Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,667 Reviews)
Rating breakdown 5,667 reviews
5 Stars
4,706
4 Stars
684
3 Stars
147
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
good phone, but need extra care for external
on November 30, 2025
Posted by: Tarek
Verified Purchase:Yes
good phone, but need extra care for external screen
Response from Samsung USBy R&R, December 2, 2025
Hey there Tarek,
It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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It's wonderful to hear you're enjoying the Galaxy Z Fold7. The large cover display is designed to be as functional as the main screen, and accessories are available to protect it without adding bulk. The Galaxy Z Fold7 features a screen rated for 500,000 folds, a new titanium frame, and a thinner, lighter Armor Flex Hinge. The inner screen includes a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for everyday durability. The Armor Flex Hinge is 27% thinner and 43% lighter, yet it remains durable enough for the rated number of folds. With a case, your device is prepared for daily use. Your feedback helps us improve real-world durability. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Cyrill
from United Kingdom
Expertise:Expert
Verified Purchase:Yes
Best phone ever! The build quality seems outstanding and the additional fold specific features are really well designed. Usability of the large screen is really great and every app just looks better. I am able to use it a lot more than I thought. My work laptop coincidentialy died a few weeks into owning the phone and the multitasking on the larger screen as well as DeX feature allowed me to work nearly like normal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 6, 2026
Hello Cyrill
This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
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This brings us joy! The Galaxy Z Fold7 combines everything you love about Galaxy devices, and your feedback inspires us. Thank you! Always forward, always Galaxy. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable
on December 4, 2025
Posted by: MYSTERIO009
[This review was collected as part of a promotion.] I have had my fold 7 for 3 months now and love it. It's great for multitasking and playing games. I haven't been been disappointed. Only downside is I work in a really dust environment an it's always getting dust in the hinge even with a case that covers it.
Value
5
Response from Samsung USBy R&R, February 5, 2026
Hello MYSTERIO009,
Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7 is engineered to deliver smooth multitasking, immersive gaming, and flexible performance in a refined foldable design. Your feedback highlights how lifestyle and work conditions influence device interaction and helps guide continued innovation. Thanks for being a Samsung customer.
We thank you for taking the time to share how it is going in your working environment and it may be a good idea to take extra precaution when it comes to keeping your device safe. We thank you for your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market to date glad I ditched 🍎
on December 5, 2025
Posted by: Colep88
[This review was collected as part of a promotion.] My favorite feature is definitely all the amazing things galaxy AI can do to photo editing helping with txt or business emails down to pulling up my favorite show on my streaming apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Upgrade with Smart AI Features
on December 5, 2025
Posted by: TechSavvyJay
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is by far the most versatile device I’ve used, and the addition of Galaxy AI takes it to another level. I use my Fold 7 daily for work, streaming, and managing my schedule, and the larger inner display gives me the space of a tablet while still staying portable.
Galaxy AI has been especially helpful with communication and productivity. The real-time translation and writing assistance make it easy to work with clients and coworkers, and the AI-enhanced photo tools help me clean up images quickly without switching apps. Multitasking is smooth, and the upgraded hinge feels more solid than previous models.
For streaming and gaming, the display is bright, sharp, and immersive. Battery life has also held up well through a full day of heavy use. The Fold 7 makes it easy to switch between tasks, watch videos, take notes, and handle work without needing multiple devices.
Overall, the Galaxy Z Fold 7 has become my main device because it combines power, flexibility, and smart Galaxy AI features that genuinely improve daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful Device for Work and Everyday Use
on December 5, 2025
Posted by: Vkfold
[This review was collected as part of a promotion.] I really like the Samsung Galaxy Fold 7. It has made multitasking so much easier and helps me get multiple things done at the same time. The large screen and smooth performance make it perfect for both work and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's Amazing
on December 5, 2025
Posted by: Ttom80
[This review was collected as part of a promotion.] The phone is two products in one. A smart phone and tablet all in one. It is so thin I can't believe it. The design is beautiful. AI makes my life much easier. I have macular degeneration and the features of the z fold 7 make it possible for me to text, email, shop, bank, trade on the stockmarket, watch tv, and watch movies. I have no need for a laptop, tablet, or desktop computer any more. AI provides me with instant information. It seems I have the whole world in my hands. anywhere, anytime. Amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best zfold yet
on December 7, 2025
Posted by: Zfoldaddict
[This review was collected as part of a promotion.] I bought the zfold 7 using my Samsung app. It was a great promotion pre order offer to upgrade from a Samsung Z fold 5. So convenient and fast to use the app. I bought this phone for my wife. She is very happy with it. We had the zfold5 for around 2 years and she loved that phone as well. The only reason we did the upgrade was because the screen was showing signs of wear and a little bubbling was apparent on the fold. Even though we could have used the warranty to fix it for free, we decided not to and opted to upgrade. Other than that no complaints whatsoever. My toddler dropped it a whole bunch of times but the carbon fiber case was a true protector.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
The other most useful tech that she loves to use is talking to the phones AI, it is great help for finding answers to any questions, finding products and comparisons, and current sales and services.
Last but not least I should say that the zfold 7 is holding up very well since we bought it more than six months ago. The screen is still brand new and my toddler is still abusing it. Thanks samsung for making such a great phone. We will definitely upgrade to the trifold when it comes out next year. Can not wait, hurry up.
Value
5
Written by a customer while visiting Samsung US