Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,676 Reviews)
Rating breakdown 5,676 reviews
5 Stars
4,711
4 Stars
687
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Sweet phone, everyone should buy thus device . T
on March 20, 2026
Posted by: Slacker313
[This review was collected as part of a promotion.] This phone is a great t concept. It fits nicely in pockets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product of the future
on March 20, 2026
Posted by: Shellrossi
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a great phone. The many features along with the AI are easy to use. The phone is very customizable and feels great. The outside screen is a great size. The inside screen is big enough to watch videos in a clear picture. I love the fact that you can open the screen half way & use it as a mini laptop. The camera is so clear & the videos look amazing in HD. Overall it's a great phone. I love my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True flagship
on March 21, 2026
Posted by: Edmac812
[This review was collected as part of a promotion.] The large screen makes viewing so much easier but being able to fold it up makes it so portable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Fold 7
on March 21, 2026
Posted by: Mitch2
[This review was collected as part of a promotion.] Say I love the new camera on the Fold 7. And all the enhanced new features. I had my fold 3 for 4 years. Samsung I've been a loyal customer for over 15 years best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone has vibrant colors and quality. I
on March 21, 2026
Posted by: Jarhead89
[This review was collected as part of a promotion.] I enjoyed the new ai emoji builder, it was fun.
I use my ZFold7 for both work and home. I can see high quality video at work for troubleshooting and enjoy the large screen at home for sports and YouTube.
This is my second ZFold from Samsung and I absolutely love them.
My only complaint is that they got rid of the stylus.
I use my ZFold7 for both work and home. I can see high quality video at work for troubleshooting and enjoy the large screen at home for sports and YouTube.
This is my second ZFold from Samsung and I absolutely love them.
My only complaint is that they got rid of the stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone I didn't know I needed and it's amazing!
on March 21, 2026
Posted by: Flossy39648
[This review was collected as part of a promotion.] The ZFold7 is more than I ever imagined it would be. I took a chance at something new and very different and I am not disappointed whatsoever. My husband has always gotten the newest Samsung S whatever is the newest and best and really questioned my choices when he asked which new phone I'd choose if I got one of my choice...I took a long look at several different phone reviews and specs etc. Now, he has been really complimenting mynew Zfold7 and how he can't believe how much he actually loves it even though he just got the newest Galaxy that he pre-ordered just to be the first 😀 Thank you Samsung for making amazing devices for people of all ages and stages of life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, lots of features!
on March 21, 2026
Posted by: Ghetitnow
[This review was collected as part of a promotion.] My new Galaxy z fold 7, is an invaluable tool, I use it daily for my personal use and also work. It was quite easy to add and verify most of my accounts when I switched to this phone. Samsung pass made it easy to save my passwords safely. Bringing over all my applications from old phone worked seamlessly. I'm now discovering that I can save my store cards, passwords, and even my boarding pass in samsung wallet, which is very convenient and safe. This phone's new UI is quite intuitive and so many features I'm still learning how to use. I love how I can use the phone closed or opened to answer calls and love all the screen area space to browse through websites, apps, or view videos. The phone camera takes very clear photos and videos even in dim settings and the phone calls are clear and music sounds awesome, oh and the Galaxy AI goes to work and ready when it's needed, which I'm using regularly to keep me informed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone glitches on keyboard
on March 21, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] Glitches on keyboard takes forever to text on either app or regular messaging tried resetting and factory reset and still nothing
Value
3
Response from Samsung USBy R&R, March 23, 2026
Hello Galaxyuser,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold7 is designed to enhance multitasking, communication, and productivity using its larger display. The on-screen keyboard is a crucial component for interacting with your Galaxy phone or tablet, allowing you to reply to messages, search the web, and perform other important tasks.
If your keyboard isn't working or is unresponsive, it's important to resolve the issue quickly. Here are some steps you can take:
1. **Use the Default Keyboard:** Ensure you are using the default Samsung Keyboard.
2. **Clear the Cache:** This can help improve performance.
To clear the keyboard’s cache and data, follow these steps:
- Navigate to **Settings**.
- Tap on **Apps**.
- Tap the sort icon and enable **Show system apps**.
- Select **Samsung Keyboard**.
- Tap **Force stop** and confirm by tapping **OK**.
- On the same screen, select **Storage**.
- Tap **Clear data** and then confirm by tapping **Delete**.
Please note that this action will erase all your keyboard settings, including saved words.
Many Galaxy users also explore customization options to enhance their typing experience. For more information on keeping your keyboard functioning smoothly, please check out the article linked below. Thank you for being a valued member of the Samsung community.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold7 is designed to enhance multitasking, communication, and productivity using its larger display. The on-screen keyboard is a crucial component for interacting with your Galaxy phone or tablet, allowing you to reply to messages, search the web, and perform other important tasks.
If your keyboard isn't working or is unresponsive, it's important to resolve the issue quickly. Here are some steps you can take:
1. **Use the Default Keyboard:** Ensure you are using the default Samsung Keyboard.
2. **Clear the Cache:** This can help improve performance.
To clear the keyboard’s cache and data, follow these steps:
- Navigate to **Settings**.
- Tap on **Apps**.
- Tap the sort icon and enable **Show system apps**.
- Select **Samsung Keyboard**.
- Tap **Force stop** and confirm by tapping **OK**.
- On the same screen, select **Storage**.
- Tap **Clear data** and then confirm by tapping **Delete**.
Please note that this action will erase all your keyboard settings, including saved words.
Many Galaxy users also explore customization options to enhance their typing experience. For more information on keeping your keyboard functioning smoothly, please check out the article linked below. Thank you for being a valued member of the Samsung community.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US