Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,278 Reviews)
Open Ratings Snapshot
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 7 - Beyond Impressed
on August 30, 2025
Posted by: Sayitsaffron
Expertise:Expert
Verified Purchase:Yes
I absolutely love my new Fold 7 it’s by far the best Fold yet! Having owned both the Fold 4 and Fold 6, I can honestly say this upgrade feels like a huge leap forward.
The trade-in value was exceptional, which made upgrading even more worthwhile. And now that I have it in my hands, I can’t put it down.
The technology is incredible:
• The anti-glare display is unlike anything else on the market truly a gift that keeps giving.
• The multi-window function works effortlessly with just a swipe, making multitasking smooth and natural.
• The lightweight design paired with its portability makes it a dream to travel with.
The Fold 7 combines power, elegance, and innovation in a way that feels seamless. It’s not just a phone it’s a screen, a workspace, and a travel companion all in one.
I’m absolutely over the moon about this newest addition to my tech world. Well done, Samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Older adult loves it!
on August 30, 2025
Posted by: Granny
Verified Purchase:Yes
I love my new z fold7. I am an older adult and can barely see the regular phones. Butvwhen i open my z fold7 bingo presto, just like majic i can read the thing!
I would recommend this to a friend!
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The Bad Downside of this phone/product……
on August 29, 2025
Posted by: BLKgHoST
Great phone, the Bad Downside of purchasing this phone, type of phone @ this price, what comes in the box’s w/ phone, beside the phone, is useless, w/o a ‘CHARGER!’…. WOW, SMDH
Response from Samsung USBy R&R TeamSeptember 2, 2025
Thanks for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback about what comes with your phone. The Z Fold7 comes with the smartphone, data cable, and ejection pin. As you noted, the Z Fold7 does not come with a wall charger. This allows for a more sustainable approach by encouraging the use of existing chargers. We're committed to bettering the environment, and this is one of the ways that we're doing so. We're excited for you to experience the incredible versatility and innovation that the Galaxy Z Fold7 offers! If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone except two things. Cases, Sharp Edges.
on August 29, 2025
Posted by: Mistery510
Verified Purchase:Yes
I love it, there are only two things I don't like about it. One is that its hard to find a great case for it. The other thing is the hinge corner is really sharp to hold in your hand.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 7
on August 29, 2025
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Great phone really enjoy the bigger screen coming from the S25ULTRA
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovely, Great Construction & Performance, but $$$!
on August 29, 2025
Posted by: Anthony
from Arizona, USA
Expertise:Intermediate
Verified Purchase:Yes
The Good: thin body, beautiful screen - I like the change to the aspect ratio - much better than the Z Fold 6; the hinge is perfect; the crease in the main screen is much improved from earlier iterations, the mint color for the body is gorgeous, performance is fantastic -- fast operation.
The not so good: I don't like the camera hole on the inner screen -- I much prefer the admittedly imperfect way Samsung minimized it; the camera bump is too big for this phone; the battery is just barely OK -- it should have more capacity.
The bad: the unit is too pricey.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful Phone
on August 29, 2025
Posted by: Nellys
Verified Purchase:Yes
Excellent device!! Camera improvement this time, and phone the size even better
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mint z fold
on August 29, 2025
Posted by: Aprice
from Va
Expertise:Beginner
Verified Purchase:Yes
Love the new look, feel and weight. Super happy with the new obe
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 29, 2025
Thank you for your feedback on the Galaxy Z Fold7! We're glad to know you love the look and feel of your mint Z Fold7. The innovations on the Z Fold7 really set it apart, not just from the Z Fold6, but from any other foldable smartphone on the market. The cover screen now measures 6.5 inches from corner to corner, making it very user-friendly. When you open it up, the main screen expands to an impressive 8 inches, with a wider ratio that enhances your multitasking experience. You’ll also notice that when the device is folded, the cover screen’s 21:9 aspect ratio resembles that of premium bar-type smartphones, allowing for a more comfortable and natural typing experience. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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