Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,254 Reviews)
Open Ratings Snapshot
Rating breakdown 7,254 reviews
5 Stars
5,973
4 Stars
945
3 Stars
186
2 Stars
51
1 Star
99
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Folding Innovation That Fits Your Life Perfectly
on September 15, 2025
Posted by: TechShopper
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Z Fold 7 for a few weeks now, and it's honestly a game-changer for how I handle my day. Folded up, it's slim and pocket-friendly, like any regular phone, but snap it open and you've got this awesome 8-inch screen that turns it into a mini tablet—perfect for juggling emails, videos, and notes without breaking a sweat.
The hinge feels solid and clicks just right, and the displays are crisp and bright, with barely any crease to bug you. Multitasking is smooth as butter; I love splitting the screen for work or binge-watching. Performance flies through games and apps, and those Galaxy AI tricks, like quick photo edits, are surprisingly handy.
Cameras are sharp in good light, though low-light shots could be a tad cleaner. Battery holds up all day, even with heavy unfolding, and the software feels tailored just for this form factor—intuitive and up-to-date.
Overall, it's a fresh take on phones that makes you wonder why we ever settled for less. If you're into versatile gadgets, this one's a winner, minor camera tweaks aside.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on September 15, 2025
Posted by: Baybear38
[This review was collected as part of a promotion.] I love my Fold 7 with the new Galaxy AI. As a podcaster, this device has been a wonderful tool in helping me get my content out to the platforms, especially the AI, which is a lifesaver. I use it to help me come up with SEO NLP titles and descriptions for my content. Honestly, I was worried about coming back to the Fold series due to the issues I had with the Z Fold 3, but I am so joyful to know my worries were unfounded. Keep up the great work, Samsung; you have a loyal customer in me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many features
on September 15, 2025
Posted by: William
[This review was collected as part of a promotion.] The camera is so excellent...great pics and videos. Also when phone is folded open the screen size is impreasive. Quality of screen picture is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 7 review
on September 15, 2025
Posted by: Izzy1o
[This review was collected as part of a promotion.] Coolest phone so far, not fond of the ai features, but overall very impressive
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its so thin and light.. I love the screens
on September 15, 2025
Posted by: 3starblills
[This review was collected as part of a promotion.] I love using the galaxy a.i when im drawing pictures or editing photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Amazingly thin and performs very well.
on September 15, 2025
Posted by: ThatkidJay
[This review was collected as part of a promotion.] It is perfect for the daily. You can unfold the phone and enjoy watching videos, movies, or even playing mobile games. Battery life is exceptionaly good for being a really thin device.
My only complain with the device is after owning it for 3 weeks my screen starts flickering when unfolded and most of the time I get a dead blank/ black screen on the left half.
I really love this device and hopefully samsung get get this issue fix and make the Fold more reliable.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamSeptember 15, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Jay! We’re glad to see that you love the phone and appreciate the performance and battery life. To help with the screen flickering, we recommend checking for any updates on your phone, as these can improve performance. It’s also a good idea to restart your device and inspect it for any physical damage. Remember, your Galaxy Z Fold7 comes with a 12-month limited warranty for any manufacturer’s defects. You can also consider adding Samsung Care+ for extended coverage and support. If you still experience any concerns, please reach out to Samsung Support. We want to ensure you have the best experience possible moving forward! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great innovation.
on September 15, 2025
Posted by: Lovethephone
[This review was collected as part of a promotion.] A great innovation, that what I feel like every time I use that phone. I'm kind of person that use simple phone, but this time I want to try something different. In the palm of my hand hold this great technology, great innovation. I'm a simple guy so I don't use AI much, but i'm sure it work great. I know for sure that I don't use the full potential of the phone. Watch alot of video, shopping, pictures, and games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
OVERALL GREAT PHONE
on September 15, 2025
Posted by: AAKEEM
[This review was collected as part of a promotion.] Absolutely amazing, great feature and camera is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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