Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,275 Reviews)
Open Ratings Snapshot
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Best Phone Ever
on September 4, 2025
Posted by: Anonymous
from Buena Park , CA
Expertise:Expert
Verified Purchase:Yes
Great phone to use except the font size can't be controlled separately from cover and inside.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen size and light wieght
on September 4, 2025
Posted by: Shariq
[This review was collected as part of a promotion.] Super fast easy handling. When u take photo the picture are amazing very fast processor and super light in weight
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the fold.
on September 4, 2025
Posted by: Debbie T
from Hampton virginia
Expertise:Expert
Verified Purchase:Yes
I love my Fold 7.
This one is great.
This is my fourth one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ultra to Fold
on September 4, 2025
Posted by: Brandon
from USA
Expertise:Expert
Verified Purchase:Yes
Absolutely love the phone!! I can't tell just yet if it's a downgrade from my Ultra yet. I Can say I do miss my S-Pen but I did not use it enough to want to stay with the Ultra series. What makes this phone or sets it apart from others of course is the huge 8" screen. Light weight for a phone of its size. Great phone thus far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Brandon! We really appreciate your feedback about your experience so far. It’s great to see that you're enjoying the impressive 8-inch screen and the lightweight design, which makes it easy to carry around. While we know the S Pen is an important feature for many users, in this latest iteration, we focused on creating the lightest and thinnest Galaxy Z series experience yet. Our goal was to enhance portability without compromising on performance, so we hope you find that this phone meets your needs. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No s pen
on September 4, 2025
Posted by: Thomas
from Ohio
Expertise:Expert
Verified Purchase:Yes
I have gotten every upgrade of the zfold. Had i realized support for the spen was dropped, i would have gone to another phone.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Thomas. We appreciate your honest feedback and are glad you decided to try out this new Z Fold7. We understand how important the S Pen is for many users. While it’s still a part of our Galaxy lineup, our main focus with the Z Fold7 was to make it the lightest and thinnest version yet. We wanted to create a device that you can easily carry and use every day. Your comments about the S Pen support are valuable to us, and your experience helps us improve. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Fold 7!
on September 4, 2025
Posted by: BostonDrew
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I love this phone! Between the smooth transitioning with apps to all the multi-tasking I can do I can't get enough!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 4, 2025
Thank you so much for your wonderful review of the Galaxy Z Fold7, Drew! It's great to see how much you enjoy the smooth transitioning between apps and the seamless multitasking experience. Your feedback highlights just how important these features are for users like you. We’re proud to say that the Galaxy Z Fold7 introduces several innovations that set it apart from the Galaxy Z Fold6 and other foldable smartphones. The new 6.5" cover screen and the impressive 8" main screen, with its wider ratio, really enhance the multitasking capabilities you mentioned. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nicest phone I've owned yet!
on September 4, 2025
Posted by: John
from Phoenix Arizona
Expertise:Expert
Verified Purchase:Yes
Im.always carrying the latest greatest android phones, this is by far the best! Incant wait to see what samsung does next.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FINALLY!
on September 4, 2025
Posted by: Mgreeny
from Tampa Fl
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love this phone! I got the Mint and the color is stunning. I went from the 6 to the 7 and Im glad I did. I love the bigger screen. The battery life seems better than the 6 as well. I do like that they upgraded the camera. I do miss my s pen from time to time but it wasnt a deal breaker for me. It seems to be a bit tougher than my 6 was too. The phone is amazing and I absolutely love it. I highly recommend getting a foldable. Just make sure you add Samsung Care Plus. Its 1000% worth it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Mgreeny! We’re happy to see that you're enjoying the mint color and appreciate the larger screen and improved battery life. It’s great that you noticed the enhanced camera features as well. We understand that missing the S Pen can be an adjustment, but we’re glad it hasn’t impacted your overall experience. It's also great to know that you feel the Z Fold7 is more durable than the previous model. Your recommendation for Samsung Care Plus is appreciated! It truly offers added peace of mind for users. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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