Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,655 Reviews)
Rating breakdown 5,655 reviews
5 Stars
4,699
4 Stars
681
3 Stars
146
2 Stars
39
1 Star
90
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Not what I expected.
on March 30, 2026
Posted by: Angelbev21
[This review was collected as part of a promotion.] I initially loved the device because of the huge screen and the Galaxy AI features. Coming from a Samsung S24 Utra, the transition was seamless, except for not being able to use an SPen on the big screen. I eventually got a huge stylus and that helped, because I love to use paint by number apps. Slowly certain features started getting on my nerves, like not being able to set the phone on a flat surface, except front screen down, which i hate to do. I eventually had to get a case for it. Also, it was a little hard to open, especially since I don't have nails to dig into the crack to open it up when answering the phone. And yes, I know, I didn't have to do it but the main screen is a little smaller than an S24 and, with my disability, I need the bigger screen. All these things are adjustments on my part. Overall, it was a seamless transition from the S24 to the Fold7, from transference of data, set up, ease of use concerning the software and, the cameras, for as much basis they stuck out from the frame of the phone, took great pictures. The hinge is super sturdy, so there are no worries there. After a month of use, I've settled in with it anfcan enjoying the experience!
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hello Angelbev21,
Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing this detailed experience. The Galaxy Z Fold7 really shines with its immersive display and flexible design, and it’s great to hear the transition from your previous device felt smooth. The sturdy hinge and camera performance are definitely standout features, and it sounds like once everything settled in, it started to feel like home. We appreciate you sticking with it and sharing your journey. thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awsome
on March 30, 2026
Posted by: Branko5
[This review was collected as part of a promotion.] I use my galaxy for everything especially the A i I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never go back
on March 30, 2026
Posted by: LoveMyFold
[This review was collected as part of a promotion.] Love the fold. This is my third one and this time I bought one for my wife too. She loves hers too.
Galaxy AI helps her edit photos and helps me find files. The large display works great for both these jobs.
Galaxy AI helps her edit photos and helps me find files. The large display works great for both these jobs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall, I love everything about my phone!
on March 30, 2026
Posted by: Linds55
[This review was collected as part of a promotion.] The Galaxy AI feature of amazing and super accurate!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
they really improved the weight and size
on March 30, 2026
Posted by: phoneuser
[This review was collected as part of a promotion.] I love using this phone to play games and read books. The full screen helps with my bad eyes and the weight has improved since the old versions and doesn't hurt my wrist when holding it for long periods.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on March 30, 2026
Posted by: Wendyalyce
[This review was collected as part of a promotion.] I love my Fold 7. I upgraded from the Fold 5 and am really happy with the upgraded Galaxy AI. Folding out to a small tablet is great for email, editing photos, work and games. The camera is amazing. People are always asking me to take pictures events because they look so good and are even better after editing. I'm really looking forward to taking it on our trip to Hawaii.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Z Fold 7.
on March 30, 2026
Posted by: Bexx16
[This review was collected as part of a promotion.] I love my Z Fold 7. It's been everything I need. I like to watch videos a lot. I love how I can open it up to watch on a bigger screen. I love the AI. It helps a lot. I only have 2 things I wish were different. I really wish the camera was as good as the Galaxy ultras. I love taking pics of the moon, stars etc.. The Fold only magnifies X 30. I also wish they didn't stop with the S pen in this series. Other than that, this phone is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty . Much nailed it
on March 30, 2026
Posted by: Lovetoride
[This review was collected as part of a promotion.] This device delivers almost everything I want in a smart device. The cover screen is an excellent size, and when folded, the phone feels just the right thickness. Unfolded, the main display is impressively large and incredibly vibrant, making everything look sharp and immersive.
Using this phone brings back the excitement I felt as a kid receiving a present I really wanted. Performance-wise, it’s fast and responsive, everything opens and loads smoothly without any lag. The multitasking experience is especially impressive; being able to run two apps side by side is incredibly useful and feels seamless.
Samsung’s Galaxy AI features further enhance the experience by offering helpful insights exactly when needed, making the device feel more intuitive and user-friendly overall. Love this device!
Value
5
Written by a customer while visiting Samsung US