Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,193 Reviews)
Rating breakdown 7,193 reviews
5 Stars
5,922
4 Stars
938
3 Stars
184
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
3
Ok phone, don't worth the 2k that cost me.
on September 18, 2025
Posted by: Pottero
Verified Purchase:Yes
No big deal, I was expecting more from this phone. I hope that the phone doesn't have battery issues like the Galaxy note 7. Overheating all the time when I'm charging the phone in my car, some times the battery drains so fast.
Response from Samsung USBy R&R, September 22, 2025
Hello Pottero, Thank you for sharing your thoughts on your Galaxy Z Fold7! Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate optimally. While they might feel warm under certain conditions, like charging, this doesn't affect the device's lifespan or performance. Factors that could impact the temperature include charging with a non-Samsung, incompatible, or defective charger (and USB cable). Please check out the online resource linked below to learn how to keep your device at a normal temperature. It will also address some of the battery drain issues you mentioned. We want to rekindle your excitement for your Galaxy Z Fold7—if you have any other questions or concerns, please contact our Samsung Support Team. Thank you for your feedback; we’re happy to have you as part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Sammy
from Seattle Wa
Expertise:Intermediate
Verified Purchase:Yes
As a s24U user the inner screen is nice but the ratios are not yet optimized for apps i use and the outer screen is too small for my liking.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
It's great to hear from you, Sammy! Thank you for sharing your thoughts about the Galaxy Z Fold7! We completely understand your feedback regarding the screen ratios and appreciate you bringing it to our attention. We’re always working to improve the experience, and keeping your apps updated is key to getting the best functionality. We want to highlight that while the screens are larger, the Galaxy Z Fold7 is designed to be more portable than ever, both when folded and unfolded. It’s been slimmed down significantly, measuring just 4.2 mm thick when unfolded and 8.9 mm when folded, making it roughly 25% slimmer than the Galaxy Z Fold6. The new 21:9 aspect ratio on the cover screen is intended to provide a more natural typing experience and enhance your overall productivity. If you have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new ZFold 7. Worth the upgrade this time.
on September 18, 2025
Posted by: ArmyBoat
[This review was collected as part of a promotion.] Love the size, AI integration, and long battery life. Worth the upgrade.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! We're elated to see that you love the size, AI integration, and long battery life. The most advanced Snapdragon mobile processor powers the Galaxy Z Fold7, customized specifically for Galaxy, enhancing performance across all your tasks, whether it’s utilizing AI, multitasking, or capturing stunning videos. Your feedback about the upgrade being worth it means a lot to us, and we’re glad to know you're enjoying the new features. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Viewing and multi-tasking with ease
on September 18, 2025
Posted by: Galaxy85
[This review was collected as part of a promotion.] Galaxy AI is my hands free assistant, making life and tasks easier.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your detailed review of the Galaxy Z Fold7! We're glad to see that you find the phone's transformation from phone to mini tablet so convenient. It really does enhance multitasking, and we’re happy you can easily switch between tasks. We're also pleased to know that you’re enjoying the camera features, especially night mode. It's great to see that you’re capturing clear images, even in low-light conditions. Our goal with the Galaxy AI enhancements is to help you get the most out of your photos, and it’s wonderful to see that you’re using those features to create amazing moments. We appreciate your advice on using protective gear! Your feedback is important to us. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Two thumbs way up for Samsung galaxy fold 7
on September 18, 2025
Posted by: Brandie74
[This review was collected as part of a promotion.] Samsung has once again change's the way of a user experience and out done them self with the new Samsung galaxy fold 7 and powerhouse AI.
I would recommend anyone who loves Samsung galaxy to upgrade if possible. For me it took a minute to lean the difference between samsung galaxy s23 ultra and the brilliant Samsung galaxy fold 7
I would recommend anyone who loves Samsung galaxy to upgrade if possible. For me it took a minute to lean the difference between samsung galaxy s23 ultra and the brilliant Samsung galaxy fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable hhgghhiugfffyy7ygggghhjjhggghhhhhhhhhhhgh
on September 18, 2025
Posted by: BadshaKhan
[This review was collected as part of a promotion.] I love hhghjjv%g I don't know what to type I'm just going to tell you that I would love to take it opportunity to have this permission I love watching phones using the features especially surfing the internet videos and it's fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Great upgrade.
on September 18, 2025
Posted by: TashaV
[This review was collected as part of a promotion.] I'm new to Galaxy AI but there's plenty of tips to help me out. Great screens. Easy to use. Nice sleek design. I am happy I don't have to worry about a pen anymore. I haven't had my phone long but I look forward to learning more about what it can do. Takes great pictures. I'm happy with it. Very much so.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Tasha! We're so glad to see that you're enjoying the sleek design and easy-to-use features. It’s great to know that you appreciate the screens and the freedom from worrying about a pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We wanted to maximize portability for this generation, and it’s great that you’re finding that valuable. We’re also proud of the camera quality, and we’re happy you’re capturing amazing photos. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your feedback means a lot to us, and we appreciate you taking the time to share your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
What a phone...!!!
on September 17, 2025
Posted by: Raveman70
[This review was collected as part of a promotion.] Love the feel of the phone in your hand, it's light, functional and fun to use. Going back to the fold series, was never a mistake and I don't believe it is....go and get one for yourself.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We’re glad to see you back with the Fold series. It's great to see that you love how light and functional the phone is. The Galaxy Z Fold7 includes impressive innovations, like a 6.5-inch cover screen and a main display that opens to 8 inches. This wider ratio enhances your multitasking experience, making it even more enjoyable to use. We greatly appreciate your recommendation and hope you continue to enjoy every experience with your Z Fold7. If you have any concerns or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US