Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,669 Reviews)
Rating breakdown 5,669 reviews
5 Stars
4,707
4 Stars
685
3 Stars
147
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Super powered device
on March 30, 2026
Posted by: Rossr1211
[This review was collected as part of a promotion.] Easily the most advanced phone I've ever used. Constant satisfaction and learning new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best its been yet.
on March 30, 2026
Posted by: Profscreweyes
[This review was collected as part of a promotion.] I have owned a few folds now, and although I've enjoyed them, I ultimately wound up going back to the ultra flagship models. I loved the screen, but it didn't feel properly optimized in previous generations.
All of that is gone with the z fold 7. It's easily the best they've made yet, and I think they finally nailed the little details that make it stand out. From the task bar, making switching apps so easy it's hard not to, to the smooth feel of the hinge, it's near perfect. Wouldn't mind a slightly bigger battery, but coming from the s26ultra, it's really not that much less, enough to get me through the day, even using the inside screen most of the time.
Once you add the galaxy Ai and all of its features, this phone issues untouched by any other device on the market. Love using the galaxy Ai to make custom lock screens with perfectly placed clocks, and to touch up pics in my gallery. I also use galaxy Ai to translate at work, which has made my life so much easier. Paired with my galaxy watch 8, it's the perfect combination of devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hard lesson learned
on March 30, 2026
Posted by: Angel0709
[This review was collected as part of a promotion.] My device after only having it for 6 months started to malfunction, my calls would drop, could not call out, the web would not work or would work super slow, the device was always hot. Then when I would go to open my phone the crease started to Crack
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hello Angel0709,
Thank you for sharing your experience with the Galaxy Z Fold7. The foldable design offers a unique and immersive display, and your feedback highlights the importance of long-term reliability for everyday use. If you're experiencing dropped calls or slow internet, it could be related to your network connection. I recommend checking with your carrier to rule out any potential service outages or concerns with your subscription.
Additionally, if your device is getting warm, it may be due to the phone searching for network bandwidth to complete tasks. If you notice these issues occurring, please reach out to our Samsung Support Team for assistance.
Regarding the crease on your device, the durability of the Galaxy Z Fold7 has been significantly improved to withstand wear over time. If the device is not functioning properly, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period.
We also offer the option to add Samsung Care+ on eligible devices, providing extended protection and additional support. As we release new generations, Samsung continues to enhance the foldable category. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The foldable design offers a unique and immersive display, and your feedback highlights the importance of long-term reliability for everyday use. If you're experiencing dropped calls or slow internet, it could be related to your network connection. I recommend checking with your carrier to rule out any potential service outages or concerns with your subscription.
Additionally, if your device is getting warm, it may be due to the phone searching for network bandwidth to complete tasks. If you notice these issues occurring, please reach out to our Samsung Support Team for assistance.
Regarding the crease on your device, the durability of the Galaxy Z Fold7 has been significantly improved to withstand wear over time. If the device is not functioning properly, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period.
We also offer the option to add Samsung Care+ on eligible devices, providing extended protection and additional support. As we release new generations, Samsung continues to enhance the foldable category. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods
on March 30, 2026
Posted by: Rossr1211
[This review was collected as part of a promotion.] These are great sound quality is amazing and is worth investment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Galaxy Z Fold 7
on March 30, 2026
Posted by: Tweety
[This review was collected as part of a promotion.] This is one of the best phones that you make. I make daily inspirational cards, this phone makes the task easier. I'm not stuck at a desk nor do I have to have my laptop with me everywhere. I can work on details. This is just great. In fact, I am always showing photos on my phone to others and they are so amazed when I open it. I have had many people ask where they can get the phone. The only thing I'm not happy with is the fact that I don't have my stylus anymore. That's the only downside.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 30, 2026
Posted by: Jimidrix
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 for a while now, and I can confidently say it’s one of the most impressive smartphones I’ve ever owned. Samsung has really refined the foldable experience—everything feels smoother, more durable, and more practical for everyday use.
The display is absolutely stunning, whether it’s folded or fully opened. The larger inner screen makes multitasking incredibly easy, and it genuinely feels like having a tablet in your pocket. Watching videos, browsing, and even working on the go is a completely different experience compared to a standard phone.
Performance-wise, the Z Fold 6 is fast and responsive. Apps load quickly, switching between them is seamless, and I haven’t experienced any lag even when running multiple apps side by side. The battery life has also been solid for me, lasting through a full day of regular use.
I also appreciate the build quality—Samsung has clearly put effort into making this device feel premium and sturdy. The hinge is smooth, and the overall design feels sleek and modern.
Overall, the Galaxy Z Fold 6 is a game-changer. It’s perfect for anyone who wants cutting-edge technology combined with real productivity benefits
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on March 30, 2026
Posted by: Harleyman36
[This review was collected as part of a promotion.] I have no issues with it. It has go graphic. The battery last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone
on March 30, 2026
Posted by: Dcalkilla
[This review was collected as part of a promotion.] The Galaxy ZFold 7 is the best phone in the world nothing compares to it. It has the best features 200mp camera and what other phone folds out to a tablet.
Value
5
Written by a customer while visiting Samsung US