Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,570 Reviews)
Rating breakdown 5,570 reviews
5 Stars
4,631
4 Stars
667
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
S Pen needs to come back
on April 13, 2026
Posted by: Marzmadeit
[This review was collected as part of a promotion.] I love the phone I just wish we Incorporate the S Pen so we can draw and sign documents
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on April 13, 2026
Posted by: Ancb1987
[This review was collected as part of a promotion.] The Galaxy Fold7 stands out as Samsung’s most polished foldable yet, combining stronger hardware, better battery efficiency, and smarter AI tools in a design that finally feels durable enough for everyday use.
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Core Takeaway
The Fold7 delivers a smooth, tablet‑like experience with excellent multitasking, improved durability, and meaningful AI upgrades, making it ideal for users who love productivity and creativity features.
The Fold7 delivers a smooth, tablet‑like experience with excellent multitasking, improved durability, and meaningful AI upgrades, making it ideal for users who love productivity and creativity features.
---
Key Strengths
- More durable hinge and frame with reduced crease visibility.
- Bright, smooth displays on both the cover and main screen.
- AI features that enhance wallpapers, photo editing, translation, and productivity.
- Improved battery life thanks to a more efficient chipset.
- Top‑tier multitasking, including three‑app split screen and a responsive taskbar.
- Better camera consistency, especially in low light, supported by AI processing.
- More durable hinge and frame with reduced crease visibility.
- Bright, smooth displays on both the cover and main screen.
- AI features that enhance wallpapers, photo editing, translation, and productivity.
- Improved battery life thanks to a more efficient chipset.
- Top‑tier multitasking, including three‑app split screen and a responsive taskbar.
- Better camera consistency, especially in low light, supported by AI processing.
---
Weak Points
- Under‑display camera is still weaker than the others.
- Not as camera‑focused as Samsung’s Ultra models.
- Foldables remain thicker and more delicate than standard phones, even with improvements.
- Under‑display camera is still weaker than the others.
- Not as camera‑focused as Samsung’s Ultra models.
- Foldables remain thicker and more delicate than standard phones, even with improvements.
---
Overall Impression
The Fold7 is the most refined version of Samsung’s foldable lineup. It’s especially strong for people who multitask heavily, enjoy AI‑powered creativity (like your custom backgrounds), and want a device that can shift between phone and tablet modes seamlessly.
The Fold7 is the most refined version of Samsung’s foldable lineup. It’s especially strong for people who multitask heavily, enjoy AI‑powered creativity (like your custom backgrounds), and want a device that can shift between phone and tablet modes seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z Fold 7
on April 13, 2026
Posted by: Sajang
[This review was collected as part of a promotion.] The battery is not good and it overheats whenever I use phone for like an hour
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hey there Sajang,
Thank you for sharing this information! The Galaxy Z Fold7 is designed to handle demanding multitasking in a flexible form factor, and many users appreciate how it adapts to different usage styles throughout the day. Are you experiencing battery drainage concerns on your Galaxy phone or tablet? Don’t worry, we’re here to help! In this guide, we’ll walk you through various troubleshooting steps to identify and resolve the concern, allowing you to enjoy longer battery life.
**Optimizing Your Battery:**
1. Navigate to Settings and tap on Battery. Scroll down to the graph and tap on **View details** to review app usage information.
2. Turn on **Power saving mode** to reduce your phone’s performance. Tap on Power saving, then enable the switches for your desired settings.
3. Manage background apps to prevent battery drainage:
- Tap **Background usage limits** and adjust the following options:
- **Put unused apps to sleep**: This automatically sleeps apps that have not been used for a while.
- **Never sleeping apps**: Select which apps will not automatically enter sleep mode.
- **Sleeping apps**: Choose apps that won’t run in the background.
- **Deep sleeping apps**: These apps will never run in the background and will only function when opened.
4. Switch to the **Light performance profile** to prioritize battery life over processing speed. Go to Settings, tap on Device care, then on Performance profile, and select Light.
**Optimizing Your Display:**
1. Navigate to Settings and tap on Display to reduce power consumption:
- Enable **Dark mode** to activate a darker color scheme, which also helps reduce eye strain. To set a schedule, tap on Dark mode settings and turn on the switch next to **Turn on as scheduled**.
- Adjust the **Brightness slider** to the left to manually lower screen brightness. Alternatively, enable **Adaptive brightness** to allow your device to learn your usage patterns and adjust brightness automatically.
- Tap **Motion smoothness** and select **Standard** to reduce the screen refresh rate to 60 Hz.
- Turn on **Eye comfort shield** to minimize blue light emission.
- Select **Screen timeout** and choose a shorter time to automatically turn off the display after a period of inactivity.
- Enable **Accidental touch protection** to prevent unintended touches when your phone is in a dark place, such as your pocket or bag.
2. For your Lock screen and Always On Display (AOD) settings:
- Go to Settings, tap on Lock screen and AOD, and turn off the switch at the top to disable the feature. You can also adjust it by tapping on **When to show** and selecting one of the following:
- **Auto**: Always on unless your phone detects darkness or is placed in a bag.
- **Tap to show**: Always On Display will briefly appear after tapping the screen.
- **As scheduled**: You can set specific times for AOD to display, such as during the day.
- **For new notifications**: AOD will briefly appear when a new notification is received.
