Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,278 Reviews)
Open Ratings Snapshot
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Samsung Galaxy Z fold 7
on August 29, 2025
Posted by: Armen T
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Great new smartphone. Love the screen size and the fold.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Step Up from previous year Fold models
on August 29, 2025
Posted by: Bill S
from Herndon,Virginia
Expertise:Expert
Verified Purchase:Yes
The Fold 7 cover screen is now so much easier to type on. The phone’s frame body is much thinner too and is easier to handle.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect
on August 29, 2025
Posted by: PhillyNiner
from Philadelphia, Pennsylvania
Expertise:Expert
This device is amazing. The build quality and size is second to none. Only a few changes I would make which is the battery size and match the entire camera lineup on the ultra phones. At this price compared to its Chinese competition the entire camera system should match its ultra phones and battery capacity should be larger. With that said, android 16 combined with one UI is also unmatched by any other OEM. Anyone getting this device will not be disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fold ever!!!!!
on August 29, 2025
Posted by: Gina
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Best fold ever lightweight bigger screen love the quality of the picture. The camera is absolutely amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Durability
on August 29, 2025
Posted by: NHVU
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The screen's turns black and lines appear across the phone. It is unacceptable. Buyer beware.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold7. We take durability very seriously when it comes to our products, and your feedback is valuable to us. The Galaxy Z Fold7 features significant enhancements, including the Cover Screen made with Corning® Gorilla® Glass Ceramic 2, which offers improved durability while maintaining exceptional clarity. This is the first Z Fold model to include this innovative glass. Additionally, the back glass is constructed with Corning® Gorilla® Glass Victus® 2, further boosting the device's durability. We want to collaborate with you to address your concerns. Please reach out to us at Samsung Support so we can assist you further. We also want to remind you that Samsung provides a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extended coverage and support on eligible devices. Your satisfaction is important to us, and we are here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 7 is Top Tier
on August 29, 2025
Posted by: Mcbibi
[This review was collected as part of a promotion.] Galaxy Fold7 is a top of the line amongst all smartphones out there. I've been an android user all my life, and this is not me being biased cause I've tried other phones as well but, this phone, especially to all that it can offer is a gamechanger. Not mentioning Galaxy AI which makes everything easier if you know how to use it. I can't wait for the future upgrades!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Mcbibi! We’re elated to see that you see it as a game changer, especially as a long-time Android user. It’s awesome to know that Galaxy AI has made your experience even smoother and more efficient. We’re always excited to innovate and deliver features that truly enhance user experience. If you have any questions or concerns moving forward, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on August 29, 2025
Posted by: Killahoe187
Really needed a up grade thanks fellas ,come over hurry up
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
fold 7
on August 29, 2025
Posted by: ashaam
from queens new york
Expertise:Expert
thin is good, but i dont like the fact it has a small battery, no fast charging, no ip68 and dust.2k is way too over price .
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your feedback on the Galaxy Z Fold7, Ashaam. We appreciate your thoughts. To highlight some things you brought up, the Z Fold7 comes with an IP48 rating, which means it resists solid particles greater than 1 mm and has been tested for submersion in fresh water up to 5 feet for 30 minutes. You can feel confident using it in various conditions, just remember to rinse off any residue and dry it afterward. Additionally, the battery life is powered by a robust 4400mAh capacity along with mDNIe technology ensuring maximum efficiency whether you’re gaming, watching videos, or multitasking. The Z Fold7 also comes equipped with fast charging capabilities to keep you going throughout your day. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help increase your battery performance. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
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