Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The Folding phone for everyone
on September 15, 2025
Posted by: FoldableGuy2020
[This review was collected as part of a promotion.] The Galaxy Fold 7 is the foldable phone everyone has been waiting for. I use it every day for work and it delivers on all fronts. The redesigned front screen makes it easier to use without unfolding, which has changed how often I rely on it.
Galaxy AI takes the experience further. I use it for photo editing, writing, and even call features. The integration feels natural and saves me time.
Samsung has finally nailed the formula. This is the best foldable in the US, period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It folds in half
on September 15, 2025
Posted by: Noname
[This review was collected as part of a promotion.] It folds in half but I wouldn't trust the screen in the long run
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great work phone with case
on September 15, 2025
Posted by: mikeysamples
[This review was collected as part of a promotion.] To be able to take such great pictures in Low light areas and open the screen to zoom i to electrical drawings are a godsend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung fold 7
on September 15, 2025
Posted by: Cates718
[This review was collected as part of a promotion.] Galaxy Ai feature is easy to use. Testing and calling using Galaxy Ai is a breeze. Thank you samsung for making my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7 is my first Foldable and I Love It
on September 15, 2025
Posted by: Usarunner
[This review was collected as part of a promotion.] The Galaxy Fold 7 is the perfect phone that I was looking for. The outer screen is just the right size. The inner screen just blows me away every time I unfold the screen. I use the galaxy fold for gaming, reading books/comics, and watching TV/Movies. The Galaxy AI is also really good. There are so many other hidden features of this phone to I can't wait to find. This is the best purchase I ever made for a phone and I am never going back to a normal slab phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Uncle Gary
from Dallas Texas
Expertise:Intermediate
Verified Purchase:Yes
I was hoping for a thinner phone with better cameras. The phone IS thinner but the lenses stick out so the case has to be the sane size or it won't lay flat. The zoom camera is still very grainy at low light. I try to video a band in a bar age the quality isn't great.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Gary! We really appreciate your feedback on the phone's design and camera performance. We’re glad to see that you find the phone thinner, but we noticed your concerns about the camera lenses sticking out. This design choice helps accommodate advanced camera technology, but we appreciate your insights about how it can affect how the phone lies flat in certain cases. Regarding the low-light performance with the zoom camera, we suggest trying out our Nightography feature. This feature captures brighter and more detailed photos and videos in low-light settings. To use it, open the Camera app, choose your desired mode (Photo or Video), and tap Capture when you’re ready. The Night icon (the moon) will be enabled automatically, enhancing your videos for a better experience. The ProVisual Engine works by using multi-frame processing and optimized frame rates to ensure your photos and videos come out clear and vibrant, even in those challenging lighting situations at the bar. To learn more about what your Z Fold7 camera is capable of, please be sure to check out the link attached. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10006879/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, but still nice.
on September 15, 2025
Posted by: Kevin
from Dallas, TX
Expertise:Expert
I previously had the Z Fold 5, and skipped the 6 because I didn't see much reason to upgrade. The 7 is nice, I love the thinness and the weight. However, Samsung REALLY missed the mark by keeping the cameras vertical, instead of horizontal like the Pixel. The phone never sits flat on any surface because it constantly rocks back and forth, and putting a magsafe case on this phone makes almost all accessories impossible to line up correctly because they hit the camera bump. I think if they rotated the camera setup 90 degrees to the top of the phone, they would have had MUCH better end result. Here's to hoping they make that change in the Fold 8.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very light, and the size of the internal and exter
on September 15, 2025
Posted by: van1983
[This review was collected as part of a promotion.] The new fold7 is really perfect, the screen is excellent, it is a perfect one.
Value
5
Written by a customer while visiting Samsung US