Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,278 Reviews)
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: ATphilly
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
Great phone. Excellent camera and screens. Love the touch unlock feature. This phone has everything.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your review of the Galaxy Z Fold7! It’s great to know you’re enjoying the phone's features, especially the camera and screen. The camera system is impressive, with five cameras that really enhance your photography. The new 200MP wide-angle lens, also featured on the Galaxy S25 Ultra, allows you to capture stunning details in any lighting. Plus, with the ProVisual Engine, your photos will be clear and vibrant, whether you’re in bright light or low light. We're glad you appreciate the touch unlock feature as well! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Setal
from Nj
Expertise:Expert
Verified Purchase:Yes
Phone is too slow and and screen freezes on regularly
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Setal. We hate to see that you're experiencing slow performance and screen freezes with your phone.We're glad you reached out and we're here to help. The first step we recommend is to make sure your phone and all apps are updated with the latest software. You can explore additional options to enhance performance through the link provided. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado
Expertise:Expert
Verified Purchase:Yes
Perfection in every way except for an s pen. It doesn't matter how often you use it, when you're messing with Excel spreadsheet, you want one. You just took this from the world's most perfect business phone to the world's greatest multimedia phone. I hope that was your intention
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, James! We truly appreciate your feedback. We understand the vital role the S Pen plays for many users, especially when it comes to tasks like working with your Excel spreadsheets. While the S Pen remains a valuable part of the Galaxy lineup, our top priority with this latest iteration was delivering the lightest and thinnest Galaxy Z series experience yet. This focus on maximizing portability offers a new level of convenience and versatility that we believe enhances the overall user experience. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. We’re excited for you to explore all the possibilities the Galaxy Z Fold7 has to offer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad that I upgraded. Fold phones only gets better
on September 1, 2025
Posted by: James
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Phone is solid. Tight and Thin. Display is wonderful
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DHeat
Verified Purchase:Yes
New and improved in all aspects. I love the new sleek design
Written by a customer while visiting Samsung US
Posted by: degjoe77
from houston, tx 77011
Expertise:Expert
Verified Purchase:Yes
Light, Thin, Fast, outer screen is great and of course the big screen is also
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
My fold 7 is an Awesome phone . Love it. Keep it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 amazing device so far.
on August 31, 2025
Posted by: WarriorVd
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is truly a game-changer. The design feels more refined than ever, with a slimmer hinge and sturdier build that makes opening and closing the device effortless. The large inner display is gorgeous—vibrant, smooth, and perfect for multitasking, reading, or streaming. The crease is hardly noticeable now, which really adds to the premium feel.
Performance is top-notch. Apps open instantly, multitasking is seamless, and running multiple windows feels natural. The battery life has noticeably improved compared to previous models, easily lasting a full day even with heavy use. The cameras also deliver excellent shots, both for everyday moments and professional-quality photos.
What really stands out is the versatility. Having a phone and a mini tablet in one device is a productivity boost—whether I’m answering emails, editing documents, or just relaxing with a movie. The S Pen support is another huge plus for notes and sketching.
Overall, the Fold 7 feels like the perfect balance between innovation and practicality. Samsung has really polished the foldable experience, and I’d highly recommend it to anyone who values productivity, creativity, and a premium smartphone experience.
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! It's great to see that you like the design and find the hinge easier to use. The new Armor FlexHinge is thinner and tougher, which is a nice improvement. The large inner display really helps with multitasking, and it's good to know that you think the crease isn't very noticeable. It sounds like it performs well for you, with fast app openings and good battery life, even with heavy use. Just to clarify, while the S Pen is part of our Galaxy lineup, the Z Fold7 isn’t designed for it since we aimed to keep this model light and slim for better portability. Your views on versatility and camera quality match our goal of creating a phone that fits well into your life. If you have any questions or need help, feel free to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US