Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,669 Reviews)
Rating breakdown 5,669 reviews
5 Stars
4,707
4 Stars
685
3 Stars
147
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
So far....
on February 4, 2026
Posted by: Darktazz
So far I love this phone, I've had no issues. The only think I would love to see in the future is an s pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hey there Darktazz,
Thank you for sharing your positive experience. The Galaxy Z Fold7 offers strong performance, smooth multitasking, and a stylish foldable design suitable for work and entertainment. The growing interest in S Pen compatibility highlights ongoing improvements in productivity features for foldables. Your feedback offers helpful insights into users' future expectations. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience. The Galaxy Z Fold7 offers strong performance, smooth multitasking, and a stylish foldable design suitable for work and entertainment. The growing interest in S Pen compatibility highlights ongoing improvements in productivity features for foldables. Your feedback offers helpful insights into users' future expectations. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mrs DeBerry
Expertise:Beginner
Verified Purchase:Yes
Love it so far, It really helps my vision.when open.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 10, 2026
Greetings Mrs DeBerry,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: CRotta
from West Chester, OH
Expertise:Intermediate
Verified Purchase:Yes
I like the slightly smaller screen, how thin it is folded and lighter than my S23 Ultra. Being able to unfold for a larger screen when needed is awesome! Very pleased with the performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hi there CRotta,
Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
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Thank you for taking the time to share your experience. It is great to hear how the Galaxy Z Fold7 fits comfortably into your daily life while still offering the flexibility of a larger display when needed. Its slim design and smooth performance were built to support both productivity and creativity. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Scott
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the S24 ultra to the fold 7. I feel next to no difference while using the outer screen and don't see the fold line at all on the inside when it's on. Miss the in screen fingerprint scanner but the one on the power button works fine so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hi Scott,
Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its refined outer display, immersive inner screen, and precision engineering are designed to deliver a seamless transition between everyday use and multitasking. The transition of biometric security and usability highlights the focus on thoughtful design and easier access. We appreciate your positive perspective. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Fold Yet
on February 24, 2026
Posted by: Travis
from Folsom, Ca
Expertise:Expert
I was on the fence about upgrading to the 7 for some time. It wasn't until I actually held one in person that I realized what a complete game changer it was from the previous models. The slimmed down form factor with the wider front screen make this great to use in either folded or unfolded mode. The versitility of features would make it truly hard to go back to a non foldable phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hey there Travis,
Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
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Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Afam
Verified Purchase:Yes
Very nice and sleek. It feels good on hand because it Very thing and wider screen.
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R, March 6, 2026
Hi Afam,
We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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We are delighted to hear about your 5-star experience! The Galaxy Z Fold7 is designed to impress, and it seems to be fulfilling its purpose. We appreciate your support. Built with care and driven by innovation, thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not the best quality
on March 9, 2026
Posted by: GDSingh
Expertise:Expert
Major screen issues after using less than 2 years . Bright light line appearing on the screen with one big dot.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, March 11, 2026
Hi GDSingh,
Thank you for sharing your experience with the Galaxy Z Fold 7. Our Fold devices are designed with advanced display technology and a robust multitasking layout that allows users to easily switch between apps, entertainment, and productivity.
If you notice bright lines on your display, we may need more details about the behavior. We’ve partnered with uBreakiFix as an authorized repair location for Samsung. You can visit a nearby location for assistance with your display in person.
Additionally, Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. Our Fold devices are designed with advanced display technology and a robust multitasking layout that allows users to easily switch between apps, entertainment, and productivity.
If you notice bright lines on your display, we may need more details about the behavior. We’ve partnered with uBreakiFix as an authorized repair location for Samsung. You can visit a nearby location for assistance with your display in person.
Additionally, Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Reliable even in the cold
on March 12, 2026
Posted by: Lindbo10
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is a game-changer. Its incredibly thin and light design (just 8.9mm folded and 4.2mm unfolded) means it finally feels like a normal phone, not a bulky gadget. The large 8-inch inner screen is fantastic; I use it for everything from streaming movies and gaming to serious work and school tasks.
The addition of Galaxy AI features has genuinely impacted my daily life. The real-time call interpretation is a lifesaver for international business calls, and the AI-powered photo editing makes my social media posts look professional without any effort. The performance is top-tier, making multitasking a breeze.
It truly replaces both my high-end phone and a tablet, making the investment worthwhile. Samsung has created an outstanding, practical, and powerful foldable device that sets a new standard.
The addition of Galaxy AI features has genuinely impacted my daily life. The real-time call interpretation is a lifesaver for international business calls, and the AI-powered photo editing makes my social media posts look professional without any effort. The performance is top-tier, making multitasking a breeze.
It truly replaces both my high-end phone and a tablet, making the investment worthwhile. Samsung has created an outstanding, practical, and powerful foldable device that sets a new standard.
Value
5
Written by a customer while visiting Samsung US