Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,187 Reviews)
Open Ratings Snapshot
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
This product has great features
on September 24, 2025
Posted by: FREDDIE
[This review was collected as part of a promotion.] I use my device i payment, listening to music and using galaxy AI in browsing and taking pictures and news and photos or videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z fold 7
on September 24, 2025
Posted by: Happyuser
[This review was collected as part of a promotion.] I love the size, capabilities, and how it's easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen opens the world up at your fingertips
on September 24, 2025
Posted by: Winn
from Alabama
This is the best phone I have ever invested in, and I wouldn't trade it for nothing else
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 7
on September 23, 2025
Posted by: Taz1111
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 i like everything about the phone.The camera, the battery life, how thin the phone is.The way the camera takes pictures the slow motion.It takes beautiful pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on September 23, 2025
Posted by: Joon
from Arizona
Expertise:Intermediate
There are 2 unknown line green and red on screen, I just bought it last month . I feel really bad and angry 😠 so much ....please don't buy it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 24, 2025
Greetings Joon, Thank you for sharing your feedback on your Galaxy Z Fold7. We appreciate the chance to learn how customers use their devices and how well they function. If you are experiencing unexpected screen concerns, you may consider taking your device in for repair. We've partnered with uBreakiFix as an authorized Samsung repair location, allowing you to schedule an appointment or walk into any of the 600 locations across the US. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and support. For more information about your warranty and options, please contact our Samsung Support Team. We're here to assist you. Thank you for choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the features
on September 23, 2025
Posted by: Jmanuel
[This review was collected as part of a promotion.] All features on this phone are great and useful on every day use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best noise canceling earbuds
on September 23, 2025
Posted by: SiGaeyC
[This review was collected as part of a promotion.] Using the galaxy AI with my Z Fold 7 and my galaxy earbud pro 3 is amazing. The sound quality to the absolute noise canceling is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Amazing
on September 23, 2025
Posted by: SiGaryC
[This review was collected as part of a promotion.] The Galaxy AI makes everyday tasks so m7ch easier and seamless. With the multitasking functions definitely increases productivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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