Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,278 Reviews)
Rating breakdown 7,278 reviews
5 Stars
5,994
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone! Highly recommend getting one, super easy to use.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom C
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Honestly, I absolutely love this phone. The design, thinness, and overall display sizes are amazing.
In its folded and unfolded states, the phone feels amazingly thin, yet still sturdy. The hinge feels different, in a good way. It's got a certain snappiness when opening and closing. This is unlike the Fold 6 I used to have which, while still acceptable in general, felt more mushy and didnt "snap" open or closed.
In its folded and unfolded states, the phone feels amazingly thin, yet still sturdy. The hinge feels different, in a good way. It's got a certain snappiness when opening and closing. This is unlike the Fold 6 I used to have which, while still acceptable in general, felt more mushy and didnt "snap" open or closed.
Display brightness is pretty great, however, an anti reflective coating would have been nice. As I type this with an overhead lamp behind me, it glares tremendously. I find myself "tipsy turvy-ing" the phone to see move the light reflection around.
Battery is OK. Not terrible, not great. I use the Light power profile since I'm not a super power user. Mostly some social media shorts and video streaming, so full power usage is not necessary. I'm finding that the Light profile is still plenty fast and I'm not experiencing any weird glitching or slowdown. I got just over 10 hours screen time and 14 hours of standby on a 100% charge going all the way to 0 (doing a battery calibration). Mostly FB and YT, with FB having more than twice the on screen time than YT.
The exclusion of the S-pen honestly doesn't bother me, never used it on the Fold 6 and I never use it on my S23 Ultra, so its a non-issue.
I traded in my Fold6 for a major discount during pre-order, so the price became super enticing. I loved my Fold6, but made the mistake of going to a store and checking it out in person. It was game over after that.
About a month later, I am still smitten and absolutely love this phone. At home, I strip the case and play with it naked. The Fold7, I mean...
Unless they do something radical with the Fold9 or 10, I likely won't upgrade for a while. I'm also concerned about the fact that the subsequent successors won't be as thin, according to some rumors. I love this thinness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your thoughts on the Galaxy Z Fold7, Tom. We appreciate your feedback on the design and feel, especially the thinness and the improved hinge's snappy action. Your feedback about display brightness and glare is valuable, and we appreciate the suggestion for an anti-reflective coating for future models. It's great to see that it suits your social media and video streaming needs. In this iteration, our focus was on providing the lightest and thinnest experience to maximize portability. While the S Pen is still an important part of our lineup, we prioritized a streamlined design. If you have any further concerns or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Yuyycn
Expertise:Expert
Verified Purchase:Yes
It is so much thinner and responsive than my old Fold 4 that I traded in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Damon Sleeper
from St. LOUIS
Expertise:Intermediate
Verified Purchase:Yes
Probably had 5 of these foldables. Tried others and kept going back to the Zfold. Love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Las Vegas NV
Expertise:Expert
Verified Purchase:Yes
Pros:
Let me start by saying that my previous gripe with the fold 4 revolved around the thickness of the device when folded (especially when in a case). The Fold 7 has largely solved this. Additionally, the wider size when folded has significantly improved the experience when using in the folded configuration. One handed use is still easy, but you don't get a sense of missing out on screen space like with past folds. Battery life feels roughly equivalent to previous folds, and not really a major step down from my 24Ultra.
Let me start by saying that my previous gripe with the fold 4 revolved around the thickness of the device when folded (especially when in a case). The Fold 7 has largely solved this. Additionally, the wider size when folded has significantly improved the experience when using in the folded configuration. One handed use is still easy, but you don't get a sense of missing out on screen space like with past folds. Battery life feels roughly equivalent to previous folds, and not really a major step down from my 24Ultra.
Cons:
The camera bump causes a wicked amount of wobble without a case. A different design/layout to the cameras would solve this with likely little sacrifice in camera quality.
Something about the voice dictation feature on the phone is infuriatingly awful. I regularly used voice dictation on my Ultra with high accuracy - The Fold 7 frequently lags on initiation of dictation, misses words, translates incorrectly, or even worse, translates correctly but then retroactively goes back and incorrects the text.
This seems to be a software, rather than a hardware issue, as the results are the same when using various means (headphones, ear buds, car Bluetooth, various keyboards etc). Hopefully a future update will resolve this and remove one of my main frustrations on the phone.
The camera bump causes a wicked amount of wobble without a case. A different design/layout to the cameras would solve this with likely little sacrifice in camera quality.
Something about the voice dictation feature on the phone is infuriatingly awful. I regularly used voice dictation on my Ultra with high accuracy - The Fold 7 frequently lags on initiation of dictation, misses words, translates incorrectly, or even worse, translates correctly but then retroactively goes back and incorrects the text.
This seems to be a software, rather than a hardware issue, as the results are the same when using various means (headphones, ear buds, car Bluetooth, various keyboards etc). Hopefully a future update will resolve this and remove one of my main frustrations on the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Roadstar99
Verified Purchase:Yes
I was kind of disappointed when I received the Zfold 7 in the mail. I expected it to be a little longer and the outer screen a little wider so needless to say when I did receive it, I felt cheated otherwise It is a nice phone. A step up from the original Z fold I first purchased. It was a tossup between purchasing S 25 ultra and Z fold 7. if I could I’d trade for the android S 25 ultra in a heartbeat.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold 7! We see that you were a bit disappointed with the outer screen size, but it's great to see that you view it as a nice upgrade from the original model. While we acknowledge your concerns, we’d like to highlight some impressive features of the Z Fold7. The cover screen is now 6.5 inches, providing more space for your activities. When you open it up, the main screen measures a substantial 8 inches! This wider screen significantly enhances multitasking and allows you to do more at once. Additionally, the cover screen has a 21:9 aspect ratio, similar to regular smartphones, making typing feel more natural and comfortable. Once again, we appreciate your feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JB Smooth
Verified Purchase:Yes
Works great and was seamless to transition. Wish the batter life was better, but for all the tech in the phone, so far it works to my satisfaction. I would recommend.
Written by a customer while visiting Samsung US
Posted by: Mark Chilli
from Chillicothe Ohio
Expertise:Intermediate
Verified Purchase:Yes
Camera not as good as my other phone, so my pet pictures suffer.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback, Mark! We understand how important great photos of your pets are for you. The Galaxy Z Fold7 actually offers a wide range of camera settings and features that are designed to help you capture stunning, high-resolution selfies and videos. With its impressive 200MP Wide AF OIS lens, 12MP Ultra Wide AF lens, and 10MP Telephoto AF OIS lens, you can take beautiful pictures from all angles. Plus, with 3x Optical Zoom and 30x Space Zoom, your pet photos will definitely shine! Don't forget that you can also record incredible 8K videos at 30fps, ensuring you capture every precious moment. We’ll be attaching a link that should help you learn more about all the awesome capabilities of the Z Fold7's camera. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
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Written by a customer while visiting Samsung US