen. Now we have a bigger and thinner device with the cameras we longed for. Will we see a smaller offering with the same profile in the future? ;)
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Marcos! We're glad to know you love your new phone. We appreciate your feedback about the S Pen as well. While it remains a valuable part of the Galaxy lineup, our focus with this iteration was on delivering the lightest and thinnest Galaxy Z series experience. Our goal was to maximize portability, making it easier for you to take your device anywhere. As for the possibility of a smaller option in the future, we’re always exploring new opportunities, so stay tuned! Your insights motivate us to keep pushing forward. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone a few caveats
on August 28, 2025
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Definitely a dope fold phone. I've really enjoyed using it with a few caveats.
1. Even with the 200MP main camera it doesn't hold a candle to even my S22 Ultras picture and video quality. I'll probably switch back in a few years unless they figure this out.
2. Battery life... smaller battery spec wise so I figured it wouldn't be as good but have a cable to charge on your car or you won't make it through a full day.
Outside of that it's dope. I love the functionality, the display is great, it feels good in my hand. Everyone complements it. Love the new AI features like call assist, this has been huge. Bullet pointing business calls so I can be on the move and hold meetings at the same time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 28, 2025
Posted by: Csbbran
Expertise:Intermediate
Verified Purchase:Yes
Thin and Light with no S pen function. Great Speed. I upgraded from fold 6 to 7 and you can really feel the difference.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! It’s great to know you’ve noticed the improvements in speed and performance since upgrading from the Fold6. While the S Pen remains a valuable part of our Galaxy lineup, our priority with the Fold7 was to deliver the lightest and thinnest Galaxy Z experience yet. We focused on maximizing portability for our users, ensuring you have a powerful device that's easy to carry. We appreciate your feedback and hope you continue to enjoy your new Z Fold7! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on August 28, 2025
Posted by: Dhenz
from Bay area
Expertise:Expert
Verified Purchase:Yes
I love this phone, its incredible samsung is the best phone maker.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The 7th version is a dramatic improvement.
on August 28, 2025
Posted by: Sam Fan
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from my Z Fold 4 in comparison it isn't as heavy and the front screen being wider makes it easier to use before needing to open the phone. The upgraded camera is a great addition. The new size make it easier to carry around in my pocket and not look like a brick.
Cons - Phone rocks when laying flat because of the camera bump.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your review of the Galaxy Z Fold7. It’s great to hear that you upgraded from the Z Fold4 and are enjoying the changes. We aimed to make this the thinnest and lightest Z Fold yet. We're glad to see that you like the upgraded camera! With the new 200MP camera paired with the ProVisual Engine, you can capture some really stunning, high-resolution shots. We noted your concern about the phone rocking when laid flat because of the camera bump. That feedback is really important to us, and we're always working to improve our devices. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My First Fold, Nice but Pricey for My Needs
on August 28, 2025
Posted by: DelmarvaGuy
from Salisbury, MD
Expertise:Beginner
Verified Purchase:Yes
I'm new to the Fold series. I have found, that for me, I use the bigger screen less than I thought I would. But it is nice when I occasionally play a game. Having said that, the phone is thinner and more lightweight than my Ultra was, which is surprising. It has nice speed and a lot of storage space. A bit pricey. The camera bump out is a bit extreme. Overall, no real complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So THIN! Love it
on August 28, 2025
Posted by: Shmiles
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I love it. I have had all the phones since the Fold 4 came out, and I will continue to do so
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone is good,but gets heated when using/charg
on August 28, 2025
Posted by: Hailegnaw
from Virginia, US
Expertise:Expert
Verified Purchase:Yes
The phone gets heated when usung or charging. Good
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 28, 2025
Thank you for your feedback regarding the Galaxy Z Fold7, Hailegnaw. We want to reassure you that all Galaxy devices, whether it’s a phone, tablet, smartwatch, or earbuds, are designed to operate within a specific temperature range for optimal performance. It’s natural for devices to feel warm during use or while charging, and this usually doesn’t impact their lifespan or performance. If you notice your device getting particularly warm, we recommend using the guide linked below to help keep your devices at their normal operating temperature. Your satisfaction is important to us, and we appreciate your understanding. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to happen, please be sure to reach out to us at Samsung Support immediately so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
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Written by a customer while visiting Samsung US
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