Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Absolutely the best...
on September 22, 2025
Posted by: Thebestphoneinhistory100
[This review was collected as part of a promotion.] I got my first "cell phone" in 1996 and with Samsung for the majority of the last 29 years with one mistake going to the fruit company phone. This is by far the best phone I have ever used. I have it tied in with my Ray-Ban Meta glasses, Samsung Watch, Buds, my car, and it's all seamless. Beyond that the Samsung AI features are amazing. I'm currently in two masters programs and this Fold 7 is the perfect library in my hands. The speed and ease of use has me in absolute awe at times. I'm not a tech person but by far this is the best all around phone I have ever experienced and cemented in why I will stay with Samsung for as long as I am purchasing phones, TV's, monitors, appliances, and the list keeps growing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!! You NEED to get one point blank
on September 22, 2025
Posted by: StaXxMulah
[This review was collected as part of a promotion.] Where do I start? The form factor is great, Samsung made the front screen much bigger that it's way better to use now. Plus how can you go wrong, it opens up to a mini tablet!! I love the ability to multi-task, I can do banking while watching videos for some back round entertainment while I get things done if I wanted to. The Galaxy AI, boy oh boy where do I start? Call assist, text translation and speaking of translation interpreter is awesome! I can now speak to my kids friends parents easily now by just opening my interpreter app! It used to be very basic words like (watch movie 7:30pm) and that was them telling me they would be watching a movies until 7:30pm. Now we have full on conversations and have became really good friends, visiting each other all the time, sharing moments and creating memories with our children, it is awesome! Speaking of memories, that is where the photo assist comes in. It is so much fun! Taking photos and the dog decides to walk right through the picture (mind you we tried to get the dog to sit in the picture and he wanted nothing to do with it, but photo snaps and there he is walking through to photo bomb) no worries though just take him out of the photo, like wowww really this is awesome. The kids especially love to be able to turn photos into cartoon versions as well, talk about some laughs!! It's only been two months and I have been loving this phone there is so much more you can do with this phone. If you haven't got one you really should.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Too Screens. Two Good.
on September 22, 2025
Posted by: Gerardo
[This review was collected as part of a promotion.] In love with my Fold 7. There are a lot of gimmicks portrayed as the next step for phones, but this truly feels like something more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helps with my Neuropathy
on September 22, 2025
Posted by: ThankyouFold7
[This review was collected as part of a promotion.] I have neuropathy in my forearms and wrists. I find that not having to scroll as much with the bigger screen improves my abilities to function on a computer without pain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device but needs some work
on September 22, 2025
Posted by: CamoKing013
[This review was collected as part of a promotion.] Another year, another great device developed by the guys at Samsung. I've been using my Z Fold 7 for almost 2 months now. I upgraded from an S23 Ultra. I absolutely love this phone and it's features as well as its overall build quality. It doesn't feel cheap and let's be honest for its price point it shouldn't. The AI does an incredible job when needed, no disappointment there. However, the smaller battery in comparison to the S23 Ultra I once had has shown me some significant differences when it comes to battery life. The Z Fold 7 doesn't last me a day of moderate use without needing to be charged. The 25W limitation also doesn't help in true fast charging. I hope Samsung decides to upgrade to a 5,000 mAh and 45w charging for its next Folding device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So many improvements
on September 22, 2025
Posted by: JeremyE
[This review was collected as part of a promotion.] First, I moved from a Fold3, so it is a very noticeable upgrade. The differences between the two devices are numerous, and a few are obvious improvements; i.e., being thinner, as well as bigger AND lighter, and the much improved camera. I have to admit, that I'm not going to be using Galaxy AI to its full potential any time soon, but the few things I've used it for have been surprisingly easy and effective. The only real negative that I've experienced is the loss of the S pen. This one might be the deal breaker for me, though. I know why Samsung chose to remove the S pen functionality, but I didn't realize how many tasks I used it for that were strictly S pen functions. I think I've figured out workarounds for all of them, though, so I've just added a few steps here and there. Overall, I'm extremely happy with the Fold7 and my decision to upgrade. I can't wait for what's next
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, useful front screen
on September 22, 2025
Posted by: GalaxyHeroFan
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a masterpiece of mobile engineering, representing the pinnacle of smartphone innovation. From the moment you hold it, the device impresses. The front screen is no longer a secondary thought; it's a brilliant, full-featured flagship display that feels perfectly natural for everyday tasks, making one-handed use a genuine pleasure.
But the true magic unfolds, quite literally, when you open it. The expansive inner display is breathtaking—a vibrant, seamless canvas that redefines multitasking and media consumption. Whether you're editing documents side-by-side or immersing yourself in a film, the experience is unparalleled.
At the heart of this device is Galaxy AI, which elevates every interaction. It’s not just about smart suggestions; it's an integrated intelligence that powers everything from real-time translation on the huge screen to incredible photo editing capabilities. This makes the Fold 7 a true productivity powerhouse.
The camera system is exceptional, combining pro-grade hardware with sophisticated AI processing to deliver stunningly sharp, vibrant photos and videos in any lighting condition. The unique form factor also allows for creative shooting angles that are impossible on a traditional phone.
The Galaxy Z Fold 7 masterfully merges the convenience of a smartphone with the power of a tablet. It's a statement piece that doesn't compromise on performance, design, or functionality. It is, without a doubt, the most versatile phone.
But the true magic unfolds, quite literally, when you open it. The expansive inner display is breathtaking—a vibrant, seamless canvas that redefines multitasking and media consumption. Whether you're editing documents side-by-side or immersing yourself in a film, the experience is unparalleled.
At the heart of this device is Galaxy AI, which elevates every interaction. It’s not just about smart suggestions; it's an integrated intelligence that powers everything from real-time translation on the huge screen to incredible photo editing capabilities. This makes the Fold 7 a true productivity powerhouse.
The camera system is exceptional, combining pro-grade hardware with sophisticated AI processing to deliver stunningly sharp, vibrant photos and videos in any lighting condition. The unique form factor also allows for creative shooting angles that are impossible on a traditional phone.
The Galaxy Z Fold 7 masterfully merges the convenience of a smartphone with the power of a tablet. It's a statement piece that doesn't compromise on performance, design, or functionality. It is, without a doubt, the most versatile phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big jump in the design of foldable phones
on September 22, 2025
Posted by: Calvinwing
[This review was collected as part of a promotion.] This is the second galaxy fold I've purchased. I had a fold 5 and this year's was such an upgrade in the design that I chose to upgrade early. The phone is the thickness of a regular phone when closed and the outer screen is large and similar to a normal brick phone. The inside is as large as before and seems great. I've had it for a couple months now and have had no problems.
The phone is top of the line and functions great. The only complaint i have is that the Galaxy AI doesn't automatically function well with my Google home. I probably can fix it but I haven't had the time to figure it out. It likes to say it can't do things especially when doing automation.
From any research I've seen this is the best phone on the market and I think it will last me for a number of years. Samsung also gave a great trade in value to make it possible.
The phone is top of the line and functions great. The only complaint i have is that the Galaxy AI doesn't automatically function well with my Google home. I probably can fix it but I haven't had the time to figure it out. It likes to say it can't do things especially when doing automation.
From any research I've seen this is the best phone on the market and I think it will last me for a number of years. Samsung also gave a great trade in value to make it possible.
Value
5
Written by a customer while visiting Samsung US