Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,276 Reviews)
Open Ratings Snapshot
Rating breakdown 7,276 reviews
5 Stars
5,992
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4 out of 5
4
I'm enjoying my Z Fold 7
on September 4, 2025
Posted by: JDBROWN1029
from Monrovia California
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Z Fold 7 is a good phone, but has some flaws. I haven't found a good case. The case Samsung makes is too slippery. The OS is finicky. The screen freezes randomly. Over time I hope more programs are optimized to make better use of the full screen size.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, JD! We appreciate your candid feedback and value your experience. It’s great to see that you find the phone good overall. We understand that you had some concerns about the case. While our cases are designed for protection, we know that finding the right level of grip is key to our customers. Please stay tuned as we continuously explore new designs that might better suit your preferences. Regarding the operating system and screen performance, we recommend checking for updates regularly. New software updates often include improvements that can enhance your experience and optimize app functionality, making full use of the Z Fold7's unique screen size. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So I guess I thought it was cool to fold
on September 4, 2025
Posted by: IRBaboon710
[This review was collected as part of a promotion.] I've been adjusting to the completely awesome differences between new 7fold and the S 25ultra. Most impressive thing is that there is nothing I'm
Aware of with the completly redesigned and noticeably larger front screen as well as the increased size W/H of the full screen mode. Not to provide tmi, but comparing 6vs 7 while folded shows this device is half the size of its sister device which is surprisingly a good bit of really complete and successful surprises that are not expected to make it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We appreciate your feedback and are glad to know you think the foldable design is cool and enjoy the differences compared to the S25 Ultra. Your comments about the larger front screen and the full-screen mode are exactly what we wanted to achieve with this fold. We know how important these features are for a great user experience, and it's nice to hear they are working well for you. It’s great that you noticed the size difference between the Fold6 and the Fold7. We designed the Z Fold7 to be more portable while still being powerful. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Foldable Phone
on September 3, 2025
Posted by: SJAM
Verified Purchase:Yes
Love the Fold 7, it’s the best Foldable right now.
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your review of the Galaxy Z Fold7, Sjam! We appreciate your honest feedback and are glad to hear you love your phone and think that it's the best foldable! The 8.0” Dynamic AMOLED 2X Infinity Flex Display really enhances the experience, providing vibrant colors and sharp details. The QXGA+ resolution and 120Hz Adaptive Refresh Rate make sure everything looks smooth and lively, whether you’re multitasking or enjoying media. Plus, with a peak brightness of 2600 nits, outdoor visibility is impressive, making it easy to use in bright sunlight. If you have any concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice1 Samsung!
on September 3, 2025
Posted by: Soji
Verified Purchase:Yes
Always a Samsung person, pleased with the fact that its slim, and easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GET ONE
on September 3, 2025
Posted by: Theo
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone. Love everything about it. The front screen is all i use. No need to open the fold. The picture quality is out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Save your money for the next one...maybe.
on September 3, 2025
Posted by: Shirley S
from Prescott valley, Arizona
Expertise:Intermediate
Verified Purchase:Yes
I feel like its delicate and clunky at the same time. Very overpriced and to me not much different in speed or resolution as my S22 Ultra.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 4, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Z Fold7, Shirley. We really appreciate hearing from our customers. We see that you had some concerns regarding the speed and resolution. We want to highlight that the Galaxy Z Fold7 is powered by the latest Snapdragon® mobile processor, which provides great speed and performance. It also features improved graphics for gaming, making your experience smooth and enjoyable. Additionally, the display is brighter and smoother than ever before. With a maximum brightness of 2600 nits and a refresh rate of up to 120 Hz, everything you do on the Z Fold7 looks amazing. We hope you continue to explore all the possibillities with your Z Fold7. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Product
on September 3, 2025
Posted by: Baskaran
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
It is a very light weight product and it was very easy to migrate from the old phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic cellphone in my daily usage. Light/handy
on September 3, 2025
Posted by: Jc Gators
from South dakota
Expertise:Intermediate
Verified Purchase:Yes
Nice and compy and hi tech cellphone in my daily used.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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