Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,193 Reviews)
Rating breakdown 7,193 reviews
5 Stars
5,922
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
beautiful, light, and thin
on September 17, 2025
Posted by: Leo617
[This review was collected as part of a promotion.] The new Samsung Galaxy Z Fold7 feels like a genuine upgrade. The hinge is so much smoother, and the phone is surprisingly light in hand. I'm really impressed with the camera's performance—the photos look fantastic. While the screen crease is still there, the larger front display finally feels usable
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Leo! We’re glad to see that you find the hinge smoother and that the phone feels light in your hand. The camera's performance is definitely impressive, and we’re excited that you love the awesome photos it takes. We noted your concern about the screen crease, but we're glad to know that you enjoy the larger front display. The Galaxy Z Fold 7 is fortified with advanced Armor Aluminum, making it thinner but stronger. Our innovative Flex Hinge closes thinner than ever while using Armor Aluminum to ensure durability. If you have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on September 17, 2025
Posted by: Jred1235
[This review was collected as part of a promotion.] I love the AI plus size and the awesome job Samsung is awesome 💯 know what to do with the phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Iggiemomma
from Central PA
Expertise:Intermediate
Verified Purchase:Yes
Ive had the Fold 5 and 6 and now Fold 7. By Far, the Fold 7 is Superior due to its size, thinness, and comfortable feel. I am not happy about them taking away the ability to be able to use an S pen, but I understand they did that so they could make the phone thinner. Having said that, the trade off was worth it! The phone feels so good in your hand and it is quite a bit lighter than previous models. This phone (when closed) has a noticeable larger front cover. It really makes a difference. Its smooth, fast and an all around best Fold yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your thoughtful review! We love to see that you've been with the Z Fold line, from the Fold5 and Fold6 to the Fold7. It’s great to see that you’re enjoying the Galaxy Z Fold7, and we appreciate your input on its size, thinness, and comfortable feel. We understand your thoughts about the S Pen. While it remains a valuable part of the Galaxy lineup, our priority with the Fold7 was to deliver the lightest and thinnest experience yet. We believe this trade-off greatly enhances portability and the overall user experience. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Foldable for ever
on September 17, 2025
Posted by: SSargento
[This review was collected as part of a promotion.] First time getting a foldable phone. Definitely blow my mind. Best option until now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It do be thin tho
on September 17, 2025
Posted by: Jspin74
[This review was collected as part of a promotion.] Man that galaxy AI sure is neat and I love how thin the phone is
Value
5
Written by a customer while visiting Samsung US
Posted by: GregOnWheels
from Naples, FL
Expertise:Expert
Verified Purchase:Yes
To open the Z Fold is very difficult... I'm very disappointed about that and the fact that it is very difficult to type while the phone is closed. The sensor touch must be "off" or something because sometimes I have to touch the app icon or the letter I'm typing 5 to 10 times to get a response.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Greg. We understand that getting used to a new phone can take some time, and we appreciate your feedback regarding the phone being a little difficult to open for you. For the touch response challenges, we recommend powering off your phone and turning it back on to see if that helps. It’s also a good idea to ensure your phone is running the latest software update, as this can improve performance. If this continues, please check the link provided for more troubleshooting options. If you still need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
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Written by a customer while visiting Samsung US
Customer Rating
5
Really Cool!
on September 17, 2025
Posted by: Groobz
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 Review: The Foldable Phone That's Straight Out of a Sci-Fi Dream
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 17, 2025
Posted by: Pilot10shop
[This review was collected as part of a promotion.] Been using z flip for past 6 years and I would never change or go to other phone for the rest of my life.
Value
5
Written by a customer while visiting Samsung US