Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,275 Reviews)
Rating breakdown 7,275 reviews
5 Stars
5,991
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Best phone ever made
on September 6, 2025
Posted by: Berndabest
[This review was collected as part of a promotion.] This phone is more than a phone. It does everything I need pretty much. Makes my life easier. And galaxy AI, things get even better. I love Samsung phones, period.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
This Galaxy Z Fold Is Amazing I Really Really Love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ne Galaxy Z Fold 7
on September 6, 2025
Posted by: Carrie2469
[This review was collected as part of a promotion.] Galaxy AI is helpful in genrating information when needed.
Use for many different ways: work, entertainment etc.
Use for many different ways: work, entertainment etc.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tamta
Verified Purchase:Yes
So far I liked it , fast performance ok battery , a lot useful functions ..Small , but same time has a bigger screen to watch on it ..
Written by a customer while visiting Samsung US
Posted by: Sarvesh K
from Menifee, CA
Expertise:Expert
Verified Purchase:Yes
Phone is good, but the battery heats up frequently and turns of my camera while on a video call. Samsung should look into this issue.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Sarvesh. We appreciate your feedback about the battery heating up and the camera turning off during video calls. We understand how important it is to have a seamless experience, especially during important calls. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices operate best within a specific temperature range. It’s natural for devices to feel warm under certain conditions, like when charging or during heavy use, but we want to assure you that this generally does not affect the lifespan or performance of your device. If you notice that your device gets too warm, it could lead to some concerns. We recommend checking out this guide in the link attached to help keep your Z Fold7 at its normal operating temperature. If you continue to experience this or have any other questions, please don’t hesitate to reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Posted by: Stephen
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Great phone, love the form factor over the older generations. Feels great to use in the hands even with a case
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 5, 2025
Posted by: Joguill00
from Texas
Expertise:Intermediate
I have had my fold 7 for 1 month and absolutely love it. I have my S24 ultra still but have not wanted to use it since I received my fold 7. I immediately put a otterbox.com case on it to protect it. It is great no complaints.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US