Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,439 Reviews)
Open Ratings Snapshot
Rating breakdown 4,439 reviews
5 Stars
3,733
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product. 
(
565 out of 645
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Best phone yet!
on December 19, 2025
Posted by: Alyson
from Warrenton, VA
Expertise:Intermediate
Verified Purchase:Yes
This is absolutely the best phone I've seen/had yet. My husband and I love everything about it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE EVER
on December 20, 2025
Posted by: RajR
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Samsung really nailed the fold this time with ultra slim phone, best camera, best experience overall with useful AI features. Love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on December 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
It is light weight, portable, tablet with amazing features. Recommend to everyone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic experience
on December 20, 2025
Posted by: Frank
from Lancaster, PA
Expertise:Expert
Verified Purchase:Yes
This is great phone. It is definitely better than expected. It takes the phone experience to the next level.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone out right now.
on December 24, 2025
Posted by: MrSamsungsfinest7fold
This phone is on my list of "I WANT IT NOW MOTHER! PLEASE PLEASE PLEASE!!!!" I PROMISE ILL MOW THE LAWN FOR 1 WHOLE YEAR!". 24HOURS STR8 WATCHING TIME. SUPER THIN. Mom! I promise I'll take your picture whenever you want!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving it
on December 25, 2025
Posted by: Tiffany
from Merritt island Florida
Expertise:Intermediate
Verified Purchase:Yes
I had a Samsung fold 5 which was pretty thick and heavy, I hardly ever opened it.
Now that I have the fold 7, I open it very often. The only thing I'm afraid of is when 8 comes out I'm probably going to want that it bc it just keeps getting better and better. Lol. I'm gonna try to stick with this one for awhile.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Husband’s favorite Christmas gift
on December 25, 2025
Posted by: ACHW
from Denver
Expertise:Expert
Verified Purchase:Yes
Love it! Got the phone for husband for Christmas and I don’t think I’ve ever seen him more excited about any other piece of technology.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery and front display.
on December 25, 2025
Posted by: Mohammad Nadreen
from Miami , Fl.
Expertise:Intermediate
Verified Purchase:Yes
I like the phone specially the inner display and the capability to do multi tasking , unfortunately for me , the front main display I was disappointed to see it much smaller than what I expect , so every time I want to text or reply fast without unfolding the phone I struggle to do that, I used to have the S23 Ultra which I traded it for Z fold , I never had that issue. The battery dies fast maybe lasts one day and couple of hours and I'm not a heavy user. so to me that's disappointing. I want to be able to use the phone at least 2 days before I need to charge it . Also when I video chat the phone gets hot , I never had this issue before.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&RDecember 26, 2025
Greetings Mohammad Nadreen,

Thank you for sharing your detailed experience with the Galaxy Z Fold7. The large inner screen allows for multitasking, while the Cover Screen offers quick access. Its purpose is to provide a preview, maintaining full mobile functionality, but the real experience starts when the device is fully unfolded. For operating the Cover Screen, please review the online article linked below. Regarding battery life, it primarily depends on how you optimize your device, such as adjusting modes and reducing brightness. Learn more about these tips by reading the provided online article. Your feedback highlights how usage habits affect the foldable experience. We appreciate your part in the Samsung community and your valuable insights!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
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