Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,196 Reviews)
Rating breakdown 7,196 reviews
5 Stars
5,925
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The Fold 7 is perfect for those who are Deaf users
on September 15, 2025
Posted by: DeafRubicon1982
[This review was collected as part of a promotion.] The live transcribe app on the phone works wonders when needing to understand what a hearing person is saying.The voice to text shows on the screen what is being said. The Deaf user could type in their response to the hearing person.
I am able to download a video phone app on the phone. The video call of the other person shows nice and clear, easy to watch what the other Deaf person is signing to me. No lagging during the video calls at all. Other people on the line have told me they are able to see me clearly, no freezing at all.
I sometimes use Zoom for meetings on my Fold 7. I am able to view closed captioning, click on the links shared in the zoom meetings and still view the video of who is presenting a topic during the interview. I get a lot of documents to sign in my emails, I am able to open my emails which has the attachments of documents needed to be signed. I am able to sign by hand on the Fold 7. I love the vibrations and lights flashing for the notifications of emails, text messages, vp calls coming through. Very Deaf friendly. Thank you so much. For those who have a hearing loss, but can speak for yourself, you can answer a call, click on the icon to have closed captioning come on. The closed captioning shows the conversation of what is being said. I find this feature to be handy as well. It just depends on where you are inside or outside for phone service for this feature to work correctly. Thank you for making a wonderful phone. Galaxy AI
I am able to download a video phone app on the phone. The video call of the other person shows nice and clear, easy to watch what the other Deaf person is signing to me. No lagging during the video calls at all. Other people on the line have told me they are able to see me clearly, no freezing at all.
I sometimes use Zoom for meetings on my Fold 7. I am able to view closed captioning, click on the links shared in the zoom meetings and still view the video of who is presenting a topic during the interview. I get a lot of documents to sign in my emails, I am able to open my emails which has the attachments of documents needed to be signed. I am able to sign by hand on the Fold 7. I love the vibrations and lights flashing for the notifications of emails, text messages, vp calls coming through. Very Deaf friendly. Thank you so much. For those who have a hearing loss, but can speak for yourself, you can answer a call, click on the icon to have closed captioning come on. The closed captioning shows the conversation of what is being said. I find this feature to be handy as well. It just depends on where you are inside or outside for phone service for this feature to work correctly. Thank you for making a wonderful phone. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very functional
on September 15, 2025
Posted by: Mors4487
[This review was collected as part of a promotion.] This is one of the best phones I have ever owned. The multitasking capabilities is amazing. It's fast processing speed keeps up with all my tasks. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I started with the fold 3 then want to the fold 5
on September 15, 2025
Posted by: BigBuck
[This review was collected as part of a promotion.] With the fold 5 working with Galaxy AI I cant wait tell I can upgrade to the fold 7 I have the A9+ tablet my wife has my old fold 3 but it's defective I got her the A9 FE and I have a watch samsung 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like slimer than previous series.
on September 15, 2025
Posted by: Steven
[This review was collected as part of a promotion.] I like wide screen but thinner when it is closed.
Love it!
Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone/Mini Tablet of the year
on September 15, 2025
Posted by: Butapkam
[This review was collected as part of a promotion.] This phone is amazing, or should i say palm size tablet phone!!!!!!!! It's like having a mini computer in your hand. The crystal clear resolution and easy to use functions. Its even good for work when i'm on the go because I can open up whole spreadsheet, access my emails with ease l, also the sound and picture quality is out of this world will have to jump on the road conference call on Google meets also the Galaxy AI is phenomenal with helping me out sending messages applying to emails setting reminders giving directions or giving me some knowledge stuff that I'm just curious about. It's like having and assistant in your pocket on the go
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great multitasking device
on September 15, 2025
Posted by: donkeykong
[This review was collected as part of a promotion.] If you live in multiple apps at once, the Fold7 is the best pocket productivity device right now. Galaxy AI finally feels built-in rather than bolted on, write-assist, translate, summarize, and call features slot naturally into One UI, and they hand off cleanly between the cover and inner screens.
Multitasking is the star. The persistent taskbar and drag-to-split make two or three apps at a time feel laptop-like. The wider cover screen types like a normal phone; open to the bright, fluid 120 Hz inner display when you need side-by-side docs, notes, and messages. Performance is instant even with several windows, and heat is well controlled.
Cameras are “flagship enough”: a sharp main sensor with reliable processing. It’s not a camera phone first, but it no longer feels like a compromise.
Where it’s merely fine: battery and charging. You can get a full day with mixed use, but heavy multi-window work pushes you to an evening top-up, and charging speeds trail some rivals. Also, no S Pen support this year, s pen note-takers should factor that in.
Multitasking is the star. The persistent taskbar and drag-to-split make two or three apps at a time feel laptop-like. The wider cover screen types like a normal phone; open to the bright, fluid 120 Hz inner display when you need side-by-side docs, notes, and messages. Performance is instant even with several windows, and heat is well controlled.
Cameras are “flagship enough”: a sharp main sensor with reliable processing. It’s not a camera phone first, but it no longer feels like a compromise.
Where it’s merely fine: battery and charging. You can get a full day with mixed use, but heavy multi-window work pushes you to an evening top-up, and charging speeds trail some rivals. Also, no S Pen support this year, s pen note-takers should factor that in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on September 15, 2025
Posted by: Onbroadway
[This review was collected as part of a promotion.] I love my phone, it's so incredibly slim. The software including the camera zoom, the labs and the galaxy Ai are so well done. I wouldn't trade my phone for even another galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever. Just wish the battery was better
on September 15, 2025
Posted by: KillaKam114
[This review was collected as part of a promotion.] Best phone ever. So thin and light with a giant screen and no shortage of features.
Value
4
Written by a customer while visiting Samsung US