Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,928 Reviews)
Rating breakdown 6,928 reviews
5 Stars
5,716
4 Stars
888
3 Stars
176
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Excellent phone
on June 9, 2026
Posted by: Baig24
[This review was collected as part of a promotion.] Much better over the last generation fold 6. Gerat for work and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone awesome
on June 9, 2026
Posted by: Jadakisww
[This review was collected as part of a promotion.] The galaxy z fold is in a class by itself what a awesome phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing foldable phone
on June 9, 2026
Posted by: ZadykYasakani
[This review was collected as part of a promotion.] Coming from a Fold 3, the Fold 7 has been nothing less the amazing. Cameras are really good even without the insane zoom the S series have. Battery lasts most of the day even with continuous use, at worst, I would need to trickle charge for about 20 mins after being used for about 7 hrs. Some games are compatiple for the unfolded screen, I mostly play MOBA games and the games do have a small portion of the screen that is black but it helps to position the phone better in my case. Even on the small screen it feels good to play the game and it fits perfectly.
Very Versatile phone while not being fully unfolded. I can watch and use the phone as a stand in multiples while also having the controls separate from the screen playing the actual videos. Great for multi tasking with the massive screen. You can open multiple apps as pop ups or even split the screen in 4. The only concern is when poping up the keyboard, it may push the apps upward unless you do pop up key board and adjust its location.
Very pleased with the phone itself after having it since it came out. Oh yeah, middle crevice is also not as easy to damage, and very unnoticeable compared to the previous generations. The crevice will not be invisible, but it is a lot easier to live with, and the Galaxy AI also comes in handy like when editing fotos or scanning documents from pictures, screenshots, or even just from the screen. The phone by itself is very light and it feels just right even with a little bulky case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold 7 Battery
on June 9, 2026
Posted by: Javi88
[This review was collected as part of a promotion.] This phone is amazing but the battery is very poor when we open the complete screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Had some issues
on June 9, 2026
Posted by: Farmhouse13
[This review was collected as part of a promotion.] Had some issues, the inside screen was peeling, got a replacement and that ones volume button was falling off then the inside screen stopped working. Galaxy AI was useful. Camera was good. Enjoyed having a large screen to play games, watch videos etc... it was an awesome phone while it lasted.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hola Farmhouse13,
Thank you for letting us know how things are going so far. The Galaxy Z Fold7 stands out for its innovative design, impressive display, and powerful multitasking capabilities. We appreciate you sharing your experience with the screen and button concerns. Your feedback provides important insight into long-term device performance. Please note that our warranty options cover a wide range of repairs. If you need your phone looked over, please stop by uBreakiFix, an authorized repair location for Samsung customers. Please contact our Samsung Support Team to learn more. Thank you for making Samsung your go-to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for letting us know how things are going so far. The Galaxy Z Fold7 stands out for its innovative design, impressive display, and powerful multitasking capabilities. We appreciate you sharing your experience with the screen and button concerns. Your feedback provides important insight into long-term device performance. Please note that our warranty options cover a wide range of repairs. If you need your phone looked over, please stop by uBreakiFix, an authorized repair location for Samsung customers. Please contact our Samsung Support Team to learn more. Thank you for making Samsung your go-to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so much memory
on June 9, 2026
Posted by: Shinen
[This review was collected as part of a promotion.] I am loving the new galaxy z fold 7. My Ai is on tract, anything i have asked or needed for has been amazing. From the pictures that I have taken to the forms it has helped me make.
The only this i dislikes are the phone cases are difficult to keep on phone or phone is difficult to use keyboard. Both cases I have purchased have not been good.
The only this i dislikes are the phone cases are difficult to keep on phone or phone is difficult to use keyboard. Both cases I have purchased have not been good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love this phone
on June 9, 2026
Posted by: Alygatter96
[This review was collected as part of a promotion.] I have had the z fold 7 for about a year now and I love it. The seam os hardly noticeable. As a college student the ability to read my digital books from my phone was extremely helpful! The only issues I have found is I wish the camera was better. Going from the s22 to the zfold7 I lost the zoom and camera quality. But these would not sway my decision to buy the phone all over again.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hi there Alygatter96,
We're super excited to hear that your Galaxy Z Fold7 is rocking your world! It's like your ultimate sidekick for college, combining style and functionality in one amazing device. The foldable design is not just cool; it takes your screen experience to a whole new level! We're thrilled that you've been loving it for almost a year and that the crease has been nearly invisible. Thanks for sharing your awesome journey with us! We love having Samsung as your go-to tech buddy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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We're super excited to hear that your Galaxy Z Fold7 is rocking your world! It's like your ultimate sidekick for college, combining style and functionality in one amazing device. The foldable design is not just cool; it takes your screen experience to a whole new level! We're thrilled that you've been loving it for almost a year and that the crease has been nearly invisible. Thanks for sharing your awesome journey with us! We love having Samsung as your go-to tech buddy!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Ms NL
Verified Purchase:Yes
The front screen isn’t working and it keeps updating
I would recommend this to a friend!
Response from Samsung USBy R&R, June 10, 2026
Hey there Ms NL,
The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US