Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,198 Reviews)
Rating breakdown 7,198 reviews
5 Stars
5,927
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The z fold 7 is a game changer!
on September 15, 2025
Posted by: Doctormackdoom
[This review was collected as part of a promotion.] I had the z fold 4,5,6 and now 7! This is hands down the best of the best . Nothing comes close it's so flawless and sleek
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 4th and Favorite Z-Fold
on September 15, 2025
Posted by: SWaugh
[This review was collected as part of a promotion.] This is my fourth and my favorite Samsung Z-Fold phone. I love the new features, especially Galaxy AI that helps my make my day easier while helping me stay organized. I love the fast processor and how thin they made the it. I also love the color blue that they chose to use. I love the Z-Fold phone because it gives me the opinion to have a small phone while it's closed or a small table size phone when it's open, which allows me to view documents much easier at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive foldable with room to improve
on September 15, 2025
Posted by: StrangerInWinden
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold7 for both work and personal use, and it’s been an impressive device overall. The dual screens are the highlight, the large inner display makes streaming movies, multitasking, and even handling work documents much easier, while the outer screen is perfect for quick everyday tasks. Despite having two screens, the phone still feels lightweight and easy to carry, which is a big plus.
Galaxy AI has also made a difference in my daily routine. Features like text summarization and translation are handy for work, and the smart suggestions save time when multitasking between apps. It feels like a step forward that really complements the large display.
That said, there are a few areas where I’d love to see improvements. The phone really should support the S-Pen. With such a big inner screen, note taking and sketching would be natural and very useful, but the lack of support feels like a missed opportunity. Battery life could also be stronger, with two displays in use, the current battery sometimes struggles to last a full day. Lastly, the body could use better durability. The foldable design makes cases a bit awkward, and the device tends to pick up dents and scratches more easily than I’d like.
Overall, the Galaxy Z Fold 7 is a powerful phone with amazing screens, lightweight design, and helpful Galaxy AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product pairs effortlessly to my Samsung
on September 15, 2025
Posted by: Jambroni
[This review was collected as part of a promotion.] I like how I can ask galaxy AI and get a indept answer and options on how I want to proceed or if I want something else. I really feel like the galaxy buds 3 is the best options for ear buds . Its so clear and has good range if I am not next to my phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality Product
on September 15, 2025
Posted by: Biggie
[This review was collected as part of a promotion.] Had previous models of device, new upgrades and features just make the product better. Only negative is over time main screen will crease badly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my fold. Easy navigate, large screen
on September 15, 2025
Posted by: 2810794
[This review was collected as part of a promotion.] I love love ❤️ my galaxy fold. It's a blessing to my aarp community. My second device! I would buy again and again!
Value
5
Written by a customer while visiting Samsung US
Posted by: Russ
Expertise:Expert
Verified Purchase:Yes
No external card support, no pen feature, inner screen doesn't last more than a year, planned obsolescence
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Russ. We truly appreciate your honest feedback. While the S Pen is a valuable part of the Galaxy lineup, our top priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We aimed to maximize portability, which we believe is key for this generation of devices. Regarding the durability of the screen, the Cover Screen on the Galaxy Z Fold7 has been upgraded with Corning® Gorilla® Glass Ceramic 2, which provides a more durable display while maintaining excellent clarity. This is the first Z Fold model to feature this innovative glass. Additionally, the back glass is made of Corning® Gorilla® Glass Victus® 2, ensuring high durability. The Galaxy Z Fold7 is also IP48-rated for water and dust resistance, enhancing its reliability in everyday situations. We want to assure you that Samsung offers a 12-month limited warranty for manufacturer's defects. You can also explore Samsung Care+ for additional coverage on eligible devices, which provides extended protection and extra support. To enhance your storage experience, we encourage you to utilize Samsung Cloud. This service provides a secure way to back up your data and access it across your devices, helping you make the most of your device's storage capacity. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable phone out there
on September 15, 2025
Posted by: Bharath
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 refines the foldable experience with a slimmer, lighter design, brighter dual displays, and powerful Snapdragon 8 Elite performance, while its 200MP camera delivers sharp, AI-enhanced shots. What truly sets it apart is Galaxy AI, which brings smart tools like real-time translation, photo editing with generative fill, noise-free audio transcription, and productivity boosts like Writing Assist. Though heavy AI use can impact battery life and the price is steep, the Fold7 feels like Samsung’s most polished foldable yet—ideal for multitaskers and creators who’ll actually take advantage of its AI superpowers.
Value
5
Written by a customer while visiting Samsung US