Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,582 Reviews)
Rating breakdown 5,582 reviews
5 Stars
4,642
4 Stars
668
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best Foldable but would love S26 specs
on April 9, 2026
Posted by: SamsungUserSincetheS1
[This review was collected as part of a promotion.] This is why far my favorite device since joining the Samsung family nearly 2 decades ago. The foldable provides a great way to digest larger media and read smaller print without the accessibility adjustments. It is funny watching a film and wanting to text someone to then start looking for the phone...only to realize you're looking at it. The multi work function is great for that though I wish they'd allow the closed app to remain in home to select another one if needed.
Other areas I'd like improvement is to return the space zoom, larger battery, and other camera specs to this Fold7, and the stylus at some point to make it a true Ultra device. The battery life could be better for sure, but otherwise, I'm now into foldables for the long haul!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great technology
on April 9, 2026
Posted by: JRivera79
[This review was collected as part of a promotion.] Amazing phone, great screens and intelligent technology.
I use my phone for all daily tasks that involve technology, social media, YouTube, book reading and face timing.
You can barely see the crease when is fully open and doesn't affect my video watching experience.
I don't like the camera hole in the center top of phone. It's an eye sore in my opinion. The same goes for the one inside the phone as you open it on the right side screen.
Overall, it's a amazing phone.
I use my phone for all daily tasks that involve technology, social media, YouTube, book reading and face timing.
You can barely see the crease when is fully open and doesn't affect my video watching experience.
I don't like the camera hole in the center top of phone. It's an eye sore in my opinion. The same goes for the one inside the phone as you open it on the right side screen.
Overall, it's a amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Large screen not used
on April 9, 2026
Posted by: Xjay3strangex
[This review was collected as part of a promotion.] Even though the fold screen is large, it still cuts off videos due to sizing issues. Wish the screen would be fully used as the tri fold does.
Value
3
Response from Samsung USBy R&R, April 10, 2026
Hello Xjay3strangex,
Thank you for taking the time to share your experience with the Galaxy Z Fold7. The larger display really enhances your viewing experience, especially when watching content, so having a full view is important. The Galaxy Z Fold7 is designed to provide an immersive screen experience for everyday use, particularly as apps continue to evolve for foldable displays.
Samsung phones and tablets come with customizable display options, allowing users to optimize their experience. You can adjust everything from font size to the overall size of items on the screen. The screen on your Galaxy device is carefully calibrated to ensure a comfortable and high-quality viewing experience. Additionally, you can modify the color settings and white balance to suit your preferences.
Please check out the article linked below for more details on how to customize your app settings to achieve a full-screen view. Thank you for being a valued Samsung customer.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshoot/TSG10004907/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Z Fold7. The larger display really enhances your viewing experience, especially when watching content, so having a full view is important. The Galaxy Z Fold7 is designed to provide an immersive screen experience for everyday use, particularly as apps continue to evolve for foldable displays.
Samsung phones and tablets come with customizable display options, allowing users to optimize their experience. You can adjust everything from font size to the overall size of items on the screen. The screen on your Galaxy device is carefully calibrated to ensure a comfortable and high-quality viewing experience. Additionally, you can modify the color settings and white balance to suit your preferences.
Please check out the article linked below for more details on how to customize your app settings to achieve a full-screen view. Thank you for being a valued Samsung customer.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Apps are not full screen on Samsung phone
https://www.samsung.com/us/support/troubleshoot/TSG10004907/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love online shopping with my Fold 7 !
on April 9, 2026
Posted by: Lovetofly
[This review was collected as part of a promotion.] I truly can't imagine shopping online without my Galaxy Z Fold 7. The large screen makes shopping so fun. I can really view the items I'm shopping for without having to zoom in on each item for a close up view. I'm 62 years old and the normal screen on my old phone is makes it difficult for me to see what I'm shopping for. I just unfold my phone and I can see everything on the large vibrant screen. It's perfect for me. It's easy to use and the Galaxy AI feature makes finding an item so easy. I just circle the item I want to shop for. Whether it's a personal photo or a picture of something that I have found online I just circle it and Galaxy AI finds it for me. I love my phone and wouldn't choose any other. It's a beautiful phone. It fits perfectly in my hands and it's great for showing off photos of my grand children!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Final Form
on April 10, 2026
Posted by: Vulcan
[This review was collected as part of a promotion.] I love the feel of the devic in the hand, it's the most significant fold device to date. The camera features and Galaxy AI features just take it up another level. Can't reccomend enough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on April 11, 2026
Posted by: Oskrq503
[This review was collected as part of a promotion.] Awesome AI assistant.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Gaming it's amazing
Very good experience and battery long a great deal of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for business owners
on April 13, 2026
Posted by: Kushdon
[This review was collected as part of a promotion.] Between the battery life, the multiple screens, durability, and speed this is an all round good phone. I use it every day to multitask when handling my business. It's awsome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good multi tasking and amazing screen sizes
on April 13, 2026
Posted by: Senseicrispy95
[This review was collected as part of a promotion.] The phone is absolutely phenomenal when it comes to multitasking and ai capabilities. Galaxy AI along with other AI features work flawlessly. The internal screen crease has shown improvement from pervious models. This is a phone I 100% recommend for people who love bigger phones and flexibility.
Value
5
Written by a customer while visiting Samsung US