Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,188 Reviews)
Rating breakdown 7,188 reviews
5 Stars
5,918
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great phone
on September 19, 2025
Posted by: Chefboirg
[This review was collected as part of a promotion.] Great phone nice feel runs smoothly screen graphics perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Evolution in the Z Fold Series
on September 19, 2025
Posted by: mldcell
[This review was collected as part of a promotion.] The advancements in the Z-Fold 7 over the previous models are noticeable and appreciated. Two of my previous concerns were the thickness of the phone when it was folded and the size of the cover screen when folded. I was a little disappointed in the thickness of the phone and how small the cover screen was in previous models, however with the z-fold 7 both of these issues have been resolved and I feel like I am holding a phone that is not a foldable with the benefit of being able to open it and have a huge screen. Additionally, the improved camera and AI features make this phone a no-brainer for people who are looking to own a phone on the cutting edge of technology and form factor.
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian Culpepper
from Wichita, KS
Expertise:Intermediate
Verified Purchase:Yes
This phone is great. The best folding device Samsung has ever made.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Multitasking beast
on September 19, 2025
Posted by: LegionNori
[This review was collected as part of a promotion.] I upgraded from the Fold 6 to the Fold 7. Both devices were phenomenal but the slimmer design and wider outer body of the Fold 7 makes it feel so much more premium! It feels like a normal phone but can open into a mini tablet for my productivity needs.
I work in the medical field so having multiple apps up at once including messaging apps, electronic health records, and other resources are invaluable. Speaking of productivity, Samsung Galaxy AI has also been clutch at helping me write emails or proofreading papers. Lastly, the ability for Galaxy AI to transcribe a phone call helps significantly when I need to review what was discussed and didn't get a chance to write it down. These are but a few features of Galaxy AI that has made my life better.
The Fold series is also quite durable. I've had 3 foldables from Samsung and all of them worked until I traded them in. Samsung has really improved the durability of the devices. The hinge feels phenomenal despite being thinner than the previous generation.
I do wish the S-Pen still worked with the Fold 7 though. I bought the Pro version to use with my Fold 6. Now, it just sits on my desk waiting to be used again. It helps a lot with signing documents and taking notes. However, this is but a small gripe, and I thoroughly enjoy my Mint colored Fold 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great produ t
on September 19, 2025
Posted by: Folde7
[This review was collected as part of a promotion.] Overall great product. I go from using the front screen to the inner screen seamlessly and am able to continue using the same apps. Customization is nearly endless it seems. I've used galaxy AI for photos and the features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sam fold 7, can't live without it.
on September 19, 2025
Posted by: Inthemix
[This review was collected as part of a promotion.] This by far is the best Samsung Galaxy phone I've ever owned, 9 previously. The size, weight, large screen when opened, and the galaxy AI is just amazing. Every day I learn something new about the phone and it's abilities. The Galaxy AI has really changed my day, business, and in some ways my life. It's giving me more accurate and timely info, allowed someone with ADD to better multi task and focus, plus it's giving me more time because it helps auto pilot my life. I said I couldn't live without it, I'm sure I could, but would I want to.
Value
5
Written by a customer while visiting Samsung US
Posted by: addidas
Verified Purchase:Yes
it has alot of faults
and keeps freezing cant do much
and keeps freezing cant do much
Response from Samsung USBy R&R, September 23, 2025
Hi addidas, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your experience with us. If you are experiencing freezing during use, the Galaxy Z Fold7 is equipped with advanced processing power and optimized software to support smooth multitasking and immersive performance. Regular updates and device care settings help ensure the phone operates at its best, allowing you to fully enjoy the expansive display and foldable design. It could be a third-party app; some third-party apps are better made than others. It's worth checking reviews for problematic apps on Google Play or Samsung Apps stores to see if frequent crashes are common among other users, especially those with the same Samsung Galaxy device. If so, consider contacting the app's developer to inquire about bug fixes for your device. However, you still have the option to optimize your device. From Settings, swipe to and tap Device care. Tap 'Optimize now,' and then tap Done. Please find out more about how to keep your device running smoothly by checking out the online article linked below. We appreciate your feedback. Thanks again for choosing innovation with Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
"High quality, simple, and effective."
on September 19, 2025
Posted by: M1ss1nfo
[This review was collected as part of a promotion.] “AI Meets Galaxy: How Samsung Devices Power My Everyday Life”
“Samsung Galaxy + AI: Smarter Ways to Work, Play, and Stay Connected”
“Living Smarter with Galaxy: AI Features That Truly Help”
“From Phone to AI Hub: How I Use My Samsung Galaxy Devices”
“Galaxy Devices + AI = My Daily Tech Companion”
Value
5
Written by a customer while visiting Samsung US