Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: LRP1
from Stamford, CT
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my phone, I learned a lot using this phone. It's like having a mini tablet with lots of screen space to do other things while playing games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 9, 2025
Hi LRP1,
We’re so glad you love your Galaxy Z Fold7. The ability to have a wider screen is definitely a game-changer. Thanks for choosing Samsung.
-Ty
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We’re so glad you love your Galaxy Z Fold7. The ability to have a wider screen is definitely a game-changer. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Washington
Expertise:Expert
Verified Purchase:Yes
Best phone i have ever had for work and play. For cloud gaming and sales
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Edgar! We’re so glad to see it’s been the best phone you've ever had for your work and play, especially for cloud gaming and sales. The Z Fold7 features the most advanced next-gen Snapdragon® mobile processor, which makes everything run smoother. You can expect 38% faster processing, 26% smoother graphics, and 41% quicker AI capabilities compared to the Galaxy Z Fold6. This really improves your gaming and viewing experience! If you have any questions or need support, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Oat S
Verified Purchase:Yes
I've always had a Samsung phone since the galaxy S4. Soon as I purchased the fold 3, I fell in love with the folding devices. I had the the fold 4, 6 and the 7. The evolution of this device is amazing. It gets better every time. This Fold 7 is best phone I've had so far. Cheers Samsung.
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! We’re proud to see that you’ve been a dedicated Samsung user since the Galaxy S4 and that your journey through our folding devices has been so positive. It’s awesome to know that you fell in love with the Fold series, and we appreciate your feedback on the evolution of these devices. We strive to make each model better, and it’s great to see that you think the Fold7 is the best phone you’ve had so far. Your enthusiasm for our devices truly inspires us! If you ever have any concerns or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Olly
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I luv the functionality of it, it is like an extension of a computer, I can get my work done in no time in it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your review of the Galaxy Z Fold7, Olly. We appreciate that you love its functionality and see it as an extension of your computer. Your experience highlights how the Fold series blends the convenience of a mobile device with the capabilities of a computer. If you haven't tried it yet, we encourage you to explore the drag and drop feature. This feature really enhances efficiency by allowing you to move images and text seamlessly between apps. For example, you can easily drag an image from an email into a PowerPoint presentation or transfer a paragraph from a Word document into a text message with just one motion. It’s a game changer for getting work done more smoothly. If you have any concerns or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ramy Ragab
from New York
Expertise:Expert
Verified Purchase:Yes
Honeslty one of the best phones iv had with SAMSUNG IN A WHILE
Features
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Ramy! We appreciate your feedback and are glad to see that you consider it one of the best phones you've had from Samsung in a while. In today's fast-paced world, having a pro-level camera truly makes a difference. The Galaxy Z Fold7's 200MP main camera takes stunning photos with a 44% larger image sensor, providing sharper images and more detail than its predecessor, which was already impressive. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: BillFromMilwaukee
Verified Purchase:Yes
Counterintuitively, it may be too thin. The lens sticking out makes it wobbly even in a case.
I love the fact I no longer need to carry both my eReader and my phone. When open, it replaces my Kindle.
I love the fact I no longer need to carry both my eReader and my phone. When open, it replaces my Kindle.
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Bill! We’re glad to see that you appreciate its convenience, combining the features of an eReader and phone in one device. The Galaxy Z Fold7 is perfect for reading. Whether folded or unfolded, it truly exceeds expectations. With its expanded 21:9 Cover screen, it is easier to hold than ever, and the Main Screen spans an impressive 8 inches, giving you the most expansive screen on a Galaxy phone. We hope you continue to have a great experience with your Z Fold7. If you have any questions or concerns, feel free to reach out to us at Samsung Support. Happy reading! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Failed in the first month
on September 10, 2025
Posted by: CBERG
from Centennial Co
Expertise:Intermediate
The inside screen, stop working and the 5G worked intermittently. It's my wife's phone. She has cancer.The repair scenario is a nightmare.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, September 11, 2025
Thank you for your feedback about the Galaxy Buds3 Pro, Mely! We take pride in offering the best buds in the market and want to help turn your experience around. The Galaxy Buds3 are designed as open-type buds, which means they don't have ear tips like canal-style earbuds. To use them, simply place them in your ears; you'll see directional marks at the bottom: an L for the left bud and an R for the right. Insert the R bud into your right ear, R facing you, and the L bud into your left ear, L facing you. Angle the buds slightly so that the microphone points towards your mouth, not straight down. You can adjust their fit by rotating them forward or backward until they feel comfortable. To enhance your audio experience, we recommend trying out the Equalizer on the Wearable app. This way, you can personalize your buds' settings to sound the way you prefer them. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Wdisty
from Rock Springs GA
Expertise:Expert
Verified Purchase:Yes
Phone is very smooth and well designed. Only need the pen feature back. I would take a thicker phone for that. Please make another version.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, September 11, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, WDisty. Your insights are crucial as we continue to make changes and improvements. We love to see that the phone has performed smoothly and that you're happy with the design. We also appreciate you sharing how you feel about this version not having an S Pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. Once again, we appreciate your feedback, and if you ever need anything at all, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US