Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,275 Reviews)
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Rose
from Atlanta, Georgia
Expertise:Expert
Verified Purchase:Yes
I upgraded from the Z Fold 5 to the Z Fold 7. Both phones are phenomenal, with cutting edge technology. The thinner profile of the 7 and the early adoption deals that Samsung offers with double storage drew me in to upgrading early. The 7 offers beauty and style matched with usability. Samsung's fold phones with Google's Android operating system are leap years ahead of everyone else. I plan to stick with this unbeatable line of cellular phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you, Rose. Thank you for sharing your thoughts on the Galaxy Z Fold7! We're so happy to see that you made the leap from the Z Fold5 to the Z Fold7. Your praise for the thinner profile and the early deals is truly appreciated. We designed the Z Fold7 to combine beauty with functionality, assuring that our users enjoy both style and usability in their daily lives. It’s great to see that you recognize the advancements we've made with the Z Fold series and how they stand out in the smartphone market. We're committed to pushing the boundaries of technology, and your feedback shows that we're on the right track. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. Thank you again for your insights and for being a valued part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all in one
on September 4, 2025
Posted by: Tatopp
[This review was collected as part of a promotion.] Great phone. The AI is working great, this z7 fold can do everything. Good camera, great screens and good battery
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're glad to see that you're enjoying the fantastic camera and impressive screens. It's great to know that the Galaxy AI features are meeting your expectations and that the battery life is making a positive impact on your experience. We also encourage you to try out the Audio Eraser feature, which can really improve your videos by removing unwanted background noise. With just a single tap in your Gallery, Galaxy AI detects and fine-tunes the audio for you. Plus, this feature is now available in even more apps, including Samsung Notes, Video Player, and Voice Recorder, making it super convenient. If you ever have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: J China
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Good phone light weight with bigger screen would never go back to a regular phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bartlett, IL
Expertise:Intermediate
Verified Purchase:Yes
Every year, phones get better, but the Samsung Galaxy Z Fold 7 breaks the mold—and stands out as one of Samsung’s most impressive innovations yet. From the moment I unfolded it, I knew I was holding something special.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Samsung Galaxy Z Fold7, Amitabh! We love to see that you feel it breaks the mold and stands out in the world of smartphones. It’s great to see that from the moment you unfolded it, you recognized its special qualities. That’s exactly the experience that we strive for! Your feedback is incredibly motivating, and we appreciate you taking the time to share your insights. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Z Fold 7 is a sleek, powerful foldable
on September 4, 2025
Posted by: Hugoamg
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely transformed how I manage my day. As an entrepreneur, I rely on its multitasking capabilities to run financial models, monitor logistics, and communicate with my team—all simultaneously thanks to its expansive foldable display. Streaming sports like La Liga matches is immersive, and the stereo speakers deliver crisp audio that enhances the experience. For movies and gaming, the refresh rate and vivid colors make it feel like a mini theater in my pocket.
What truly sets it apart is the integration of Galaxy IA, which intelligently adapts to my usage patterns. Whether I'm drafting business plans or switching between apps during meetings, the device feels intuitive and responsive. Battery life holds up well even with heavy use, and Flex Mode adds versatility when I’m on the go.
This isn’t just a phone—it’s a productivity hub, entertainment center, and creative tool all in one. Highly recommended for anyone who needs performance and flexibility in their daily routine.
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Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Hugoamg! It’s awesome to see how it has transformed your daily life as an entrepreneur. The multitasking capabilities and the expansive foldable display seem to be making a real difference for you as you manage financial models, logistics, and team communication all at once. We’re glad to see that you’re enjoying the immersive experience while streaming La Liga matches, and that the audio quality is enhancing your viewing experience. It’s also great to know that you feel like you have a mini theater in your pocket for movies and gaming! Your feedback about Galaxy AI adapting to your usage patterns is very helpful. We designed it to be intuitive and responsive, so it's fantastic that it meets your expectations. We also appreciate your feedback about the strong battery life and the flexibility of Flex Mode, making it a true productivity hub. If you have any concerns or need assistance with anything, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nothing like the previous models, much better!
on September 4, 2025
Posted by: Miriam CM
from Stuart, FL
Expertise:Expert
Verified Purchase:Yes
I am amazed by how thin it is! The older versions were bulky.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for your feedback, Miriam! We’re excited to see that you’re impressed by the thinness of the Galaxy Z Fold7. We've re-engineered it to be our slimmest and lightest Fold yet, making it easier to carry while still offering expansive screens inside and out. This truly is the Ultra experience, unfolded. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Indiana
Expertise:Expert
Verified Purchase:Yes
Great service but no oem unlock guaranteed this will be my last Samsung device
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Unfolding Excellence: A Revolutionary Leap with th
on September 4, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy Z Fold 7 is a game-changer in the world of foldable phones, boasting a stunningly thin and light design that's both durable and elegant. With its massive 8-inch inner display and 200MP primary camera, this device offers an unparalleled user experience, perfect for multitasking, gaming, and capturing life's precious moments. Although pricey, the Galaxy Z Fold 7 is a worthwhile investment for those seeking a cutting-edge smartphone that combines style, power, and innovation.
Written by a customer while visiting Samsung US