Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,564 Reviews)
Rating breakdown 5,564 reviews
5 Stars
4,625
4 Stars
666
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
636 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Disadvantages of fold 7
on April 13, 2026
Posted by: G6494m
[This review was collected as part of a promotion.] As to the price fold 7 speaker is not good. Sometime notifications delay or didnt show up. Camera not good enough as compare with price.
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hi G6494m,
Thank you for sharing your thoughts. The Galaxy Z Fold7 provides a unique experience with its flexible design and multitasking capabilities. Your feedback regarding sound, notifications, and camera performance is valuable and helps us identify the areas that are most important. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts. The Galaxy Z Fold7 provides a unique experience with its flexible design and multitasking capabilities. Your feedback regarding sound, notifications, and camera performance is valuable and helps us identify the areas that are most important. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal experience
on April 13, 2026
Posted by: LeeGfromNYC
[This review was collected as part of a promotion.] A beautiful mix of impressive android, screen and camera all backed by a powerful AI. The best device Samsung has launched in this line hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Device
on April 13, 2026
Posted by: TheBox
[This review was collected as part of a promotion.] I have had this device since launch and it is the best phone I have ever had. There is zero lag and the battery life lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Solid line appears on the middle of the sceeen.
on April 13, 2026
Posted by: Narendra
[This review was collected as part of a promotion.] A permanent solution for Solid line issue for Z fold has to be identify by samsung.
Value
2
Response from Samsung USBy R&R, April 14, 2026
Hello Narendra,
Thank you for bringing your concern about the crease on your device to our attention. The Galaxy Z Fold7 is designed to provide an immersive display experience, featuring a significantly improved hinge and display structure that minimizes the visibility of the screen crease to the point where it is "virtually non-existent" compared to earlier models. This reduced crease is made possible by the new "Armor Flex Hinge" and advancements in materials science. We are continuously working to enhance the Z Fold series, and we hope you are as excited about the future developments as we are. Your feedback is invaluable in emphasizing the importance of long-term display performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for bringing your concern about the crease on your device to our attention. The Galaxy Z Fold7 is designed to provide an immersive display experience, featuring a significantly improved hinge and display structure that minimizes the visibility of the screen crease to the point where it is "virtually non-existent" compared to earlier models. This reduced crease is made possible by the new "Armor Flex Hinge" and advancements in materials science. We are continuously working to enhance the Z Fold series, and we hope you are as excited about the future developments as we are. Your feedback is invaluable in emphasizing the importance of long-term display performance. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing business phone!!! I love his phone
on April 13, 2026
Posted by: Bertob
[This review was collected as part of a promotion.] This is the best phone I have ever owned. Multitasking is so easy on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is better than the previous models
on April 13, 2026
Posted by: Nightlyfe
[This review was collected as part of a promotion.] Galaxy AI is pretty interesting and helps me and bit more when using g the phone. I usually use it for personal things like banking, work and watching my shows/movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Product is amazing.
on April 13, 2026
Posted by: Reiniel
[This review was collected as part of a promotion.] It amazing and I don't regret getting it, but I would make battery bigger and screen a little more wider. It would be the perfect phone.
Also cameras need to improve in zooming but everything else, flawless
Also cameras need to improve in zooming but everything else, flawless
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone ever
on April 13, 2026
Posted by: netchaos
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a while now, and honestly, it’s one of the most impressive phones I’ve ever owned. The biggest thing that stands out is the screen—opening it feels like switching from a regular phone to a mini tablet. Watching videos, browsing, and even reading documents is just on another level compared to a normal phone.
Value
5
Written by a customer while visiting Samsung US