Please check out the article linked below for more details on maximizing your Galaxy Z Fold7 battery usage. Your feedback regarding battery and heat performance is highly valuable. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this information! The Galaxy Z Fold7 is designed to handle demanding multitasking in a flexible form factor, and many users appreciate how it adapts to different usage styles throughout the day. Are you experiencing battery drainage concerns on your Galaxy phone or tablet? Don’t worry, we’re here to help! In this guide, we’ll walk you through various troubleshooting steps to identify and resolve the concern, allowing you to enjoy longer battery life.
**Optimizing Your Battery:**
1. Navigate to Settings and tap on Battery. Scroll down to the graph and tap on **View details** to review app usage information.
2. Turn on **Power saving mode** to reduce your phone’s performance. Tap on Power saving, then enable the switches for your desired settings.
3. Manage background apps to prevent battery drainage:
- Tap **Background usage limits** and adjust the following options:
- **Put unused apps to sleep**: This automatically sleeps apps that have not been used for a while.
- **Never sleeping apps**: Select which apps will not automatically enter sleep mode.
- **Sleeping apps**: Choose apps that won’t run in the background.
- **Deep sleeping apps**: These apps will never run in the background and will only function when opened.
4. Switch to the **Light performance profile** to prioritize battery life over processing speed. Go to Settings, tap on Device care, then on Performance profile, and select Light.
**Optimizing Your Display:**
1. Navigate to Settings and tap on Display to reduce power consumption:
- Enable **Dark mode** to activate a darker color scheme, which also helps reduce eye strain. To set a schedule, tap on Dark mode settings and turn on the switch next to **Turn on as scheduled**.
- Adjust the **Brightness slider** to the left to manually lower screen brightness. Alternatively, enable **Adaptive brightness** to allow your device to learn your usage patterns and adjust brightness automatically.
- Tap **Motion smoothness** and select **Standard** to reduce the screen refresh rate to 60 Hz.
- Turn on **Eye comfort shield** to minimize blue light emission.
- Select **Screen timeout** and choose a shorter time to automatically turn off the display after a period of inactivity.
- Enable **Accidental touch protection** to prevent unintended touches when your phone is in a dark place, such as your pocket or bag.
2. For your Lock screen and Always On Display (AOD) settings:
- Go to Settings, tap on Lock screen and AOD, and turn off the switch at the top to disable the feature. You can also adjust it by tapping on **When to show** and selecting one of the following:
- **Auto**: Always on unless your phone detects darkness or is placed in a bag.
- **Tap to show**: Always On Display will briefly appear after tapping the screen.
- **As scheduled**: You can set specific times for AOD to display, such as during the day.
- **For new notifications**: AOD will briefly appear when a new notification is received.
Please check out the article linked below for more details on maximizing your Galaxy Z Fold7 battery usage. Your feedback regarding battery and heat performance is highly valuable. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I want this phone
on April 13, 2026
Posted by: Idcbruh07
[This review was collected as part of a promotion.] This phone will be perfect for meetings on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on April 13, 2026
Posted by: Dvee29
[This review was collected as part of a promotion.] I love using the S Fold. It6very sleek and light. I was scared at first when folding the phone, but now I'm ok. It's amazing to see the picture quality on the phone when playing slots or games. I would definitely buy another one for my spouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone for everything and anything .
on April 13, 2026
Posted by: Rdavis200
[This review was collected as part of a promotion.] I love my Z Fold 7, it's very fast a and the screen is great for viewing photos or videos. The AI works great editing photos and helping write emails.
Great phone!
Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on April 13, 2026
Posted by: Whitthegoatmum
[This review was collected as part of a promotion.] This product delivers a strong overall experience with a balance of functionality, quality, and modern innovation. One of its standout aspects is the integration of AI-driven features, which enhance usability and make the experience more efficient and intuitive. From the moment of first use, it is clear that thoughtful design went into both its appearance and performance. The build feels durable and well-made, suggesting it can withstand regular use over time.
The AI capabilities add meaningful value by streamlining tasks and improving responsiveness, allowing the product to adapt to user needs more effectively. Its features are easy to navigate, making it accessible even for those who may not be highly technical. In terms of performance, it consistently meets expectations and operates smoothly without noticeable issues.
While there are a few minor areas that could be refined for an even more seamless experience, they do not take away from the overall quality. The combination of reliable performance and intelligent AI enhancements makes this product a strong and forward-thinking choice for a wide range of users.
The AI capabilities add meaningful value by streamlining tasks and improving responsiveness, allowing the product to adapt to user needs more effectively. Its features are easy to navigate, making it accessible even for those who may not be highly technical. In terms of performance, it consistently meets expectations and operates smoothly without noticeable issues.
While there are a few minor areas that could be refined for an even more seamless experience, they do not take away from the overall quality. The combination of reliable performance and intelligent AI enhancements makes this product a strong and forward-thinking choice for a wide range of users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product
on April 13, 2026
Posted by: Justsuitcase
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is not just an incremental step forward; it is the definitive moment where the foldable smartphone transitioned from a high-tech novelty into a refined, uncompromising powerhouse. Since its release in late 2025, it has set a benchmark for what a premium "everything" device should be. By addressing the three historical pain points of the series bulk, the cover screen aspect ratio, and camera quality. Samsung has finally delivered the "no excuses" foldable.
Galaxy AI has evolved from a collection of clever tricks into a seamless, "agentic" ecosystem that fundamentally changes how you use your phone. With the latest updates in One UI 8, Samsung has successfully moved the technology into the background, focusing on proactive assistance rather than manual prompts.
Value
5
Written by a customer while visiting Samsung US