Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,670 Reviews)
Rating breakdown 5,670 reviews
5 Stars
4,708
4 Stars
685
3 Stars
147
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Excellent screen size both inside abd out
on March 30, 2026
Posted by: Fbtenor
[This review was collected as part of a promotion.] I really love my Z Fold 7! This is the 4th Z Fold series I've owned and there are many things that make the 7 series stand out from the others.
The first being the exterior screen. This is the first model that I felt like the exterior screen was large enough to be useful. I hardly used previous models with the phone closed becaue it was too small to see, hold in my hand and they felt like a real downgrade from other phones. The model 7 however feels great and more like a premier phone.
The interior screen also has a great look, it is bright and is great for watching movies and scrolling social media.
I can spend several hours a day using my phone and with the Extra Dim mode and Eye Comfort Shield, even using the phone in the dark is easy on the eyes and comfortable.
I haven't opened my laptop in months because my Z Fold 7 is so useful. Everything from the aforementioned social media and video to documentation and emails.
There isn't anything I have to use a computer for that I can't do on my Z Fold 7!
The first being the exterior screen. This is the first model that I felt like the exterior screen was large enough to be useful. I hardly used previous models with the phone closed becaue it was too small to see, hold in my hand and they felt like a real downgrade from other phones. The model 7 however feels great and more like a premier phone.
The interior screen also has a great look, it is bright and is great for watching movies and scrolling social media.
I can spend several hours a day using my phone and with the Extra Dim mode and Eye Comfort Shield, even using the phone in the dark is easy on the eyes and comfortable.
I haven't opened my laptop in months because my Z Fold 7 is so useful. Everything from the aforementioned social media and video to documentation and emails.
There isn't anything I have to use a computer for that I can't do on my Z Fold 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has such great features!
on March 30, 2026
Posted by: Love2game
[This review was collected as part of a promotion.] I love using my phone for everyday things! If I ever have a question I always ask my galaxy AI and I've learned that if I see an outfit that I love all I have to do is circle it and galaxy ai shows me where I can find it! I love using my new phone to play video games! All I have to do is open my fold and with the bigger screen is makes gaming easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can't buy a different phone!
on March 30, 2026
Posted by: Lowedown1
[This review was collected as part of a promotion.] Once you buy the fold you can't go back to a regular single display! I use both the front and foldable screens every day. I read and trade stocks and options all day. If I have to leave my desk I have my mini setup with me which I've found with the fold series. Great product... And rest assured I'll be purchasing the fold 8 when it is released!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 30, 2026
Posted by: Marlena
[This review was collected as part of a promotion.] I used my device for everything and it works excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic device. Love the weight too.
on March 30, 2026
Posted by: Kj0435
[This review was collected as part of a promotion.] I love my galaxy z fold 7. It is much lighter then my s24 ultra. It has a great screen. I think caneras could be better and the swipe to capture function isnt great. But I love having the bigger screen. Battery life is good. The AI features are awesome too. I love being able to remove items from pictures. I use my phone to watch videos, read emails, research anything I need information on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and I love the multitasking
on March 30, 2026
Posted by: Garcia7
[This review was collected as part of a promotion.] I use my device for many things. What I live most about my device is the multitasking features which allow me to have multiple pages up to allow research and note taking. The added Ai features are amazing in helping me plan out my day and even develop gym routines for my busy life. Being able to adjust messages on the fly with AI has been a life saver. I love playing games on my Z7 Fold. The added screen space allows me to fully immerse myself in my games. Currently playing the division.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a great fold
on March 30, 2026
Posted by: Dragonfire79
[This review was collected as part of a promotion.] I love my zfold 7. It is almost as amazing as the S25 ultra. The screen is amazing love having the ability to have a large screen. The camera is finally something they decided is important (literally why I buy phones sometimes). The camera still needs some work though. If im paying such a huge price I should get the ultra camera. I should have the same telephoto lense or better. Also this phone is the perfect phone for a stylus more so than the ultra. Why would this be the phone you don't have it on? I also wish it was somehow easier to take photos with the main camera. Overall this phone has been amazing it has made me want to come back "into the fold".
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen wont last.
on March 30, 2026
Posted by: Mausan
[This review was collected as part of a promotion.] I do not recommend this phone bad screen design wont even cover under warranty repair.
Value
2
Response from Samsung USBy R&R, April 1, 2026
Hello Mausan,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Its innovative design provides a unique experience, and your feedback highlights the importance of durability and long-term performance for users. We know how frustrating it can be when your device screen doesn’t work as expected.
Please note that we offer the option to add extra coverage with Samsung Care+ on eligible devices. This program provides extended protection and additional support. We have also partnered with uBreakiFix as an authorized repair location for Samsung users. Feel free to visit any location to have your phone assessed and to ask about repairs. More information will be linked below.
We value you as part of the Galaxy community. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Z Fold7. Its innovative design provides a unique experience, and your feedback highlights the importance of durability and long-term performance for users. We know how frustrating it can be when your device screen doesn’t work as expected.
Please note that we offer the option to add extra coverage with Samsung Care+ on eligible devices. This program provides extended protection and additional support. We have also partnered with uBreakiFix as an authorized repair location for Samsung users. Feel free to visit any location to have your phone assessed and to ask about repairs. More information will be linked below.
We value you as part of the Galaxy community. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US